Business Details
About
Foundation ContractorConcrete ContractorBasement RemodelingPump SupplierFoundations & MasonryGutter Installation Service
Quality 1st Basement Systems is a full-service basement waterproofing, crawl space, concrete leveling, and foundation repair contractor that provides their specialty home improvement services to residential and commercial owners all throughout the Greater New Jersey & Staten Island area. Call us today for a FREE estimate!
Location
Hours
Reviews
4.8
1,918 reviews
5 stars
1,795
4 stars
50
3 stars5
2 stars11
1 star
57
What are people saying?
AI-generated from recent customer reviews
Professionalism
Customers consistently praised the professionalism and knowledge of the technicians, highlighting their courteous behavior and thorough explanations.
Quality of Work
The quality of the work performed received high marks, with many reviews noting excellent results and attention to detail in various projects.
Customer Service
The company demonstrated strong customer service, with many customers appreciating prompt responses, follow-ups, and willingness to address concerns.
Timeliness
Reviews frequently mentioned the punctuality of the team, with technicians arriving on time and completing jobs as scheduled.
Cleanliness
Customers noted that the work areas were left clean and tidy after the job was completed, reflecting a commitment to maintaining the property.
- ARAnthony Reyes-Mulvey6 days ago5.0Excellent service! Had our basement waterproofed, new sump pump installed and gutters replaced a year ago. Everything works beautifully. Just completed our first annual inspection of the pump and all is well! Thank you Quality 1st!
- CKChris KimNov 7, 20255.0We had an excellent experience with Quality First! Jason, our system design specialist, came out on a Saturday knowing we had a tight schedule moving into a new home. The previous owners had utilized Quality First for a basement interior drain system, and we ended up completing two side crawlspaces with full encapsulation. Anthony, our foreman, and his team were excellent and very professional. The completed job is phenomenal and adds a huge amount of storage space as well as added comfort. Thank you guys!
- SCStefani CraigNov 7, 20255.0Quality 1st Basement Systems was great. I have an old house and had foundation concerns. John Mohr was the specialist who came to inspect our home and he was beyond helpful; very honest, understanding and professional. No pressing “sales” tactics. Just a straightforward evaluation of our home and improvements we can make. I would absolutely recommend Quality 1st!
- JGJoshua GoldfeinNov 2, 20255.0I’ve had a really wonderful experience from the beginning. I had French drains installed almost 2 years ago and continue to service with them. They did the original work with absolutely no mess and no disruptions to my business. Recently I had an urgent issue unrelated to the drains and they came right away. They are responsive, quick and reliable. You get right through when you call and the people at customer service and support are friendly, helpful and took my concerns very seriously. The tech that came this week, Chris, was respectful, knowledgeable and figured out a way to help me and temporarily resolve my emergent issue. We also discussed a permanent solution as well. I couldn’t have been happier. I strongly recommend Quality 1st Basements.
- ASAllie SkopinOct 31, 20255.0One year ago we had a drainage system installed by Quality First. The work was very well done however the system never worked right because the trench wasn’t dug all the way to the wall because our water heater was in the way. We replaced our water heater a couple of weeks ago and called in Quality First to extend the drain. The technician came today and is completing the job at no charge on Tuesday of next week. This what I call customer service! Do not hesitate to use these guys. They are an excellent company that stands by their work!
Frequently Asked Questions About Quality 1st Basement Systems
What services does Quality 1st Basement Systems provide?
They provide basement waterproofing, crawl space repair, foundation repair, concrete lifting and leveling, basement finishing, sump pumps installation, and commercial foundation repair services.
Where is Quality 1st Basement Systems located?
Quality 1st Basement Systems is located at 359 Route 35 South, Cliffwood, NJ 07721, USA.
What are the business hours of Quality 1st Basement Systems?
They are open Monday and Tuesday from 8:00 AM to 6:00 PM, Wednesday to Friday from 8:00 AM to 5:00 PM, and closed on Saturdays and Sundays.
Does Quality 1st Basement Systems offer free estimates?
Yes, they offer free estimates for their services. You can call or visit their website to request one.
Which areas does Quality 1st Basement Systems serve?
They serve various areas including Berks County (PA), Lehigh County (PA), Sassamansville (PA), Bethlehem (PA), Easton (PA), multiple counties in New Jersey and New York such as Atlantic County (NJ), Bergen County (NJ), Middlesex County (NJ), Queens County (NY), Rockland County (NY), as well as Philadelphia (PA) and surrounding cities.
What brands are associated with Quality 1st Basement Systems?
They offer products and services under brands such as Basement Systems, CleanSpace, PolyLevel, and Raindrop.
Can I visit Quality 1st Basement Systems and then shop for groceries nearby?
Yes, Sprouts Farmers Market, an organic grocery store, is nearby and convenient to visit before or after your appointment.
What nearby dining options are there around Quality 1st Basement Systems?
Nearby dining includes Wingstop for chicken dishes, Domino's Pizza, Jersey Mike's Subs, McDonald's, Dunkin' Donuts, and Baskin-Robbins for ice cream and treats.
Are there any fitness or wellness facilities near Quality 1st Basement Systems?
Yes, LA Fitness gym and Beauty by Magda spa are located nearby for workouts and beauty treatments.
Is there a post office close to Quality 1st Basement Systems?
The United States Postal Service and a US Post Office branch are located nearby, making it convenient for mailing and shipping needs.