We are HVAC Masters
We are committed to inspiring our employees
We are dedicated to Quality and Fairness for our customers
Our mission is to be the 1st and Only Choice for all of your home Comfort needs.
Technicians are consistently described as professional, courteous, and knowledgeable, providing thorough explanations of their work.
Customer Service
Many customers praised the company's responsiveness and communication, although there were some complaints about unprofessional behavior from management.
Quality of Work
The majority of reviews highlight the quality and efficiency of the service provided, with technicians completing jobs thoroughly and effectively.
Punctuality
Customers frequently noted that technicians arrived on time for appointments, contributing to a positive service experience.
Mixed Experiences
While many reviews are positive, there are notable negative experiences regarding customer service and handling of complaints.
MC
Miriam Carson
Aug 29, 2023
5.0
Fixed problem quickly and perfectly
FF
Fox & Fox
Feb 10, 2023
5.0
I just moved to Atlantic Highlands and within 2 months or so my main floor furnace went. I got two quotes one which I was extremely uncomfortable with the company and the other one was extremely high in price. I then found 1st Choice who was very reasonable and extremely professional and knowledgeable (far more so than the other two companies). From the owner Chris who came out to provide the quote to Justin who came to take various measurements to ensure I get the most appropriate size furnace to Ryan & Tom who did the install, each one was very informative and professional. I probably absorbed less than 50% of the information but that 50% was a great education. I’m glad that I found 1st Choice and will be dealing with them for years to come.
MG
Martin Ginsberg
Nov 17, 2021
5.0
1St Choice replaced our cheap builder sub-standard HVAC filter system. Chris Reilly gave us a choice of systems and told us the pros and cons of each. We checked out the test lab results of the Purifi system and it was the best hands down on purifying in home air, We coupled that with with a Honeywell electrostatic filter system to remove the particulate matter for the best possible indoor air quality.
Matt and Anthony arrived on time and in a clean and organized service vehicle. While installing the new system they had to fabricate all new ductwork on site to assure proper air flow. They showed us all their work and explained how our new system worked. They did quality work and left our home spotless.
We appreciated the company's responsible communication. They confirmed every appointment during the process and then notified us that the installers were on their way.
This was a fairly expensive project but how can you put a price on having clean air in your home, especially when sealed up in winter. We feel that we received good value for our investment.
1st Choice a a 1st class outfit.
.
MH
Maureen Heckman
Jul 12, 2021
5.0
Justin was professional and got the job done! Thank you!
AC
Anisa Crespo
Sep 18, 2020
5.0
They replaced my HVAC system and HWH. Good quality products and excellent service!
Frequently Asked Questions About 1st Choice Heating & Air Conditioning LLC
What types of HVAC services does 1st Choice Heating & Air Conditioning LLC offer?
They offer air conditioning repair and installation, boiler repair and installation, radiant heating services, furnace repair and installation, and mini-split repair and installation.
Which brands of HVAC equipment do you work with?
1st Choice Heating & Air Conditioning LLC works with Trane, Mitsubishi, and Weil-Mclain brands.
Where is 1st Choice Heating & Air Conditioning LLC located?
They are located at 132 Easy St, Howell Township, NJ 07731, USA.
What are your business hours?
They are open 24 hours a day, 7 days a week.
How can I contact 1st Choice Heating & Air Conditioning LLC?
You can call their main phone at +1 732-351-4044 or email info@1stchoiceaircomfort.com.
Do you provide services in Monmouth County and Ocean County, NJ?
Yes, they service areas in Monmouth County and Ocean County, New Jersey.
What payment options are accepted at 1st Choice Heating & Air Conditioning LLC?
They accept American Express, Cash, Check, Discover, Financing, Mastercard, and Visa.
Do you require appointments for service?
Yes, appointments are required for their HVAC services.
What nearby recreational places could I visit before or after my service appointment?
Nearby, you can visit HorseSense Therapeutic Riding Center for horse riding activities or Soldier Memorial Park for outdoor recreation and gym facilities.
Are there any local farms nearby that customers might enjoy visiting?
Yes, there are farms nearby such as Foxbrier Farmstead, Never Ends Farm, Cardinale Acres, and Puglisi Egg Farms where you can experience local agriculture and fresh products.
How can nearby businesses like 1st Choice Air Comfort assist customers in the Howell Township area?
1st Choice Air Comfort, located nearby, offers HVAC contracting and wholesale supplies, which can be convenient for customers requiring HVAC products or services in the area.