Technicians are consistently described as professional, knowledgeable, and courteous, providing thorough explanations of their work.
Timeliness
Customers frequently mention that technicians arrive on time and respond quickly to service requests.
Customer Satisfaction
Many reviews highlight high levels of customer satisfaction, with clients expressing appreciation for the quality of service and the technicians' friendly demeanor.
Pricing Concerns
Some customers expressed concerns about pricing, noting that costs for services can be higher than expected or compared to local competitors.
CC
Claudine Christopher
2 days ago
1.0
Unfortunately, whatever he did, didn’t solve the issue therefore, I had to contact another company to fix it. We spent $200 for him to light the pilot on a water heater. By the way we asked him twice if that is the only problem and he was very confident that was the issue, but we knew that it might be something else, which it was, and two days later it happened again. I must say Bovio normally gets the job done just not this time.
AD
Adam Dickson
Jan 5, 2026
4.0
This was a regular maintenance as part of their plan. They found that the furnace temperature wasn't consistent and were able to correct the problem. Everything went well and they were professional as always.
SK
Stephen Kaplan
Jan 2, 2026
5.0
Anthony was very professional and knowledgeable. He performed the required maintenance and helped my wife and I reprogram our thermostat which was much appreciated! Hope to see him again in the spring!
WR
William Romanow
Dec 30, 2025
5.0
Emergency repair done by Josh Brown. He diagnosed the problem quickly and made the necessary repairs. Would recommend them. We are very pleased to get our heat back for the new year. The temperature in the house is finally getting back to normal.
DH
Donna Hethcote
Dec 25, 2025
5.0
Josh Brown was our service man and he did a great job servicing our heater. He was very thorough and knows his job very well. I highly recommend Bovio Rubino Service!