Business Details
About
Carpet InstallerCarpet StoreFlooring ContractorWood Floor Installation ServiceRug StoreBlinds ShopTile ContractorAvalon Flooring
Avalon Flooring in Brick offers a comprehensive selection of home design products, including hardwood, laminate, & vinyl flooring, tile, natural stone, carpet, custom area rugs & runners, bathroom furniture, and window treatments. Enjoy professional, warranty-backed installation, free measuring services, and team members dedicated to every step of your project.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
4.8
232 reviews
5 stars
218
4 stars2
3 stars2
2 stars1
1 star
9
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and attentive, particularly highlighting Diane, Barbara, and Katha for their exceptional service.
Product Quality
Customers expressed satisfaction with the quality of the flooring and tile products, noting a wide selection and excellent results in their renovations.
Installation Experience
The installation process received positive feedback for being professional and timely, with many customers reporting a smooth experience.
Mixed Experiences
While most reviews were positive, a few customers reported negative experiences related to customer service and product issues, indicating inconsistency in service.
- KBKathleen B.6 days ago5.0Katha Lopes is a consummate professional. It has been wonderful partnering with her on projects for over two decades. Katha consistently bring her best ... She is a pleasure to work with.
- RJRachel JohnsonDec 19, 20255.0From start to finish they do not miss a beat! Absolute pleasure working with Avalon flooring, They went out of their way to accommodate our needs for our new home. Highly recommend!
- MGMargaret GordonNov 5, 20255.0This was our second time we worked with Diane for blinds for our final push with new windows and as expected, she rocked it! My husband had the pleasure of working with her for the first time and he, thinking he’d dread picking out blinds, loved the experience thanks to Diane. She kept our price point in mind and her suggestions were spot on!!! I’m sad I don’t have any more blinds or flooring to buy! The installation went great by Dennis as well. Super satisfied customer!!!!
- DRDaniel RicciutiOct 7, 20255.0⭐⭐⭐⭐⭐ “I had an amazing experience with Avalon Flooring in Brick. The customer service by Barbara Lorenzo was top-notch 2nd to none, and the product exceeded my expectations. I highly recommend them to anyone looking for quality products and excellent service
- TPTonya PizzuroSep 14, 20251.0I walked in very excited as id previously had a great experience w Avalon tile years ago. I walked in happy and said hi tp the woman behind the counter and began to go look at tile. She did not even respond. Rather she went back tp looking at her phone. I began to wonder if I was in tje wrong place. Then I said are you going to speak? Still no words from her so I said okay if you dont want to greet a custoemr then I dont want to spend my money here. Sad guess I will go somewhere else.
Frequently Asked Questions About Avalon Flooring - Brick, NJ
Do you do installations?
Yes, we can install new products from our showrooms with our certified installers. Avalon Flooring installations are always completed by insured subcontractors who understand the latest installation methods for all of our products for smooth installation in your home.
Do you offer free measuring services?
Yes, we offer free measuring services for our customers. Once a customer visits a showroom or completes a virtual consultation and makes selections, one of our professional estimators will visit the home to properly measure the space for the selected materials.
Do you charge for installation?
A: Yes, there is an additional charge for installation of any of our products. One of our store associates can help you understand the fee involved for your specific installation.
Can I send someone to shop “in-store” for my customer?
We welcome customers for in-store and virtual consultations for all flooring projects. Our store associates are happy to help you make your selection and to answer any questions you may have about your flooring project.
Do you carry felt under-padding for area rugs?
Yes, we carry synthetic felt under-padding for your area rug. Visit one of our showrooms for our full selection of area rug under-padding.
Are rug remnants for sale? Do you have a good supply of remnants and bound area rugs?
We carry remnants in our Rio Grande, NJ and Toms River, NJ showrooms. We also offer a full selection of ready-made rugs as well as an opportunity for custom rugs from a wide variety of vendors and brands.
Do you carry Tec grout?
Yes we do! Please visit your local showroom to view our selection of Tec grout.
Do you carry grout and mortar?
Yes, we carry a wide range of installation materials, including grout and mortar. We are a full stocking dealer of your most common grout and mortar brands, including TEC, Schluter, Wedi and more.
Do I need an appointment to talk to a store associate about my flooring or window project?
Appointments are not required in our showrooms and we do accept walk-ins. However, we do recommend making an appointment to speak with one of our store associates if you plan to arrive during peak visiting hours. Call your local showroom for an appointment.
