Experience Window World's unrivaled ENERGY STAR replacement windows, doors, vinyl siding, and more. Contact us to schedule your free in-home or virtual quote today!
Customers consistently praised the professionalism and efficiency of the installation crews, noting timely arrivals, thorough clean-up, and high-quality workmanship.
Customer Service
Many reviews highlighted exceptional customer service, with friendly and knowledgeable staff throughout the sales and installation processes.
Product Satisfaction
Customers expressed high satisfaction with the quality of windows and doors, often mentioning the positive impact on their homes' appearance and energy efficiency.
Pricing
The business was noted for competitive pricing, often coming in under customer expectations, which contributed to overall positive experiences.
Warranty and Follow-up
The lifetime warranty and responsive follow-up service were frequently mentioned as significant advantages, reinforcing customer trust and satisfaction.
MG
M. Goodwin
4 days ago
5.0
Good experience with everyone on the window world team. I have no complaints with the work that was done.
LB
Lew Blevins
6 days ago
5.0
The crew showed up on time and was very thorough and professional. Did my instalation in a timely manner and left my property exceptionally clean.
PR
Patsy Russell
Nov 13, 2025
5.0
Very professional and did the installation in one day.
RS
Ray Sasser
Nov 5, 2025
5.0
I had window world to install windows and doors to my home and the staff was excellent and installer's. It was very professional. I appreciate them and I would recommend others to them. Thank you
LM
Lisa Meyer
Nov 3, 2025
5.0
The Window World team did fantastic work installing my new roof. The crew was efficient, courteous, and respectful of my property. They cleaned up after they finished and hauled away all the debris. My roof is beautiful! Thank you!
Frequently Asked Questions About Window World of Eastern Carolina
What types of payment methods and financing do you offer?
We offer a variety of payment methods and financing options (subject to approved credit) depending on promotional period. Please contact us for more information regarding available options.
Will the replacement windows be installed from the inside or outside?
The majority of our replacement windows are installed from the outside. In some situations it may be necessary to install from the inside. On the day of installation, your installation expert will assess your unique situation and explain the process that will best suit your home.
Do you install replacement windows year-round? If so, will I lose a lot of heat/cooling at the time of installation?
Window World installs replacement windows year-round. An average installation will take only one day. Our crews install one window at a time and are trained to do what they can to minimize heating/cooling loss. The energy savings from your new windows will recover any incremental energy costs incurred during their installation many times over during their lifetime.
How can I prepare my house for my replacement windows?
Please take down curtains, blinds, or any other window treatments. Security sensors should also be removed and turned off by your security company. Please provide our installation expert with a clear path to the window(s) being replaced by moving anything that may be in the way. It is also advisable to remove all wall decorations from the walls close to the windows as they may fall during removal or installation.
How long will it take to get my replacement windows? How much time should I allow for the installation?
Since every window ordered is custom-built to fit your home and design choices, manufacturing times vary. Once delivered, the type of window being installed and the type being removed help determine the amount of time needed to complete the job. On average, each window takes about 30 minutes. Trim work and cleanup will require additional time to complete. An average job will take a single day.
What type of warranty is available for my windows?
All windows and patio doors we sell come with a manufacturer’s lifetime limited warranty and a repair labor guarantee, good for as long as you own your home! Contact us or see our warranties page for more details.
What happens to my old windows?
After installing your new replacement windows we remove all old windows from your property and dispose of them properly. If you wish to keep your old windows or storm windows, please notify the installation crew as soon as it arrives for your installation.
What do I do if there is a problem with the windows?
Most of the issues encountered by our customers are easily corrected and don't necessarily mean that there is a problem with your window. You are always welcome to contact us for help.
What payment methods and financing options does Window World of Eastern Carolina offer?
They accept cash, check, and offer financing options subject to approved credit and promotional periods. Contact them for current options.
Are replacement windows installed from the inside or outside?
Most replacement windows are installed from the outside, but in some cases installation may be from the inside as determined by the installation expert.
Does Window World of Eastern Carolina install windows year-round and how is heating/cooling loss minimized during installation?
Yes, installation is done year-round. Crews install one window at a time and take care to minimize heating or cooling loss during installation.
How should I prepare my home for window installation?
Remove curtains, blinds, window treatments, and wall decorations near windows. Security sensors should be disabled by your security company. Provide a clear path to windows being replaced.
How long does the window installation process usually take?
Each custom-built window typically takes about 30 minutes to install, with trim and cleanup requiring extra time. An average job completes in one day.
What warranty coverage comes with the windows and patio doors?
All windows and patio doors come with a manufacturer's lifetime limited warranty and a repair labor guarantee for as long as you own your home.
What happens to my old windows after installation?
Old windows are removed and disposed of properly unless you request to keep them by notifying the installation crew on installation day.
Who can I contact if I experience problems with my new windows?
You can contact Window World of Eastern Carolina for assistance, as most issues are easily corrected and don't necessarily indicate a window defect.
What nearby food options are available around Window World of Eastern Carolina?
Nearby food options include Subway for sandwiches, Tropical Smoothie Cafe for smoothies and cafe fare, and Famiglia for Italian and pizza dining, perfect for a meal before or after your appointment.
Are there convenient shipping or courier services near Window World of Eastern Carolina?
Yes, The UPS Store and UPS Access Point location nearby offer courier, delivery, and shipping services you can utilize when visiting the area.
What nearby services are available for additional home improvement or real estate needs?
Nearby, IC Granite Countertops offers building supply and countertop installation, while multiple real estate agencies like Meredith Ross NC Realty and Hildreth Realty Group provide real estate support.