Floor Coverings International

Reviews

• KM

  Karen Manghisi

  Aug 11, 2025
  5.0
  Mike and the team are outstanding; Mike made great recommendations within my budget and got both jobs scheduled quickly. The team arrived on time both days and kept the area clean throughout. The carpet looks great and so do the luxury vinyl plank floors. I highly recommend!
• LB

  Lauren Brozyna

  Aug 1, 2025
  1.0
  I typically don’t write reviews but when an experience is this bad, I feel it is necessary. Do not use this company. Sure, they have nice-looking carpet and a sweet lady who schedules your appointment, but after that, it all goes south. On the date of my installation, they never showed up. No call, no warning. I called to ask if they were coming and they just said “oh no, we can’t make it anymore.” The salesperson ensured me he had no idea but that they would send someone ASAP. That “ASAP” timing wasn’t exactly accurate, because I asked for next day and they couldn’t accommodate it. When they did put me on the schedule, the installers still showed up an hour late. After installing the carpet, they told me that they forgot a vacuum. We hadn’t moved into the house yet, so we didn’t have one available. They used a BROOM that we had in our garage to “clean up” those tiny carpet pieces. In case you are unaware, brooms don’t work on carpet. Have you ever experienced an installation where they don’t clean up after themselves?? Insane. But here’s the extra fun part. New, fresh, soft carpet, right? Nope. Where the carpet ends by a few doors/closets, they failed to put the tack board in properly so there are insanely sharp pieces sticking up through the carpet!! Luckily, I stepped on one and pierced MY foot instead of it happening to one of my toddlers. And once again, they said they would show up to fix it and then called at 3pm that day to say “hey, how’s next week?” Absolutely the worst experience with a company in a very long time. Save yourself the hassle and choose someone else.
• RE

  Ron Epstein

  Jun 15, 2025
  5.0
  This is a very important review for me to write, as it is for you to read. My family has been dealing with Floor Coverings International for decades. They did our den flooring. They carpeted our basement and recently, took up tiling on our main floor and replaced it with beautiful wood-like laminate. In all of these cases, the work was beautifully done with the utmost amount of professionalism. We keep coming back to this company because we know they do exceptional work. Now, here is the part of the review I would like you to pay close attention to... A few months ago, while our new laminate flooring was being installed, some unexpected damage occurred during the process. While it wasn’t severe and wasn’t due to incompetence, it’s one of those things that can happen when flooring is being pulled up and a cement underlay is being poured. Mike Killeen, the President and Owner of the company, took responsibility. Despite the cost to his company, he made certain that the damage was fixed. Now, to me, that speaks volumes about the integrity of a company and the person running it. I think Mike Killeen is a class act for the manner in which he handled the situation. The key point is that there are numerous flooring companies available. While you’re reading this review and deciding which one is the best fit for you, the most crucial factor in that decision should be how well the company will deliver high-quality flooring and installation services and how well they’ll be there to assist you if anything goes awry. I don't think you are going to find a better company in the area to meet your flooring needs.

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