Wren Kitchens

Reviews

• JM

  Joe Mercadante

  5 days ago
  1.0
  AVOID Wren Kitchens at all costs. After getting my quote, I considered changing the cabinet color. My sales person explained that there was significant added cost for blue compared to gray. Who charges more for a different paint color? After my design & rendering were complete, I noticed that there was nowhere planned for a microwave (I had a vent hood installed over the stove). When I pointed this out to the salesperson from Wren, he said "oops". We added a drawer microwave only because I thought of it. One of the cabinets arrived damaged and we had to wait days for a replacement, throwing off the installation of my granite. Several months later, after having an impossible time finding a drawer microwave that would fit in the opening of the cabinet, I was informed that I was sold a cabinet with an opening for a normal microwave...at knee height. So I now have a kitchen with an opening for a conventional microwave at my knees, that does not fit a drawer microwave as intended, and my granite is already installed on top of it. Wren has refused to make this right and said it's my problem because I signed the contract, which states: "1 Drawer Open Shelf Microwave Base". They claim that means that there is 1 drawer below a regular microwave opening. The quality of the cabinets is average at best. The support and customer service is awful - you're better off with a traditional cabinet company.
• AE

  Arlene Esposito

  Nov 13, 2025
  1.0
  If I could give minus 10 stars that's what I would give them! 72 days to get a bathroom vanity with quartz countertop installed. Started early September and was completed today! By my own Installer! Ken the 'designer' (that is a joke) couldn't get it right, so I had to wait and wait for re-deliveries. He is a coward and very very unprofessional. HE NEVER CALLED ME BACK FROM MID-SEPTEMBER! Brian the General Manager, hung up on me after I was upset, said I called him a name .. well, here are a few I can think of: Incompetent, disrespectful, unprofessional, hostile, and basically a cry-baby. Put your big boy pants on and get the job done and done right! But noooo.. HE SHOULD NEVER BE ALLOWED to ANSWER the phone if he can't handle a customer! I am a Senior Citizen woman who depended on them and they let me down in every way possible. I did all the planning and arranging by myself with no help from the Hamilton Square, NJ showroom personnel. I called Wren many times for deliveries and items not delivered correctly. They, fortunately, we very easy to work with. HOWEVER, DON'T WALK AWAY FROM THIS NIGHTMARE... RUN!!! And the Installer they suggested, Richard, is a nightmare. Immature, unorganized, arrogant, and he never calls or calls back and cries about how far away he lives. Can you imagine that! I got someone else who did a great job with less headache. PS - I did leave an unfavorable review with TrustPilot and Nyla from their Corporate office contacted me. She was extremely helpful and kind and supportive. Still I would NOT recommend their services.
• CB

  Chris Bossick

  Oct 26, 2025
  1.0
  Do not use these guys! Their contractors steal from you. There’s no coordination! Terrible customer service! They destroyed a brand new hardwood floor. This has been the absolute worst experience I’ve ever had with a contractor!! Nothing they installed is quality work. They left a complete mess when they left. There was garbage left everywhere, sawdust everywhere, the knobs were installed crooked, wood split, uneven crown molding, and some cabinets were wrong all together. They designed a beautiful kitchen on their computer but that’s not what I got!
• SM

  Sofia M

  Oct 25, 2025
  1.0
  Me and my girlfriend came here earlier to look to buy appliances for our new apartment. These two salesmen were arguing over who was gonna help us, because neither of them wanted to help us, took at least 5 minutes arguing with each other in front of us. We walked out instead and felt very disappointed and dissatisfied.
• DT

  Daiana Thompson

  Oct 16, 2025
  5.0
  Working with Josiany at Wren Kitchen was an absolute pleasure from start to finish! She took the time to truly understand my vision and needs, and transformed them into a stunning, functional design that exceeded all my expectations. Every detail was thoughtfully planned — from layout to finishes — and she made the entire process feel easy and exciting. Her professionalism, creativity, and patience made all the difference, and the end result is nothing short of my dream kitchen come true. I couldn’t be happier with the outcome and highly recommend Josiany to anyone looking to design a beautiful and practical kitchen. She’s incredibly talented and passionate about what she does — thank you, Josiany, for making my dream kitchen a reality! Wren was amazing from start to finish, we were happy with all the deliveries and the quality of the materials.

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