Business Details
About
Flooring Store
We are a family-owned and operated business that has been servicing the Philadelphia area for over 50 years. We cover areas from Cape May, NJ to Allentown, PA. Our vast selection is superior to most other stores in the area. Let our knowledgeable, veteran staff professionally guide you in selecting your new floor.
Location
Hours
Reviews
3.9
35 reviews
5 stars
25
4 stars
1
3 stars0
2 stars0
1 star
9
- JMJill MarstellerSep 5, 20255.0The installers were very professional and did beautiful work! Every line is absolutely perfect! I would recommend them a million times!
- MHMo HAug 21, 20251.0Hope there was a 0 star to put for this scam place. They showed us a sample that matched the other area in our living room but installed different material. Promised to partially refund but after reaching out several times and waiting for months they said it was the manufacturer’s fault and they could do nothing. The partnered finance company synchrony Karastan is another scam that made us pay minimum per month and on auto pay. I just realized that they had a promotional period and without letting us know they added over 34 percent interest on the total loan. Avoid this place and never finance with them.
- LJLisa JohnsonJan 17, 20181.0I purchased carpet for my dining room and living room in 2014 and after 18 months, the strands started to come out of the carpet. Since it was under warranty, I called and Larry came out to assess the carpet. It was determined to be defective and it was to be replaced with the same carpet. When the carpet was finally replaced, they replaced it with a cheaper grade of carpet and it was a different color than the original. I immediately called to complain and had to bring in a piece to be "analyzed". I was told I would receive a phonecall and after several months, I still did not hear back. I called numerous times until they had an answer for me. They determined it was not the same carpet and told me they would "look into it further". I still never received a phone call, so I stopped in the store to talk to Larry. He still didn't have an answer for me of what was going to be done, and the manager ( a woman whose name I don't recall), didn't seem to want to be involved in this sale. Larry told me he would give me a call when he found out what would be done. Well, that was about five months ago and I never heard from him, and I am tired of having to chase after a resolution. I will never purchase there again, nor will I recommend to anyone looking to purchase from Kelley's Carpets. The customer service was a joke full of empty promises and excuses. Lesson learned and I will now go elsewhere for any other flooring needs.
- RCRosalie ChapmanJun 7, 20175.0Very pleasant. Shawn was extremely helpful, and we will be purchasing our carpet there.
Frequently Asked Questions About Kelley Karpets
What type of business is Kelley Karpets?
Kelley Karpets is a family-owned and operated flooring store with over 50 years of experience servicing the Philadelphia area.
Where is Kelley Karpets located?
Kelley Karpets is located at 712 Delsea Drive, Pitman, NJ 08071, USA.
What are the operating hours of Kelley Karpets?
Kelley Karpets is open Monday through Saturday from 9 AM to 5 PM and is closed on Sundays.
Which areas does Kelley Karpets serve?
Kelley Karpets serves areas from Cape May, NJ to Allentown, PA, including cities like Avalon and Pitman, NJ.
How can I contact Kelley Karpets?
You can contact Kelley Karpets via phone at +1 855-552-7738 or by email at tb.kelleykarpets@gmail.com.
Does Kelley Karpets have an online website?
Yes, Kelley Karpets' official website is https://www.kelleykarpets.com/.
What unique services does Kelley Karpets offer?
Kelley Karpets offers a vast selection of flooring options, guided by their knowledgeable, veteran staff to help you professionally select your new floor.
What nearby furniture stores can I visit along with Kelley Karpets?
Near Kelley Karpets, you can visit White Hart Workshop, a furniture and building supply store, ideal for complementary home improvement shopping.
Are there any nearby schools around Kelley Karpets?
Yes, nearby schools include Cornerstone Montessori School and ABC Express Pre-School, which might be convenient if you have children and are visiting Kelley Karpets.
What nearby amenities are available for entertainment or relaxation near Kelley Karpets?
You can visit Washington Lake Park Field 9 nearby, a park and lake offering attractions and activities for relaxation before or after your visit to Kelley Karpets.