Brand Certified
Carpetland
3.9(158 reviews)
Certified by Carpetland • Feb 22, 2026
Business Details
4301 Industrial Ave, Lincoln, NE
68504, United States
Certified by Carpetland • Feb 22, 2026
(402) 467-6363
Certified by Carpetland • Feb 22, 2026
http://www.carpetlandonline.com/
Certified by Carpetland • Feb 22, 2026
About
Certified by Carpetland • Feb 22, 2026
Carpet StoreCarpet InstallerFlooring ContractorFlooring StoreWood Floor Installation Service
Family owned and operated, Carpet Land is the premiere flooring company of Lincoln and the largest floor-covering outlet in Nebraska. Searching for the ideal flooring for your home can be a daunting task, but with Carpet Land’s no charge estimate and guaranteed 48 hour installation, you can rest assured that your home will have the most fitting carpet or hardwood flooring in no time. Along with the largest in-stock carpet inventory, Carpet Land also carries substantial amounts of hardwood flooring, stone flooring, laminate flooring, tile flooring, area rugs, and much more. Along with free estimates, you will have your flooring installed expertly with the serenity that it will be done right the first time.
Location
Certified by Carpetland • Feb 22, 2026
Hours
Certified by Carpetland • Feb 22, 2026
Reviews
3.9
158 reviews
5 stars
98
4 stars
13
3 stars
6
2 stars
8
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with many customers reporting poor experiences, including being ignored in-store and unresponsive follow-ups.
Product Quality
While some customers praised the quality of flooring products, there were numerous complaints about installation issues and product failures, particularly with luxury vinyl plank flooring.
Installation Issues
Several reviews highlighted problems with installation, including visible seams, poor workmanship, and inadequate cleanup, leading to customer dissatisfaction.
Staff Knowledge
Some customers appreciated the helpfulness and knowledge of specific staff members, while others felt that overall staff engagement and product knowledge were lacking.
Billing Practices
Multiple reviews pointed to issues with billing practices, including unexpected charges and poor communication regarding costs, leading to frustration among customers.
- BHBruce Hiatt6 days ago5.0Purchased our VPN flooring there, which we had installed in our living room and hallway. Decent price.
- JRJoe RorebeckFeb 12, 20265.0Decent prices there installers were fast and friendly and did a great job.
- BRBrent RobinsonJan 5, 20265.0Carpet Land has a huge selection of carpet. Their people are very friendly. Our college son was able to get free carpet remnants for his Room at University Of Nebraska. I highly recommend people to support this local Lincoln Business.
- DSDiane SamsDec 10, 20252.0We like the product we received, however when we had a problem with the install it took over 2 months to get someone address the problem. Finally Dallas can to our home and agreed with our concern. At that time, Dallas told me what could be done to make it better, but wanted to wait until our contractor was finish with the other trim. Oue bathroom is now completed, I have called many times to tell Dallas the bathroom was done. Each time he was not available so I left voicemails telling him we were ready. He has never returned my calls. After 2 months, I feel he is ignoring me. My advice to anyone purchasing their product, do not pay the full amount until you are completely satisfied with the job. I never thought they would treat their customers like this.
- JLjon lawrenceDec 4, 20251.0Carpet Land is second to none when it comes to selection and Shop-ability. However. If you are a company trying to improve your own customer service skills. I would suggest that you secret shop Carpet Land and do the polar opposite of everything they do customer service wise. And you will succeed! It is literally comically bad!!
Brand Certified Facts from Carpetland
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Certified February 22, 2026Yext Knowledge Graph
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