Customers consistently praised technicians for being professional, knowledgeable, and thorough in their work.
Customer Service
Many reviews highlighted excellent customer service, including prompt responses and accommodating scheduling.
Communication
Technicians were noted for their clear explanations of issues and solutions, enhancing customer understanding.
Service Quality
While most experiences were positive, some customers reported recurring issues with HVAC systems and high repair costs.
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stacy Abrams
6 days ago
4.0
Routine maintenance. Technician Joe. Was prompt and thorough.
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Ed R
Dec 23, 2025
5.0
Ricardo was wonderful. Professional, knowledgeable and efficient. He explained everything that he was doing and worked neatly.
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Linda Yhost
Dec 17, 2025
5.0
Luis arrived promptly. Performed our inspection thoroughly and professionally. This is the third or fourth time that Luis worked on our HVAC unit and we are very happy with his work. I highly recommend him and Bovio
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Ashley Sweeney
Dec 6, 2025
3.0
Very nice technicians. However there is a consistent problem with the HVAC system they installed just a year ago. Had 4 different technicians here over two weeks for the same issue. They get it back running that day but then it shuts down again less than 24 hrs later. I had to follow up myself multiple times for someone to do a more thorough review and talk to us about what the actual cause could be. They won’t send someone back now while still trying to diagnose the root cause, so we are left without heat in the middle of December. Very frustrating for a new system that has been working fine until now.
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Susan Stinson
Dec 5, 2025
5.0
I just want to say thank you to Bovio Rubino for sending Luis out today. I realize that you already out a lot of technicians out on calls but, you fitted me in and I so appreciate that. The technician Luis was so polite, friendly, and professional. He took the time to update me on his progress and was conscientious regarding my home and not getting it dirty. He is definitely an asset to your company. Thanks to the women who put me on the list for today so I wouldn’t be cold during the night. Altogether it was a good experience. I would recommend Bovio Rubino to anyone looking for an HVAC system, or anyone who needed a service contract. Thank you. Susan S.