Service Quality
Customers consistently praised the professionalism, responsiveness, and thoroughness of the technicians, highlighting their ability to explain work clearly and complete jobs efficiently.
Communication
Many reviews noted excellent communication from the company, including timely updates about appointments and follow-ups after service.
Pricing Concerns
Several customers expressed dissatisfaction with pricing, mentioning high estimates and unexpected charges, suggesting a need for clearer communication regarding costs.
Mixed Experiences
While many reviews were positive, there were notable complaints about unprofessional behavior from some staff and issues with customer service, indicating inconsistency in the customer experience.