At Wren, we like to do things a little differently. We work with you from start to finish, to make sure we create your dream kitchen at the right price for you. We call this The Wren Way.
Many customers reported poor customer service experiences, including unresponsive support and issues with order fulfillment.
Design Experience
Several customers praised the design process and the helpfulness of designers, noting their creativity and patience.
Product Quality
Mixed reviews on product quality, with some customers expressing dissatisfaction with damaged or incorrect items, while others were pleased with the final results.
Installation Issues
Numerous complaints about installation delays and problems, including incorrect measurements and lack of accountability from contractors.
Showroom Experience
Customers appreciated the large showroom and variety of options available, often highlighting the positive initial interactions.
LL
Linda Lewis
Dec 24, 2025
1.0
My experience was terrible
KS
krutartha shah
Dec 17, 2025
1.0
Worst place to go for kitchen upgrades. Their communication and follow-up are extremely poor. We have left multiple voicemails over the past six-plus months, yet the manager, Amanda, has never returned our calls.
We referred one of our clients to Wren, and the client successfully completed their kitchen project. As contractors, we were promised a referral credit, and we even received confirmation that it was approved. However, to this day, there has been no follow-up and no resolution.
We have been consistently ignored, which reflects a serious lack of professionalism and business ethics. Based on our experience, I would not recommend this company to anyone.
LC
Loretta Colantuono
Dec 13, 2025
5.0
My husband and I are enjoying our new kitchen. The design and functionality is better than we ever imagined. WREN streamlined the process with the free measurement, design service to and collaboration with Home Depot delivering the appliances. Not to mention the interest free financing. Our designer Marni was extremely helpful from start to finish. She was knowledgeable and patient throughout the process.
NP
Nish P
Sep 22, 2025
1.0
Worst customer service ever! They will book a countertop install date with you and then call you at the very last day saying that they gave you a wrong date! Additionally, will no provide any solution ir expedited date of install due to their lack of due deligence
NP
Nish P
Sep 19, 2025
1.0
Worst scheduling and customer service, first the call you to schddule a date and then they call the last day saying that the date was provided wrong and cant commit to this date
I have my countertop open for more than 10 days where do I eat coz applianvd cant be installed
Yes, we offer a free, no obligation design package. You will have a personal meeting with one of our designers, who will produce a computer-generated 3D plan of your room based on your ideas, showing how all the elements fit together and work in your unique space. It couldn't be easier.
Do you offer an installation service?
At Wren Kitchens, you can choose installation from our installation service partner, or we'll supply your kitchen to install yourself. For more information please visit our website.
How long does it take to get a Wren kitchen?
Once you have discovered your dream Wren Kitchen and placed your order, we will aim to deliver your kitchen within four weeks.
Do you offer a home measurement service?
Yes, one of our specialist measure techs will visit your home to measure your room and identify utilities and services. It is a non-invasive survey meaning they will not move any floor coverings or fixtures during their visit.
The home measure will typically take between 30-60 minutes. Your measurements will then be sent back to your Wren Designer, and we will be in touch to arrange a Design Appointment in one of our showrooms at a time that suits you.
What is the quality of a Wren kitchen like?
All our US kitchen cabinets are manufactured in our state-of-the-art factory based in Pennsylvania.
Do Wren offer any finance options?
Yes, we offer a number of flexible finance options. For more information please visit our website.
What type of payment methods do Wren accept?
We can accept the following card types, Visa, Mastercard, American Express, and Discover. You can also pay by cash, check, or wire payments.
How can I request a Wren Kitchens brochure?
You can pop into one of our showrooms where you can pick up a free brochure. Alternatively you can request one online on our website.
Do I need to book an appointment?
No, you do not need an appointment. Whether you are browsing for inspiration for your new kitchen or simply want to discuss your kitchen project with one of our advisors we will always have someone on hand to help. If you prefer to book an appointment, please visit our website.
Does Wren Kitchens offer a free kitchen design service?
Yes, Wren Kitchens offers a free, no obligation design package with a personal meeting and 3D plan of your room.
Is there an installation service available for Wren Kitchens?
You can choose installation from Wren Kitchens' service partner or install the kitchen yourself. More details are on their website.
How long does delivery take after ordering a kitchen from Wren?
Wren Kitchens aims to deliver your kitchen within four weeks after you place your order.
Does Wren Kitchens provide a home measurement service?
Yes, a specialist will visit your home for a non-invasive survey to measure your room, usually taking 30-60 minutes.
What payment methods are accepted at Wren Kitchens Lawrenceville?
They accept Visa, Mastercard, American Express, Discover, cash, check, and wire payments.
What are the opening hours of Wren Kitchens in Lawrenceville?
Open Monday to Saturday 09:00-20:00, Sunday 10:00-18:00, with some extended holiday hours and closures.
Can I visit Wren Kitchens Lawrenceville without an appointment?
Yes, you can visit without booking an appointment, and advisors will be available to assist you.
Where is Wren Kitchens located in Lawrenceville?
It is located at 3371 Brunswick Pike inside Mercer Mall, Lawrenceville, NJ 08648.
What nearby stores can I visit at Mercer Mall around Wren Kitchens?
Nearby stores include Spirit Halloween, Victoria's Secret & PINK, Bath & Body Works, Ross Dress for Less, and Bed Bath & Beyond.
Are there dining options near Wren Kitchens in Mercer Mall?
Yes, you can enjoy meals at nearby restaurants like Soya Ramen & Sushi Burrito, Firehouse Subs, Honey Baked Ham Company, and Red Moon Pizza.
What wellness or beauty services are accessible near Wren Kitchens in Lawrenceville?
You can visit places like LA Perfection Nails, Amazing Lash Studio, European Wax Center, and Restore Hyper Wellness nearby.