Business Details
About
Carpet InstallerCarpet StoreFlooring ContractorWood Floor Installation ServiceRug StoreBlinds ShopTile ContractorAvalon Flooring
Avalon Flooring in Ocean City offers a comprehensive selection of home design products, including hardwood, laminate, & vinyl flooring, tile, natural stone, carpet, custom area rugs & runners, bathroom furniture, and window treatments. Enjoy professional, warranty-backed installation, free measuring services, and team members dedicated to every step of your project.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
Location
Avalon Flooring - Ocean City, NJ
1158 Asbury Avenue, Ocean City, NJ
08226, United States
Hours
Reviews
4.9
114 reviews
5 stars
109
4 stars1
3 stars0
2 stars
3
1 star1
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlight exceptional customer service, particularly from staff members like Brian, Joe, and Liam, who are noted for their patience, knowledge, and responsiveness.
Product Quality
Customers consistently express satisfaction with the quality of flooring and tile products, noting excellent craftsmanship and beautiful results.
Expertise and Guidance
Many reviews commend the staff's expertise in design and product selection, helping customers make informed decisions for their renovation projects.
Installation Experience
The installation teams are frequently praised for their professionalism, punctuality, and efficiency, contributing to a smooth overall experience.
Mixed Experiences
While most feedback is positive, there are a few mentions of isolated negative experiences, particularly regarding pricing and communication issues.
- BRBill RuskowskiDec 2, 20255.0We have used Avalon tile multiple times for tiles projects and have never been disappointed. Brian from their Ocean City office has always very responsive helpful in completing our projects.
- EFErin FischerNov 15, 20255.0Our experience working with Brian at Avalon Flooring 5 years ago was so wonderful we decided he was the only person we could rely on for another home we were renovating in northern NJ. Brian's keen eye, patience and sense of humor helped get us through the many decisions that come with home renovations. He was always available to answer our questions (no matter the time of day or how outlandish they were!) and to help get the products we needed. Highly recommend Avalon Flooring for all your tile and floor covering needs--walk in the door and you'll be a customer for life...
- JHJune HudakNov 11, 20255.0It was time to rid myself of carpet in our 3 shore house bedrooms. We went to Avalon Carpet on Asbury Ave where we were greeted by Brian! He was so helpful in guiding us and offering appropriate products and colors to transition from the main hallway! I couldn’t be more pleased! The floors are gorgeous, the workmanship is impeccable and I can’t say enough good things about this store and Brian!
- LNLinda Nicosia-ShermanAug 8, 20255.0We just had our master bedroom tiled this past week. From the beginning of this endeavor, when we walked in Avalon, we had a wonderfful experience . We were greeted by Joe and he could not be more helpful. We came back several times and I could not make up my mind, but Joe had the patience of a Saint. .The installers that came to my house, David, and his partner were tremendous. They came promptly 745 every morning and worked hard the entire day until they left. My husband and I could not be happier!!! We picked a high gloss white, which goes beautifully with our high gloss Italian furniture. I highly recommend this Avalon floor and tile, Because from start to finish, they were remarkable, kind and left my house looking beautiful
- JSjoe saccavinoAug 6, 20255.0Service and product were excellent. The two young men who installed the flooring were outstanding. They arrived on time and finished within the estimated time frame. They cleaned up and put all the furniture back, it was like snapping your finger and there it was a new beautiful floor. We have used Avalon Flooring, Ocean City, to install three floors in two different homes and have always been very, very satisfied
Frequently Asked Questions About Avalon Flooring - Ocean City, NJ
Do you do installations?
Yes, we can install new products from our showrooms with our certified installers. Avalon Flooring installations are always completed by insured subcontractors who understand the latest installation methods for all of our products for smooth installation in your home.
Do you offer free measuring services?
Yes, we offer free measuring services for our customers. Once a customer visits a showroom or completes a virtual consultation and makes selections, one of our professional estimators will visit the home to properly measure the space for the selected materials.
Do you charge for installation?
A: Yes, there is an additional charge for installation of any of our products. One of our store associates can help you understand the fee involved for your specific installation.
Can I send someone to shop “in-store” for my customer?
We welcome customers for in-store and virtual consultations for all flooring projects. Our store associates are happy to help you make your selection and to answer any questions you may have about your flooring project.
Do you carry felt under-padding for area rugs?
Yes, we carry synthetic felt under-padding for your area rug. Visit one of our showrooms for our full selection of area rug under-padding.
Are rug remnants for sale? Do you have a good supply of remnants and bound area rugs?
We carry remnants in our Rio Grande, NJ and Toms River, NJ showrooms. We also offer a full selection of ready-made rugs as well as an opportunity for custom rugs from a wide variety of vendors and brands.
Do you carry Tec grout?
Yes we do! Please visit your local showroom to view our selection of Tec grout.
