Tuff Shed Derry

Reviews

• CG

  Cheryl Gelinas

  3 days ago
  5.0
  Tuff Shed came out yesterday and installed our much needed shed! The process right from the beginning at the RI Home Show was flawless. The techs Rodrigo and Isaac were fantastic. They were on time, and got it done in no time, these guys know what they were doing, it was very impressive to watch. The shed itself is great quality, right down to the lock on the door! We are very happy with our decision and would recommend Tuff Shed to anyone who needs a shed! Great job Tuff Shed!!
• GM

  Gary Marshall

  Apr 16, 2026
  5.0
  I have owned 2 small businesses, 1 for over 22 years. We treat our customer very well and I take pride in how we genuinely care about them and the services that we provide them. I got humbled yesterday! I own a TuffShed and it is placed on a seasonal campsite where we park our motorhome in the summer. We spend the winters in Florida and have just returned up north and began setting up our campsite.I hooked up our water line and we had a major leak that needed immediate fixing. That’s when we realized that we had left our shed key, which houses all my tools, in Florida. We went to TuffShed in DERRY, NH just about closing time and asked about purchasing a replacement key. Scott, the production manager immediately started searching for a replacement for my older shed key. Next thing we know there are 4 people searching for this older version key. After the Tuffshed team search for 15-20 minutes Scott apologized that they couldn’t find my specific key in spite of the fact they had every other key in that series.He indicated that he would keep looking. At about 7:00pm he called my cell phone to tell me that he wasn’t able to find that specific series and asked if he could come by today to see what he could do to help me. Scott called and let me know he would be here today about 3:00pm He and another employee showed up, removed the entire door from the hinge side, removed and replaced the old handle and lock set with a brand new (and improved model) Reattached the door to the shed and handed us the new keys for the brand new lock. The charge for all of this?? Zero! That’s right….$0.00! In my 67 years I have never experienced the kind of care and customer service that received yesterday from Scott and his team. Bottom Line… The Tuffshed is a very high quality shed and it is supported by a super high quality team who cares deeply about their customers and goes the extra mile. If you are looking for a shed I would strongly recommend TuffShed and the DERRY, NH team. Now I have to up our companies game to match the service I experience from Scott and his crew!
• RW

  Ronnie Wilson

  Apr 11, 2026
  1.0
  Drove a hour to tue derry nh location after seeing open and arrived and it in factvwas not open so another hour back home. The sales rep matt front the Tilton store has been great but the other dealings have been horrible.
• JH

  Jamie H

  Mar 18, 2026
  5.0
  Good quality garage, matches my house color perfectly. When I had an issue David came out and helped me understand the problem. Shout out to him
• CS

  Chris Stelzer

  Feb 27, 2026
  5.0
  I purchased a shed two years ago and had an issue with my handle not engaging to open the door. I stopped by to inquire and see if they had any suggestions. After some discussion, they offered to send someone out to evaluate or they could give me a new handle if I am comfortable installing on my own. I was happy to give it the old college try and install myself. It was a great customer service experience and I appreciate the options they provided to rectify my issue right there on the spot . Well done to the young lady that assisted me, much appreciated!

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