Business Details
About
HVAC ContractorAppliance Repair Service
Jackson Home Appliance Heating & Cooling provides HVAC services and appliance repair to Omaha, NE, and the surrounding areas.
Location
Jackson Home Appliance Heating & Cooling
8827 Maple St, Omaha, NE
68134, United States
Hours
Reviews
4.7
394 reviews
5 stars
353
4 stars
8
3 stars3
2 stars3
1 star
27
What are people saying?
AI-generated from recent customer reviews
Timeliness
Customers consistently praised the prompt response and timely service provided by technicians.
Professionalism
Technicians were frequently described as knowledgeable, friendly, and professional in their interactions.
Quality of Service
Many reviews highlighted the efficient and effective repairs, with technicians often going above and beyond to ensure customer satisfaction.
Customer Satisfaction
Overall, customers expressed high levels of satisfaction with the service received, often recommending the company to others.
- BBBgravy83Jan 3, 20265.0My refrigerator went out Christmas Eve . I called the day after Christmas and they sent someone over that day. Brandon W did a great job diagnosing and repairing my refrigerator.
- LBLon BettDec 30, 20255.0Kyle and Tim did an awesome job replacing the furnace and air conditioner. It’s winter now furnace working great. Can’t wait to try the air conditioner this spring. Thank you Jackson home appliance, heating and air conditioning. Very happy with the outcome!!
- SASarah AnconaDec 30, 20255.0Thanks Andrew for coming out and fixing our dishwasher! Not only did he fix the issue he taught me how to prevent the dishwasher from getting gunked up. Fast and friendly service!
- KDKen DudzikDec 23, 20255.0Starting with the call to Jackson, customer service was excellent. Brandon W is awesome to work with as our fix it guy. Had a washing machine issue he diagnosed in minutes and replacement part install was just as fast and we’re back to washing before holiday company arrives. Thanks Brandon and team!
- BKBRIAN KLAUSENDec 16, 20255.0I had problem with two home appliances. I called Jackson. They were able to deploy a qualified technician within 24 hours. Brandon W. arrived when he said he would. He was able to quickly diagnose the root cause for both appliances. Brandon W. was knowledgeable and efficient. He went beyond expectations by being able to source a replacement part the same day, and arranged to come back to our home in the evening to install it.
Frequently Asked Questions About Jackson Home Appliance Heating & Cooling
How often should I have my HVAC system serviced?
It's recommended to have your HVAC system serviced at least once a year, ideally before the start of each heating and cooling season. Regular maintenance helps improve efficiency, prevent breakdowns, and prolong the lifespan of your system.
What are the signs that my HVAC system needs repair?
Common signs include strange noises, unusual smells, uneven heating or cooling, increased energy bills, frequent cycling, and poor airflow. If you notice any of these issues, it's best to have a professional technician inspect your system.
How can I improve the efficiency of my HVAC system?
Regular maintenance, such as cleaning or replacing air filters, checking and sealing ducts, and ensuring proper insulation, can significantly improve efficiency. Additionally, installing a programmable thermostat and upgrading to energy-efficient equipment can help reduce energy consumption.
When should I replace my HVAC system?
The average lifespan of an HVAC system is around 15-20 years. If your system is nearing this age and experiencing frequent breakdowns or significantly reduced efficiency, it may be time for a replacement. Additionally, upgrading to a newer, more energy-efficient model can lead to long-term cost savings.
What types of appliances do you service?
We provide repair and maintenance services for a wide range of household appliances, including refrigerators, freezers, ovens, stoves, dishwashers, washing machines, dryers, and more.
How quickly can you respond to service calls?
We strive to provide prompt service and aim to respond to service calls within 24-48 hours, depending on our current workload and scheduling availability.
Do you offer emergency repair services?
Yes, we understand that appliance and HVAC emergencies can occur outside regular business hours. We offer emergency repair services for urgent issues such as heating or cooling system failures, refrigeration breakdowns, and other critical appliance malfunctions.
Are your technicians licensed and insured?
Yes, all our technicians are fully licensed, trained, and insured to ensure the highest quality service and customer satisfaction.
Do you provide warranties for your services and parts?
Yes, we stand behind the quality of our workmanship and the parts we use. We offer warranties on both services and parts to provide our customers with peace of mind.
How can I schedule a service appointment?
You can schedule a service appointment by calling our office directly or using our online request on our website. We'll work with you to find a convenient time for the service visit.
How often should I schedule maintenance for my HVAC system?
It is recommended to have your HVAC system serviced at least once a year, ideally before each heating and cooling season.
What are the common signs that indicate my HVAC system requires repair?
Signs include strange noises, unusual smells, uneven heating or cooling, increased energy bills, frequent cycling, and poor airflow.
Which household appliances do you provide repair services for?
We repair and maintain refrigerators, freezers, ovens, stoves, dishwashers, washing machines, dryers, and more.
Are emergency repair services available outside of normal business hours?
Yes, we offer 24/7 emergency HVAC services for urgent appliance or heating and cooling system failures.
What payment options are accepted at Jackson Home Appliance Heating & Cooling?
We accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Are your technicians licensed and insured?
All our technicians are fully licensed, trained, and insured to ensure high-quality service and satisfaction.
How can customers schedule service appointments?
Service appointments can be scheduled by calling our office or using the online request form on our website.
What nearby banks can customers visit before or after their appointment?
Customers can visit nearby banks such as U.S. Bank and US Bank ATM for convenient banking services.
Where can I find local dining options near Jackson Home Appliance Heating & Cooling?
Nearby restaurants include Everett’s for barbecue, Maple 88 Mexican Kitchen, and Pueblo Bonito Mexican Restaurant, ideal for a meal before or after your service visit.
Are there any nearby automotive services available in the area?
Yes, Victory Auto Repair and House of Mufflers & Brakes provide automotive repairs and services close to our location.