Do you carry grout and mortar?
Yes, we carry a wide range of installation materials, including grout and mortar. We are a full stocking dealer of your most common grout and mortar brands, including TEC, Schluter, Wedi and more.
Do I need an appointment to talk to a store associate about my flooring or window project?
Appointments are not required in our showrooms and we do accept walk-ins. However, we do recommend making an appointment to speak with one of our store associates if you plan to arrive during peak visiting hours. Call your local showroom for an appointment.
Do you sell vinyl plank flooring?
Yes, we carry a variety of vinyl plank flooring options. To see our full collection, visit our website at https://www.avalonflooring.com/products/vinyl/plank or visit one of our showrooms.
Do you sell stair treads and runners?
Yes, we sell custom runners for your staircases. We also carry a selection of wood-look stair treads that coordinate well with our flooring options. We do not carry carpet stair treads at this time.
Do you carry indoor and outdoor carpeting?
We carry both indoor and outdoor carpeting. To see our selection of indoor carpeting, you can visit our website at https://www.avalonflooring.com/products/carpet. To see our selection of carpet suitable for outside use, you should visit a showroom near you.
Do you take credit cards?
Yes, each of our showrooms accepts all major credit cards as payment, including Visa, Mastercard, and American Express. Please call your local showroom if you have any questions.
Do you do floor repairs?
In the case of any error made during installation of an Avalon Flooring project, we can follow up with necessary repairs. We do not offer general floor repair services.
Do you do floor refinishing?
We do not offer floor refinishing services.
Do you do carpet stretching?
We offer stretching for carpet that was originally installed by the Avalon Flooring team. Our carpet stretching services are available for a fee. Call your store associate or local showroom for details.
What is your return policy for excess products (i.e. tile, laminate planks, etc.)?
We have specific return policies for different products. For details, please visit https://avaloncustomersupport.zendesk.com/hc/en-us/articles/360035204814-What-is-the-return-policy-
Do you provide samples to bring home for review?
Many of our products do have samples that can be brought home. Depending on the product, you may be able to take those samples home the same day, or we may have to ship them to your home. For example, for hardwood, laminate, and vinyl we offer $5 samples that can be shipped directly to your home, while carpet samples are often available in store for customers to take home.
Can I place an order online?
At this time, we do not handle online orders. We encourage you to take a first look at our website to view the products we offer, and then to visit a showroom to see the products in person and make your selection.
What types of flooring do you carry?
We carry a wide range of carpet, tile, natural stone, hardwood, laminate, and vinyl flooring. We also carry area rugs, window treatments, and bathroom vanities to complement your home. Browse our website at https://www.avalonflooring.com or visit a showroom to see available flooring options.
What brands of window treatments do you carry?
All of our window treatments are made by Hunter Douglas, a leading window treatment brand with a variety of styles. Browse our website at https://www.avalonflooring.com/products/window-treatments for our full selection.
Do you offer installation services for your flooring products?
Yes, Avalon Flooring provides professional installation services with certified and insured installers skilled in the latest methods, ensuring smooth installation in your home.
Is there a free measuring service available before purchasing flooring?
Yes, Avalon Flooring offers free measuring services where a professional estimator visits your home to measure the space for your selected materials.
Do you charge separately for installation services?
Yes, installation services incur an additional charge. Store associates can provide you with specific fee details based on your installation needs.
Can someone shop in-store on my behalf for my flooring project?
Yes, Avalon Flooring welcomes customers for both in-store and virtual consultations. Store associates assist customers in making selections and answer any project-related questions.
What types of flooring products do you carry?
Avalon Flooring offers a wide range of flooring including carpet, hardwood, laminate, vinyl, tile, natural stone, along with area rugs, stair runners, and window treatments.
What payment methods are accepted at Avalon Flooring in Ocean City?
They accept all major credit cards including Visa, Mastercard, American Express, as well as cash, checks, and offer financing options.
What are the store hours for Avalon Flooring in Ocean City, NJ?
The showroom is open Monday through Saturday from 8:00 AM to 5:00 PM and on Sundays from 10:00 AM to 4:00 PM.
Are there any nearby dining options where I can grab a meal before or after visiting Avalon Flooring?
Yes, nearby you will find several dining options including Sunrise Cafe of Ocean City (American restaurant), Bennie's Bread (bakery and pizza), Martino's (Italian restaurant), and The Hawaiian Food Shack (seafood).
If I need childcare while shopping at Avalon Flooring, are there any options nearby?
OC Island Kids, a child care and day care center, is located near Avalon Flooring, providing a convenient option for customers with children.
How can nearby home service contractors help me complement my flooring project?
Nearby contractors like New Wave Heating Cooling and Home Intelligence and Surfside Construction Company can assist with HVAC, plumbing, and construction services to support home renovation alongside your flooring update.