Wren Kitchens

Reviews

• MW

  Mary Wrenn

  6 days ago
  5.0
  Great Experience! The design matches perfectly with my vision! Leticia and Rahmir couldn’t have been more knowledgeable or patient. Not at all pushy - felt like I was with friends!
• OS

  Oksana Sheremeta

  Nov 8, 2025
  1.0
  DO NOT GO THERE unless you want to turn your kitchen project into a nightmare. The worst customer service ever. Save your money and nerves and take your business elsewhere. The design started good but everything that could go wrong after we signed contract did. 1) The kitchen was not delivered on the scheduled date, no one bothered to communicate what happened and when it would be re-delivered until after multiple phone calls. 2) they sent one cabinet and 2 fillers from someone else’s order- wrong address and wrong color 3) the items numbers do not much with the plan, some items are not even numbered. Wrong annotations is the designer’s problem but no one takes responsibility and everyone points fingers at each other. 4) the delivery people failed to mention something was missing from the order and instead went ahead and ordered a replacement cabinet, which now turns out is not missing at all. We are missing some toekicks and side panels and fillers but because the plan and the items orders are mismatched we have no idea what exactly is missing, we are spending a tremendous amount of time trying to figure it out by ourselves. I have to be fair to Tom and Lettie who were our designers, thank you for all your design help- the designing part I would give 5 stars but everything else is ZERO. This company lacks good management and logistics, it is like an octopus with many legs that flap around chaotically. I surely hope someone will step up to fix this $30k mess kitchen project.
• KR

  Karen Rodriguez

  Nov 3, 2025
  5.0
  I would like to say hands down the best service I have received in a very long time. I just bought my first home and needed a new kitchen looked so many places and no one offered what Wren offered me. Leticia Arellano made this stressful process so easy for my husband and I to decide. Love how she listened too us on what we wanted (color design ect). Leticia was very knowledgeable at her work. I felt very comfortable making my decision. Her manager Rahmir was also so amazing and very knowledgeable. Love the team work in the environment. Will recommend my family and friends.
• AP

  Andrea Pereda

  Oct 30, 2025
  5.0
  Very grateful to Leticia Arellano from the Paterson Wren Kitchen team for making my dream kitchen come to life! Leticia was very straight forward, thorough, and detail-oriented, keeping my vision for my dream kitchen top of mind while sticking to my budget. She was with me every step of the way and went above and beyond making sure I was happy with my purchase and had a great experience with Wren. This is my first home remodel project in my forever home, and Leticia, the Paterson team (Rahmir and Tom), and Wren Customer Service & Quartz team (Ashley and Frankie) made it happen—thank you all once more!! Excited to get my countertop installed in a few weeks!!

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