I've used Tritz three times in the past and was happy with them, but today they charged me $90 for nothing. The power cable to my sump pump was leaking some kind of goo, so I called to have the pump evaluated and possibly replaced. Tritz came out, told me they've never seen anything like it, and left. No solution. One hour later, I get the invoice. Apparently they charge you even if they don't fix anything.
Keep that in mind. Tritz charges you just to look at your problem and do nothing.
PV
Peter Vari
Aug 6, 2025
1.0
Tritz was hired as a subcontractor by my generator company to install the gas line for the generator. A young plumber and an apprentice showed up to do the work on Friday. They did their best but perhaps due to lacking experience, their best was a frustrating experience for us. They needed reminder to take their boots off when coming into the home, they cut drywall by ripping pieces out (so now I need to buy drywall for the restoration), they laid a pipe right above an egress window well cover so the cover would not open up, they left mess here and there and forgot to connect the grounding wire to the new gas line. None of these are horrible things and I would give them more than one star however, a couple of hours after they left the gas water heater (which is a six-month-old unit) turned itself off and would not re-lit. I called Tritz’ and left a message (on Friday 5:30pm) in their emergency voice mail box. I did it again Saturday at 8:30am as we were without hot water and we had company coming for the weekend. THEY NEVER RESPONDED to the emergency! I waited until Tuesday and called them asking them to come back and fix the grounding wire and for an explanation about the ignored emergency calls. They promised to fix the grounding wire (which they did next day) and promised to investigate the failed emergency response and let me know (I have not heard back from them).
In summary, they do an ok job with plumbing but do not expect them to be there when an emergency strikes. For me these garners not more than a single star.
CM
Christine Miller
Dec 23, 2022
5.0
My main bathroom and mater bathroom share a drain line that was clogged. They sent a tech out and he got it all squared away and was very professional and clean!
FP
Fanny Perez
Nov 2, 2019
1.0
When I called, that lady was very grumpy with no willingness to help. They advertise in the catholic bulletin, so I was expecting a nice approach with me as a client, but was awful. I never will call. Never! Period!