John Henry's Plumbing, Heating, Air, and Electrical

Reviews

• KS

  Kimberly Stumpf

  5 days ago
  5.0
  Parker came out and identified the problem with my Mom’s toilet and the clogged drain. He replaced the toilet and fixed the drain. I appreciate how well John Henry’s responds and takes such good care of my mother, it means the world to me to be able to rely on quick, dependable and reliable service. We are so pleased with John Henry’s service.
• DC

  Debbie Cale

  Mar 1, 2026
  5.0
  We had a messed up ductwork system that was inefficient and failed yo adequately heat and cool any of the rooms in our house. John Henrys came, spent several hours measuring and planning, then totally revamped our ductwork. They even included drywall repair! We are beyond pleased with the results, we had given up hope of not having to use space heaters in the winter and suffering the heat in the summer. We highly recommend John Henrys!
• TD

  Tony Dvorak

  Feb 28, 2026
  3.0
  Kelly was very knowledgeable and answered all our questions. He helped troubleshoot our heat pump and identify why it wasn't working. He gave us helpful insights for next steps and left the area where he worked clean. One week later Update. We brought in a second opinion on the heat pump. This technician was able to resolve our issue and get the heat pump working again without needing new components. He gave us some information on why it wasn't working. I have to adjust my initial review with John Henry's from a 5 star to a 3 star. While a general cause for the heat pump not working was identified by their technician, he missed an easy solution without needing to buy any components. It is an older unit and a fear of rabbit-holing was brought up which influenced the decision to not go further. Was that fear justified? Those knowledgeable in the HVAC troubleshooting process would know but I didn't. Without going any deeper, the tech's recommendation was that we would need new parts or a new unit. He was still friendly to work with and left the area clean so I'll give him props for that.
• TT

  Trevor Tschirren

  Feb 19, 2026
  1.0
  Had a clog under the concrete in basement where I had John Henry plumbing come out to scope and see the options of ways to solve issue, where we ran across a major clog where the pipe was clogged shut and could not get past with his snake/ scope. Was told that it was to major of a clog and would have to rip concrete out and replace the piping under the concrete and then since that would be PVC would have to change the stack up to the roof into PVC. Estimated me out at 16,000 dollars. Where I thought that was extremely high. I took it as a (we don't want this job kind of bid). Pricing for scope was at a great price only 90 dollars. Called MAJOR DRAIN the next day. They come in got through the clog with a 3/8 bit then upped it to a 1.5 bit cleaned clog out in under 30 minutes no issue and has a 90 day warranty. Not saying they don't do good work but in my case had to get a 2nd opinion to where it did work in my favor. Tech was super nice and polite though. This service was for a drain that ran to the main line.
• JM

  jan madsen

  Feb 18, 2026
  5.0
  Ian came this morning to do an assessment of all of the plumbing in my house. He did an amazing job checking all of the drains, the water softener, hot water heater and the toilets. He was extremely knowledgeable and identified the causes of some of the issues I was experiencing. He was able to stay and fix small problem areas on the spot. My water softener was no longer working and the hot water heater was over 10 years old and filled with sediment. Because I am a member of the VIP plan, I was able to bundle the replacement cost and get great discounts. Ian was able to work with coworkers and get everything replaced that same morning. I am thrilled to have hot, soft water again! And, I am thrilled to be working with the service technicians at John Henry’s. They are professional and efficient in their work and made sure I was educated and informed along the way. It was a very positive experience.

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