Capital Well Clean Water Center

Reviews

• RJ

  Robert P. Cheney Jr.

  2 days ago
  5.0
  Capital Well's technician, Shayne, arrived on time to perform our annual maintenance, was very polite, and patiently answered all my questions. He was very knowledgeable and efficient. I hope we see him again next year.
• AA

  amann1231

  5 days ago
  5.0
  Capital Well really took care of me on a warranty issue, and deserves recognition for the great service! 4+ years ago I had an auxiliary pump installed by Capital Well within my well water system, and that pump started showing obvious signs of failing performance a few weeks ago. Capital Well came out to review the situation, and in fact diagnosed the pump as breaking down and needing replacement. I had hoped the pump could be serviced rather than replaced, but Capital Well was told by the pump manufacturer that servicing the pump was not possible. I was disappointed with that information, because the full cost to replace the pump was not insignificant. I told Capital Well I would have to think about the issue before deciding how to proceed, and planned to pursue the pump manufacturer myself on the servicing question. To my very positive surprise, Capital Well called me the next day to state they conducted a detailed review of my situation and determined my pump was actually still just barely within its warranty period, and that they would quickly schedule a full no-cost warranty replacement of the pump, which is exactly what they did. I sincerely appreciate Capital Well going the extra mile to research, identify, and proactively and quickly successfully address my problem...great customer service...thanks Capital Well!
• MW

  Margaret Wutz

  Apr 2, 2026
  5.0
  Knowledgeable, friendly, arrived on time. All in all, a great experience
• WB

  William Barton

  Mar 31, 2026
  5.0
  Both employees sent were skilled and competent. They explained what I needed to do to engage the system upon their departure. The water system is working well.
• ES

  Ed Scrivani

  Mar 21, 2026
  5.0
  Through the entire process, the people at Capital Well have been very professional, communicative, responsive, and polite. Their workmen were informative and did a very professional installation.