Proudly serving all of New England, The Granite Group is a full service wholesale distributor of plumbing, heating, cooling, water and propane supplies.
We also know that customer service is our most important product and every member of our team is focused on delivering the best service possible to our customers.
From an experienced and knowledgeable inside staff to a strong outside sales force, we work every day to meet our customer needs and exceed their expectations.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.