Todd Brothers Plumbing

Reviews

• SH

  Shaun Howe

  1 day ago
  5.0
  Jerry from Todd brothers plumbing was terrific. He was able to assess and fix all of our piping issues, and answered all our questions. He was diligent and professional!
• PK

  Paul Kendall

  Apr 23, 2026
  5.0
  Todd Brother's Plumbing tech Jerry did an excellent job installing a hot water recirculating pump (to keep hot water on the far side of the house) for us. Very curious, explained everything, and even taught me things about my existing water heater. I highly recommend them!
• LG

  Lisa Grigsby

  Apr 16, 2026
  5.0
  Small cabin in Millers Creek. Deep freeze in January blew every PVC line, faucets, shower valve, everything. Todd Brothers sent Mason to evaluate and build a fix-it-list and estimate. Response time was great. We scheduled the work and Mason and his colleague came up and did the work. From the supply line forward, they re-plumbed everything; A to Z and it required some expert creative plumbing in this very old place. Mason’s skills are second to none - his colleagues as well. Professional, personable, and excellent work. I will not go to anyone else for plumbing - these guys are simply the best at unvarnished fair prices and fees. Mason, individually, is an ambassador for the trade and Todd Brothers.
• AH

  April Higgins

  Apr 9, 2026
  1.0
  Extremely disappointing service! Customer service rep that answered calls had an attitude and made comments and asked rude questions instead of being concerned with my plumbing issue. Was given a different number for contact when it came to where services were being rendered which was at a rental property so the number on file wouldn’t apply. They repeatedly called the wrong number, leaving messages that would not be received until later in the evening after hours. Day of appointment service was rendered, but the water was cut off at the main and then was not cut back on nor was there were even checked to make sure that everything was in order and issues had been fixed. When in fact, they made a minor leaking sink problem, a major leaking sink problem after the fact and luckily, we had the tool to cut the water back on at the main. Tried to get back in contact for a day with no success and then they showed back up on the third day unannounced again because they called the wrong contact number making my renter late for work because she didn’t know they were coming. And lastly, being charged $440 to repair a small bathroom sink when two years back for about the same price they fixed a leaking pipe in my driveway. Never will I use them again! Very unprofessional in every way shape and form!!! DO NOT RECOMMEND
• SS

  Sean E (Klassic SubZero)

  Apr 7, 2026
  5.0
  This past Saturday 4/4/26, I bought a new dishwasher from Lowes in Galax VA. The store employee told me that they would install it free of charge & take the old one away. Long story short, Lowes lied when they delivered it on the 6th, just left it in my kitchen & told me they weren't gonna install it. I was searching drastically on 4/6/26 for a reliable & competent company & I came across Todd Brothers. The lady Emily who answered the phone was very nice & willing to help. She talked to the associates informing them of the situation & the technicians said they would come out the next day. Today 4/7/26, Mason & Tony arrived to assess the situation & qoute me for the work. They were very friendly, insightful & informative. Not only that, the price they qouted me was very fair & reasonable. They were efficient time wise while preforming the work but they also made sure they checked everything in the installation as well as making sure the dishwasher was functioning as it was supposed to & there were no leaks etc. I'm very happy with the work that was performed as well as very appreciative how attentive they were to the situation & how quickly they came out to assist me. I will definitely be using them again for future projects.

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