Since 1976, Al Terry Plumbing & Heating, Inc. has been a leading name in energy-efficient appliance solutions across New Hampshire. Our story began when Al Terry ventured out to start his own company, initially serving single-family residential homes. From plumbing to heating, cooling, and everything in-between, we continue do it all for our valued customers today. We are more than just a company. We’re a real team working together to guarantee your satisfaction. We vet and train every team member to ensure your peace of mind and confidence when hiring us. Whether you need a quick repair, annual maintenance, or a completely new installation, we’ll be there when you need us most, 24/7, 365.
Many customers praised the professionalism, friendliness, and knowledge of the technicians, highlighting their thoroughness and willingness to explain processes.
Pricing Issues
Several reviews mentioned concerns about pricing, including unexpected increases in quotes and dissatisfaction with the value received for the cost.
Timeliness
Customers frequently noted that technicians arrived on time and completed work efficiently, often addressing urgent issues promptly.
Quality of Work
Overall, the quality of work was well-received, with many customers expressing satisfaction with the repairs and installations performed.
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Nicholas Farrow
Dec 24, 2025
1.0
Last appointment was disappointed. Had a emergency with toilet back up and couldn't fix the problem because they didn't have the tools or experience to solve my plumbing issues. $500 just for trying. Called another company to fix and they did.
SC
Scott Chalifour
Dec 11, 2025
5.0
The team at Al Terry came to my home to install a new water on demand Rinnai system. We now have an endless supply of hot water and couldn't be happier with the results. They're a great company and highly recommended.
JR
Jeff Redlinger
Nov 24, 2025
1.0
Beware of their shady quotes. We were quoted $466 for a shower repair job which we agreed to. Then 4 days later they sent a bill for $963. This after being a loyal customer for 7 years. Definitely done with this overpriced company.
ES
Ed shemp
Oct 18, 2025
5.0
Tech was awesome, he was thorough, friendly, and competent. Great job😀
DB
Daniel Becker
Oct 13, 2025
5.0
We were getting no heat, but had hot water via an indirect tank. That meant the boiler worked fine, but one of the units controlling the valves or the circulator pump was bad. After careful troubleshooting and consultation with another technician, Casey isolated the problem part and bypassed it, since it was not essential to controlling the boiler (the whole set up, installed by another company was redundant and idiotic). This got us heat back and cost us less than $200. Win-win.