For after-hours emergency, will call and/or commercial water heater full service delivery, please call (800) 217-9480. Ferguson is a leading plumbing supplier for the professional plumbing contractor who demands quality plumbing products, tools, repair parts, operation supplies and bathroom fixtures from today's top manufacturers. Whether you specialize in service calls or new construction plumbing, we specialize in getting you the wholesale plumbing supply products and solutions you need to stand up to every plumbing project. See how our knowledgeable associates, on-site trainings and full-service solutions give you the tools you need to better serve your customer.
the guys working in the parts department are the best in the business.
SL
Suzanne Loori
Feb 14, 2025
1.0
I was in yesterday, 2/13. I went to purchase a new kitchen faucet after the pricey Kohler faucet I bought there in the summer of 2023 for our kitchen remodel, totally self destructed and could not be fixed and all parts are backordered. I walked through the showroom for at least 15 minutes, no salesperson in sight other than one who was working with customers. I flagged someone down and requested a salesperson. I was told someone would be right out. 5 minutes later I was approached and told John would be right out. 20 minutes later I left. No John, no faucet. I purchased it somewhere else the next day. Sorry Ferguson, you lost me
MH
Michele High
May 29, 2024
5.0
I can't thank Tony enough for the time and patience that he gave to us while picking out stuff for our new kitchen and bathroom. He has impeccable taste and truly helped to create beautiful rooms for us. So many phone calls and changes on our side but he was sweet and kind through it all! Great experience. Thank you Tony!
FL
frank liegel
Feb 12, 2021
1.0
I bought over 70k worth of hvac equipment from Ferguson 4k work of parts were never warranties. Then had Goodman furnace almost burn down house on 11-15-20 they didn't have same furnace or anything close to original one they sold me so I had to buy replacement somewhere else. After warranty furnace sat there for over 3 months and the did absolutely nothing they told me im beat & they will not warranty it go somewhere else. I called main office in Virginia place is a joke had nothing but problems and mistakes for years so tired of getting beat on warranty for no reason. This is 1st negative post ever wrote
ML
Mercedes Loperena
Feb 3, 2021
1.0
Purchased an alcove acrylic soaking tub from them and they never informed me that I would need a special drain pipe and overflow. I tried multiple times to find this information and I was given different information each time after being on hold endlessly.
In addition, Sean who took my order over the phone never bothered to include my phone number, so the delivery people had no way to contact me. The purchase of this tub has been truly a frustrating experience. I am now working with Damian at Ferguson who is trying to help me resolve the issue, he has been great. Homeowner beware that you must do your own research before ordering from Ferguson.
Frequently Asked Questions About Ferguson Plumbing Supply
I need help with ferguson.com. Who can I contact?
We are dedicated to providing our customers with a superior level of service. If you have questions, we have a dedicated customer support team ready to help. Please call us at 888-222-1785 or email customer.support@ferguson.com and a knowledgeable support representative will be able to assist you. Our hours of operation are Monday - Friday, 8 a.m. - 8 p.m. EST.
I forgot my password. How can I log in to my account?
If you forgot your password, simply click the Forgot Password link in the Login dropdown. Then enter the email address under which your ferguson.com account is registered. You will receive an email that will prompt you to reset your password so you can quickly access your account.
I have a new email address. How can I log in to my account?
To access your ferguson.com account, please log in using your old email address first. You can then update your email address in a few clicks. Simply go to My Settings under the My Ferguson tab and click Manage My Info. From there you can edit and save your email address so that the next time you log in, you can use your new email address.
Can I store my login information?
On ferguson.com, you can select Remember Me when you enter your login credentials to save your email address, which is your username. The next time you go to log in to your account, your email address will already be entered to help you save time. It will not, however, save your password. This is a security measure to protect your sensitive account information.
Does ferguson.com look the same on different web browsers?
Because web browsers are constantly being updated, ferguson.com is designed to work best on the most popular web browsers and therefore may appear different depending on your web browser. Ferguson.com is designed to support:
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Please note that ferguson.com may still work on other web browsers, but some features may not appear the same as in the web browsers listed above or may not appear at all.
Can I pay with my credit card on ferguson.com?
Yes. You can purchase products using Visa, Mastercard and American Express.
Does ferguson.com offer financing?
Yes, ferguson.com offers commercial financing through GreatAmerica Financial for qualified applicants. Learn more about business credit to see how it could benefit you.
Does ferguson.com have a privacy & security policy?
Yes, ferguson.com has a privacy and security policy. Protecting our customers’ information is our top priority.
What is Ferguson Plumbing Supply known for?
Ferguson Plumbing Supply is a leading plumbing supplier offering quality plumbing products, tools, repair parts, operational supplies, and bathroom fixtures for professional plumbing contractors.
What are the store hours for Ferguson Plumbing Supply in Middletown, NJ?
The store is open Monday to Friday from 7:00 AM to 4:00 PM, Saturday from 8:00 AM to 12:00 PM, and closed on Sundays. It also observes closings on major holidays including Thanksgiving, Christmas, and New Year's Day.
Does Ferguson Plumbing Supply offer same-day delivery?
No, Ferguson Plumbing Supply does not offer same-day delivery, but they do provide delivery services and same-day curbside and in-store pickup options.
How can I contact customer support for help with ferguson.com?
You can call the dedicated customer support team at 888-222-1785 or email customer.support@ferguson.com. Support is available Monday through Friday, 8 a.m. to 8 p.m. EST.
What payment methods does Ferguson Plumbing Supply accept?
They accept credit card payments including Visa, Mastercard, and American Express for purchases made on ferguson.com.
Is financing available for purchases at ferguson.com?
Yes, commercial financing is available through GreatAmerica Financial for qualified applicants to help with business credit needs.
What nearby places can I visit before or after shopping at Ferguson Plumbing Supply?
Nearby places include Ferguson Bath, Kitchen & Lighting Gallery for home furnishings, Dunkin' Donuts for coffee and snacks, and Claudies sandwich shop for quick meals.
Are there automotive services near Ferguson Plumbing Supply?
Yes, there are several nearby automotive-related businesses including Sunoco Gas Station and 76 gas stations, which can be convenient for fueling or vehicle needs during your visit.
Is there a bank nearby if I need financial services during my visit?
Yes, PNC Bank, Chase Bank, TD Bank, and an M&T Bank ATM are located near Ferguson Plumbing Supply for your banking and financial service needs.
Are there any health or dental services close to Ferguson Plumbing Supply?
Nearby health services include Chapel Hill Dental Arts and Robert Korwin DMD PA for dental care, as well as Bright Eyes Optometry and DaVita Middletown Dialysis Center for other health needs.