Pipe Works Services, Inc.

4.8
1824 reviews

About

PlumberElectricianGenerator Service & RepairAir Conditioning ContractorHVAC ContractorSewer & Drain CleaningSewer Cleaning CompanyWater Heater SalesWater Heater ServiceHeating Contractor
Since 2000, Pipe Works Services, Inc. has offered its services to local businesses and residents in New Jersey. It is our passion to help local customers create comfortable, healthy spaces that will last for years. Finding creative ways to help our clients save money on their energy costs is our purpose. The team at Pipe Works Services, Inc. is committed to the highest levels of customer satisfaction. Our reputation is built on fast response and effective service, and we strive to exceed our client’s expectations. We are available 24/7 for plumbing and HVAC emergencies, and we will work our hardest to ensure that your return to normal is as expedited as possible and done right the first time.

Details

  • Requires appointmentAvailable
  • Credit cardAvailable
  • Free parking garageNot available
  • Free parking lotNot available

Location

Pipe Works Services, Inc.
33 River Rd, Chatham, NJ
07928, United States

Hours

Reviews

4.8
1,824 reviews
5 stars
1,670
4 stars
50
3 stars
22
2 stars
20
1 star
62

What are people saying?

AI-generated from recent customer reviews

Professionalism

Technicians are consistently described as professional, knowledgeable, and courteous, providing clear explanations and thorough service.

Quality of Work

Customers frequently praise the quality of work performed, noting efficient problem-solving and attention to detail.

Communication

The business is commended for excellent communication, including timely updates and clear explanations of services and pricing.

Customer Satisfaction

Many reviews reflect high levels of customer satisfaction, with several customers expressing their intent to recommend the service to others.

Pricing Concerns

Some customers expressed concerns about high pricing and unexpected charges, indicating a need for clearer communication regarding costs.
  • DV
    Dan Voic
    5 days ago
    5.0
    This was our second mini-split system installed by the Pipe Works team during the last 16 months. They were once more an example of professionalism and top notch craftsmanship. From the first contact asking for a quote, to the last step of the installation process, a five star + rating for Lance, Shakil, Joe and the rest of the crew!
  • BC
    Bret Cummings
    5 days ago
    5.0
    First time using PipeWorks and I am very impressed so far. Tech came early after calling first. Diagnosed my problem after a thorough inspection and provided options for me to consider.
  • JD
    James Davis
    5 days ago
    5.0
    Diego was fantastic. He provided more helpful information than any other technician that has come to my home in the 18 years I have lived here.
  • JS
    Jennifer Su
    Nov 3, 2025
    4.0
    Denzel, Jose, Brandon and David were an excellent crew. They were at my home in the basement for two days excavating a compromised cast iron main sewer pipe and replaced it. The amount of soil, rock and concrete that they manually hauled and replaced was hard labor. They cleaned afterwards and were pleasant and professional. Along with Mike Gelmi the project manager I would recommend them.
  • CY
    Chong You
    Oct 23, 2025
    1.0
    *Update* Have to update again that, after their "tune-up" of our boiler, we not only lost all the heat, but also all hot water (Yes, no heat and no hot water for bath) in late Oct. Be very prepared. If you don't accept their 10x regular charge, this business will make sure to mess you up behind your back. *Update* after seeing the business's response Classic, blatant lies + use the customers safety as a pretext is their strategy. Don't be fooled or scared when they say "it is unsafe for you" or "have to do it by law". It has always been about disabling your equipment so they can charge you 1500$+ for nothing. *Original post* This business is outrageous and I've never been more upset with a contractor before. After quoting me a hefty price for a small work, which I *declined* very clearly, they went ahead to perform the work as I was stepping out for just a couple of minutes. *HOW* can a contractor ever start doing work at my home *WITHOUT* my permission? This is entirely unacceptable. And yes, they cite “safety reasons”, behaving as if they do this out of *law* and caring for your health. I understand safety protocols, but this went far beyond a standard safety tag or shutdown procedure. No work of this kind should ever be done without clear homeowner consent. Be very careful with these kinds of tricks. There is no law in the world to grant a contractor the power to go into your home and do some work you don't approve of.

Frequently Asked Questions About Pipe Works Services, Inc.

What services does Pipe Works Services, Inc. offer?

Pipe Works Services, Inc. offers plumbing, HVAC, drain cleaning, boilers, ductless systems, insulation, generators, sewer lining, electrical, water conditioning, sewer jetting, water softeners, crawl space repair, water lines, excavation, indoor air quality, water heaters, duct sealing, and sump pumps services.

Where is Pipe Works Services, Inc. located?

Pipe Works Services, Inc. is located at 33 River Rd, Suite A, Chatham, NJ 07928, United States.