Do you sell vinyl plank flooring?
Yes, we carry a variety of vinyl plank flooring options. To see our full collection, visit our website at https://www.avalonflooring.com/products/vinyl/plank or visit one of our showrooms.
Do you sell stair treads and runners?
Yes, we sell custom runners for your staircases. We also carry a selection of wood-look stair treads that coordinate well with our flooring options. We do not carry carpet stair treads at this time.
Do you carry indoor and outdoor carpeting?
We carry both indoor and outdoor carpeting. To see our selection of indoor carpeting, you can visit our website at https://www.avalonflooring.com/products/carpet. To see our selection of carpet suitable for outside use, you should visit a showroom near you.
Do you take credit cards?
Yes, each of our showrooms accepts all major credit cards as payment, including Visa, Mastercard, and American Express. Please call your local showroom if you have any questions.
Do you do floor repairs?
In the case of any error made during installation of an Avalon Flooring project, we can follow up with necessary repairs. We do not offer general floor repair services.
Do you do floor refinishing?
We do not offer floor refinishing services.
Do you do carpet stretching?
We offer stretching for carpet that was originally installed by the Avalon Flooring team. Our carpet stretching services are available for a fee. Call your store associate or local showroom for details.
What is your return policy for excess products (i.e. tile, laminate planks, etc.)?
We have specific return policies for different products. For details, please visit https://avaloncustomersupport.zendesk.com/hc/en-us/articles/360035204814-What-is-the-return-policy-
Do you provide samples to bring home for review?
Many of our products do have samples that can be brought home. Depending on the product, you may be able to take those samples home the same day, or we may have to ship them to your home. For example, for hardwood, laminate, and vinyl we offer $5 samples that can be shipped directly to your home, while carpet samples are often available in store for customers to take home.
Can I place an order online?
At this time, we do not handle online orders. We encourage you to take a first look at our website to view the products we offer, and then to visit a showroom to see the products in person and make your selection.
What types of flooring do you carry?
We carry a wide range of carpet, tile, natural stone, hardwood, laminate, and vinyl flooring. We also carry area rugs, window treatments, and bathroom vanities to complement your home. Browse our website at https://www.avalonflooring.com or visit a showroom to see available flooring options.
What brands of window treatments do you carry?
All of our window treatments are made by Hunter Douglas, a leading window treatment brand with a variety of styles. Browse our website at https://www.avalonflooring.com/products/window-treatments for our full selection.
Does Avalon Flooring in Brick, NJ offer installation services?
Yes, Avalon Flooring provides installation services through insured subcontractors who use the latest methods to ensure smooth installation.
Is there a free measuring service available at Avalon Flooring?
Yes, Avalon Flooring offers free measuring services by professional estimators after you select products either in-store or through virtual consultation.
Are appointments required to consult with a store associate at Avalon Flooring - Brick?
Appointments are not required, but recommended during peak hours. Walk-ins are welcome, and you can also call to schedule an appointment.
What types of flooring products are available at Avalon Flooring in Brick?
They carry a variety of flooring options including carpet, hardwood, laminate, vinyl, tile, and natural stone, as well as area rugs and stair runners.
Does Avalon Flooring offer window treatments and what brands do they carry?
Yes, Avalon Flooring offers window treatments made by Hunter Douglas, a leading brand with various styles.
What payment options are accepted at Avalon Flooring - Brick?
They accept major credit cards such as Visa, Mastercard, American Express, Discover, as well as cash, checks, and financing options.
Is Avalon Flooring in Brick wheelchair accessible?
Yes, Avalon Flooring offers wheelchair accessible entrances, parking, restrooms, and amenities, ensuring accessibility for all customers.
Can I visit La-Z-Boy furniture stores near Avalon Flooring in Brick?
Yes, several La-Z-Boy furniture and home decor stores are nearby. Customers can visit these stores to complement their home design projects before or after shopping at Avalon Flooring.
Are there electronics and appliance stores near Avalon Flooring in Brick?
Yes, P.C. Richard & Son, an appliance and electronics store, is located nearby, offering customers convenient options for home electronics shopping close to Avalon Flooring.
What health services are located near Avalon Flooring in Brick, NJ?
Nearby health services include Premier Surgical, Meridian Health Systems hospital, The Eye Diagnostic and Surgery Center, and several doctors and specialists, providing great convenience for customers in the area.