Laney's Inc.

Reviews

• MM

  Melodee

  1 day ago
  4.0
  Im not impressed with Anna the robot talking to me when no human is available. Can't really communicate with them so why try. I was at least expecting someone to call and give me an approximate time. After calling twice and waiting until 2am I gave up and went to sleep... cold. I had a couple of heat sources that were inadequate. I woke up at 7:45 am and called again. Was told when someone was available they'd be sent out. My temp in house was 59 degrees but did get down to about 54 before heat sources were turned on. Anna told me because I had a gas furnace with no pilot light and because I had heating water pipes in danger of freezing that my case was considered an "emergency.BUT she also said if no one calls tonight I'd be contacted in the morning first thing. That response gave me a confused understanding of what she meant by an "emergency". I'm not sure any one tried to even call me first thing. Someone finally showed up about 2 or 2:30 pm. He was kind, he explained things well. He was very accommodating as I have trouble going up and down my stairs. I went down once to get an idea of what he was saying. He took pictures to show me what needed to be done. Please thank him for his kindness. It took all night for my house to warm up to stay comfortable. It just seems like the communication could improve. Thank goodness my pipes were OK. It hit -9* that night.
• MC

  McKayle Carter

  5 days ago
  5.0
  As first time homeowners, when we discovered a few plumbing related issues in our home within the first 24 hours of moving in, we were understandably stressed and unsure who to call. We called Laney's on a whim, and are so glad we did. Our plumber, Turner, was incredible. He was friendly, took time to explain everything, and even looked at an additional issue we were concerned about. We will most definitely be using Laney's again in the future for other concerns in our home, and will be requesting Turner specifically if any additional plumbing issues come up!
• DT

  Dan Toy

  Feb 17, 2026
  5.0
  had a rental w a toilet leak and came through basement ceiling. Called Laney’s and they came out in a Sunday and fixed that and looked at another issue and came back the next day and replaced a garbage disposal and a few other things. Ryan was great and kept me informed along the way Well run and professional business
• IS

  Ione Stewart

  Feb 16, 2026
  5.0
  Laney's is the company I contact for plumbing, heating and electrical services. One can always count on their reliable, quality service. This appointment was to service my tankless water heater. The technician, Ryan, was professional and knowledgeable. He made sure all my questions were asked and no additional service was needed. Thank you, Laney's.
• BS

  Barry Stall

  Feb 5, 2026
  5.0
  Sent someone to possibly install new bathroom exhaust fan or see what’s causing the issue with air not pushing outside very strong. The person that came in was very nice but wasn’t able to determine if there was an issue with the duct or what is causing the issue. I spent $140 for to find out I’ll need to spend more to have a different person come out. It’s very frustrating. It would be nice from someone at Laneys to have an hvac person come out and check the ducts. Update 02/10- the company followed with me and was able to come up with a resolution. It was very professional and appreciated

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