To learn about Mad City Windows and its history, you need to start back in 1998 when our family-owned company first opened its doors and changed the face of home remodeling in Wisconsin and Illinois.
Many customers praised the professionalism and courteousness of the installation teams, highlighting their attention to detail and thoroughness.
Quality of Work
Overall, customers expressed high satisfaction with the quality of installations, noting that the finished products exceeded their expectations.
Sales Experience
Some customers reported negative experiences with high-pressure sales tactics, leading to discomfort and dissatisfaction with the initial consultation process.
Communication
Several reviews mentioned effective communication from both sales representatives and installers, contributing to a positive customer experience.
Cleanliness
Customers appreciated that installers left their work areas clean and tidy after completing their jobs.
SS
Shelley Snyder
2 days ago
5.0
We had all of our main floor and 2 basement windows replaced. They took out our existing old and rotten windows and completely replaced them. I cannot say enough good about this company. From Tanner who came out to give us our estimate and explain the product to the guy who came out to measure to Zach and Derek who did the install. They were all so great to work with. Zach and Derek put in a long day yesterday and were able to get them all in in 1 day. They were very professional and did a fantastic job. Zach even fixed a problem with the frame in our basement window that another company should have taken care of. We highly recommend you guys and I will definitely be contacting you for other projects in the future.
BC
Bry Cook
Nov 14, 2025
1.0
I've been wanting to replace my windows for quite some time now as they are old and unusable. I ran into these guys at a craft show (should've been my first red flag) and figured I'd at least get the quote. The salesman arrives to my house the next week and was there for THREE hours! I was kinda sold on the sales pitch but at the end of the day, I am not just going to jump into a FIFTEEN year payment plan. I wanted to review my finances and see if it would even work for me. The quote started at $38k. After saying I wasn't signing anything multiple times, he got the quote down to $29k. Again, said I am not signing anything today. Wanted a $100 deposit and I had 3 days to change my mind and they would refund me. I say no again and the salesman laughs at me, his whole demeanor changed. If you want to laugh at my decision to think about a $38k cost then you've lost my potential business.
GW
Glenn Williams
Nov 9, 2025
5.0
Had 10 windows replaced. Zach and his assistant arrived on time which was appreciated. They were extremely professional and courteous and Zach explained what the procedure would entail thoroughly. The work was then done quickly and smoothly. The appearance of my house is highly improved. Zach is a true credit to his profession. He deserves more than 5 stars.
CS
cheryl sliger
Nov 6, 2025
5.0
It was done professionally, Oscar showed me what he was doing, and explained the dos and don’ts for the shower looks really good and he even cleaned up the mess from dust, Oscar made sure everything he could cover was covered. Ganon and Zach did replacement of 4 windows It was done professionally and. Ganon walked me through the ways to open the windows and all they could do, Zach cleaned everything really good after they finished. All of the guys were very friendly and I would recommend them.
SC
Susan Cody
Nov 6, 2025
5.0
Work was done with litle disruption of my life. My carpets, stairs, and bathroom fictures were protected from damage during the entire process. And everything was cleaned up when the job was done! I had absolutely nothing to clean up. This is not always the case, so I truely appreciated it.
Jesse and Ivan, the other installer we polite, friendly let me know what was goint on at each stage of the process.
Frequently Asked Questions About Mad City Windows & Baths of Omaha
What is the history of Mad City Windows & Baths of Omaha?
Mad City Windows & Baths of Omaha is a family-owned company that started in 1998, transforming home remodeling in Wisconsin and Illinois before expanding to Omaha.
Where is Mad City Windows & Baths of Omaha located?
The business is located at 8817 S 117th St, Suite 100, La Vista, NE 68128, USA.
What are the business hours of Mad City Windows & Baths of Omaha?
The store is open Monday to Saturday from 8:00 AM to 9:00 PM, and Sunday from 10:00 AM to 9:00 PM.
What home remodeling services does Mad City Windows & Baths of Omaha offer?
They offer remodeling contractor services including bathroom remodeling, bathtub refinishing, double pane window installation, door installation, kitchen planning & installation, and window installation.
Does Mad City Windows & Baths of Omaha provide on-site services?
Yes, they have on-site services available for their customers.
How can customers contact Mad City Windows & Baths of Omaha?
You can contact them by phone at +1 402-513-0033 or visit their website at https://madcitywindows.com/omaha/.
Are there nearby places customers can visit related to home improvement?
Yes, nearby places include Fred's Heating and Air (HVAC services), Guardian Window Well Covers (home improvement store), and ProSource of Omaha (home improvement and hardware store), which complement home remodeling needs.
Can customers find professional cleaning services near Mad City Windows & Baths of Omaha?
Yes, Modern Pressure Washing offers home cleaning and improvement services nearby, which customers might use before or after remodeling projects.
Are there automotive services near Mad City Windows & Baths of Omaha for customer convenience?
Nearby automotive services include Accurate Detailing LLC for auto detailing, Paintless Pros for auto body repairs, and Weller Truck Parts for automotive parts and accessories.
What social media platforms can I follow Mad City Windows & Baths of Omaha on?
You can follow them on Facebook, Instagram (@Madcitybathsandwindows), Twitter (@madcitywindows), LinkedIn, Pinterest, and YouTube for updates and inspiration.