Customer Service
Many customers praised the friendly and helpful staff, particularly Toby and the office team, for their excellent communication and responsiveness throughout the process.
Quality of Work
Overall, customers were satisfied with the quality of the fence installations and repairs, noting that the final products often exceeded their expectations.
Timeliness
Several reviews highlighted the efficiency of the team, with many projects completed ahead of schedule, although some customers experienced delays.
Communication Issues
There were notable complaints regarding poor communication between sales and installation teams, leading to misunderstandings and dissatisfaction for some customers.
Pricing
Customers appreciated the competitive pricing, often noting that Quality Fence offered better rates compared to other companies.