D&D Garage Door Co.

Reviews

• BA

  Ben Ashenburg

  Aug 26, 2022
  5.0
  Great experience with Lloyd, Nick, and Britney at Garage Door Guys. Lloyd's busy on job-sites but was available via both phone and email to provide estimates and make modifications to an existing order. In the quoting process, he was the only individual to really explain the differences between manufacturers of various doors and to suggest a solution that didn't require custom-built doors that were much more expensive. Ultimately, Lloyd and team installed an 8 x 16 ft door on our old (1907) stand-a-lone garage. The job required removing the ancient wooden door and replacing it with the new door, installing an opener, and raising the rafters in the existing structure to accommodate the new door/track. Lloyd and Nick were able to do both the door swap and the carpentry work required for this job affordably and efficiently. Lloyd was under the gun on this job as we were expecting our second child in the weeks leading up to install and wanted this work completed before our daughter arrived. He got it done and gave us the great news that we could pull into our motorized garage when we returned from the hospital. Thanks, Lloyd!
• CB

  Cara Breton

  Apr 30, 2021
  5.0
  Everything was great from start to finish. Communication was great. It started with Brittney to get info and make an appointment. She was very responsive. Lloyd was my installer. He came when he said he would and he was very informative. Everything was easy. The installation was great. It looks great. I'm very happy and would recommend them 100%
• KK

  Kyle Khong

  Aug 7, 2020
  1.0
  Garage Door Guys has a problem. Lloyd Anderson Jr. has a problem with calling me back to set up an installation date. Funny business. Beware. Update 8/7/20 He called and left me a message early in the morning asking me to call him back regarding the original review above and I called him back. My thought was I should give him a chance to tell me why he didn't call back and not doing the same that he did to me. On 7/15/20, he came to my house to give me an estimate for two garage doors. I asked for an exact date for installation because, he informed me that it'll be 2 to 3 weeks out, before I give him any deposit. His response was" I have to check on the exact date when I get to the office and I'll give you a call". No call from him since not till 7/29/20 I called him multiple times and no response. I called again on 8/6/20 and this time he actually called me back. Again his response was "I'll give you a call back in about an hour as I'm close to the office. I'll check your file and I'll call you back" and again no call and this time I was discouraged from this company and left a review "Garage Door Guys has a problem. Lloyd Anderson Jr. has a problem with calling me back to set up an installation date. Funny business. Beware". On 8/7/20 he called and left a voicemail asking me to call him to talk about my review. I informed him that our conversation is being recorded and he is gladly agreed. He explained to me that there were reasons that he is not able to give me a call back such as there were some personal issues but more importantly his own company's policy allows him to not call customers back and since he didn't take a deposit from me, he has more privilege to not call me back and he didn't forget to threaten me with a law suit for damaging defamation if I don't remove my review. If he had call me and tell me that he didn't want my business, it would have been smarter. I disagreed with him. My review reflected what had happened with the support of the recording that he admitted of doing. Thanks
• VI

  Vanessa Iannelli

  Jul 24, 2019
  5.0
  Awesome prices, Awesome service, Awesome people. Thank you so much Garage Door Guys!

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