Pratt Plumbing and Heating

Reviews

• NR

  Nick Rifken

  2 days ago
  5.0
  I recently experienced every homeowner’s nightmare. After two weeks without heat during the coldest stretch of winter in North Jersey, our HVAC system was finally repaired, only for us to turn the water back on and discover water pouring through the basement walls and flooding the kitchen ceiling. I called Pratt Plumbing that evening, and they scheduled emergency service immediately. By 8 a.m. the next morning, they were at my house diagnosing the issue and starting the repair. Beyond fixing multiple pipe splits and replacing failing plumbing throughout our home, Pratt Plumbing truly stands out for several reasons: Hands-on Leadership: Steve was responsive from start to finish, checking in regularly to explain each step and make sure all of my questions were answered. Trusted Network: This was my first time dealing with damage of this magnitude. Steve recommended excellent contractors to assist with insurance claims and remediation. Every referral was just as responsive and reliable. Professional Team: The crew (Mike, Sam, and Cris) were respectful, careful, and thorough. They took the time to walk me through their work and even offered proactive advice to help prevent future issues. Quality Workmanship: They were thoughtful and precise, removing only what was necessary to diagnose and fix the problems. They replaced outdated copper piping with high-quality PEX and ensured everything was done right. All of this happened during not only the coldest stretch of winter, but also in the middle of the biggest blizzard in two decades. Despite the conditions, they did everything possible to restore our plumbing quickly and correctly. I highly recommend Pratt Plumbing to any homeowner! You can trust that you’ll be taken care of.
• NM

  Neil Myers

  Feb 9, 2026
  5.0
  Steve’s crew was at my house until 9:45 pm installing our new Navien indirect boiler system. They had arrived at 8 am earlier that day. This was during the worst of winter with below 0 temperatures. We were totally without hot water and heat, and they wouldn’t quit until it was done! They came through and saved our family from a potentially dangerous situation. Pratt has earned my trust as my go to plumber.
• SG

  Steven Gildea

  Feb 6, 2026
  5.0
  Tech was able to spot minor issue with internal temp of furnace for an older model. No upgrades servicing or repairs were necessary and I was only billed for what I needed. The honesty doesn’t go unnoticed.
• JA

  Jeffrey Auer

  Jan 29, 2026
  5.0
  Sam was great as always! The whole team at Pratt always provides great service.
• BG

  Beth Gillies

  Jan 16, 2026
  5.0
  Great service. They came right away, they were knowledgeable and explained everything. The price was very fair. Very happy with everything.

Frequently Asked Questions About Pratt Plumbing and Heating