Cardwell HVAC & Plumbing

4.9
1108 reviews

About

Air Conditioning Contractor
Cardwell HVAC & Plumbing offers 24 Hour 7 Day (24/7) expert home Air Conditioning (residential AC), Heating, and plumbing services for most major home systems in South New Jersey. We offer competitive financing and membership benefits. We come highly recommended, and are your first choice for HVAC and plumbing in Cherry Hill & Camden County, NJ.

Location

Cardwell HVAC & Plumbing
603 Kresson Rd #11, Cherry Hill, NJ
08034, United States

Hours

Reviews

4.9
1,108 reviews
5 stars
1,053
4 stars
31
3 stars
2
2 stars
1
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Technicians are consistently described as friendly, professional, and knowledgeable, providing thorough explanations and addressing customer concerns.

Quality of Work

Customers report high satisfaction with the quality of repairs and installations, noting clean and efficient work.

Communication

The business is praised for its clear communication throughout the service process, from scheduling to explaining service options.

Sales Practices

Some customers expressed concerns about aggressive upselling and perceived predatory practices regarding service contracts.

Timeliness

Many reviews highlight the prompt response times and quick service, with technicians often arriving on time and completing work efficiently.
  • AA
    Alicia
    Nov 16, 2025
    5.0
    I've called Cardwell for a few plumbing issues the past two years. Tyler has been the plumber that they have sent each time. He always does an excellent job. He's courteous, knowledgeable and efficient. A technician, Eric, was sent to look at my furnace. He explained everything to me well, and I trusted the suggestion he had made for a maintenance job. The women I speak with in the office are always friendly and really try to be accommodating with my schedule.I'm very grateful my coworker told me about this company.
  • KF
    Kimberly Flynn
    Nov 11, 2025
    5.0
    Very quick response and very honest technician. Niko was a breath of fresh air. Upfront and clear in his explanation. Highly recommend Cardwell.
  • MK
    mike k
    Oct 29, 2025
    5.0
    We called Cardwell HVAC & Plumbing to run diagnostics on our very old furnace. Niko, Cardwell’s technician, walked me through the system showing me the critical components, issues with the diagnostics and compared his current measurements to the data they had collected a few years prior. I was impressed by his ability to look up and show the data from their previous visit, e.g., pictures of in and out flue temperatures, co2 levels. Niko was excellent in being able to convey the current state of the system.
  • BF
    brielle ferraro
    Oct 29, 2025
    5.0
    Jefferey was a pleasure to work with. He was able to diagnose our heating issues & was thorough in explaining our options. He showed photos and videos to explain the root causes & was able to resolve the issue when the necessary parts came in. He was extremely knowledgeable, personable, and professional.
  • SM
    Sarah Martin
    Oct 15, 2025
    1.0
    I was really disappointed with my experience with Cardwell. They charged a dispatch fee just to come out and tell me I needed a brand-new unit(which was not true, it ended up being a $500 fix) - no effort provide an alternative repair option with the cost associated. The technician said that with an older unit, it’s “not worth repairing,” which makes me wonder why that wasn’t mentioned over the phone before taking my money. If the company doesn’t work on or repair older systems(and is just going to recommend a new unit for anything over x years), they should be upfront about that and save customers the unnecessary fee. Thankfully, I called D. Nelson Inc for a second opinion - he fixed it the same day for $500(both parts and labor). It’s worth noting that the technician who came out was friendly and professional - he seemed like he was just following company policy. My frustration is with the business practices, not him personally. Overall, the experience felt predatory and misleading, knowing I wouldn't have the knowledge to challenge the assessment and making me think it was my only option. I wish I had called D Nelson first. If you are having an issue with your HVAC, call D Nelson. He has no dispatch or diagnostic fee and will give you an honest and fair assessment and price.

Frequently Asked Questions About Cardwell HVAC & Plumbing

What services does Cardwell HVAC & Plumbing offer?

Cardwell HVAC & Plumbing provides 24/7 home air conditioning, heating, and plumbing services for most major home systems in South New Jersey.

Where is Cardwell HVAC & Plumbing located?

The business is located at 603 Kresson Rd #11, Cherry Hill, NJ 08034, USA.