Technicians are consistently described as professional, knowledgeable, and courteous, providing thorough explanations of their work.
Customer Service
Customers appreciate the friendly and responsive customer service, including easy scheduling and prompt responses to emergencies.
Quality of Work
Most reviews highlight the high quality of work performed, with technicians effectively diagnosing and resolving issues.
Pricing Concerns
Some customers expressed concerns about high labor costs and pricing transparency, indicating a need for clearer communication regarding costs.
Overall Satisfaction
Many customers report a high level of satisfaction with their experiences, often mentioning their intention to use the service again.
TF
tony fattore
5 days ago
5.0
Damien is awesome. Cares about his work. Very thorough and explains everything that is happening and how it should work. Great service!
GM
Gary McGair
5 days ago
5.0
Anthony Taylor was great. Very knowledgeable and professional. Knows my system thoroughly. Would like him to do all my service calls. ( Today was my winter tune up)
WB
Warren Brook
6 days ago
5.0
Damien Scott was very knowledgeable about my blower issue. He fixed that and also made some minor adjustments to the gas pressure valve, all the while explaining each step. Great work!
PB
Paulette Bearer
6 days ago
5.0
Friendly and very professional; needed water line to the refrigerator. Well done and not obtrusive while work was being done. Highly recommend for plumbing work.
JM
John Miller
Nov 2, 2025
2.0
I was really hoping to get a good HVAC repair company. But Bovio Rubino is nothing but another Horizon. All repairs are a rip off! I will spead the word to stay away from companies like yours. I now have a contract with PSE&G. I hope Bovio Rubino and Horizon, both go bankrupt when people start to realize, both companies are predatory!
$500 for a $30 part!
Technician left my gas pipe loose. Did not smell the gas. I questioned him, that i still smelled gas. He said the pipe was tight. He went out to his van. I turned off the gas. Opened the windows. Checked the pipe he took apart, and the pipe was still loose. Not exactly a good experience!