Camel City Restoration

4.9
240 reviews
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Business Details

2495 Armstrong Dr, Winston-Salem, NC
27103, United States
(336) 331-5265
https://camelcityrestoration.com/
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About

Water Damage RestorationFire & Water Damage RestorationKitchen RemodelerRemodeling ContractorGeneral Contractor
At Camel City Restoration, we specialize in turnkey disaster restoration services that bring peace of mind when life takes an unexpected turn. From the first emergency call to the final walkthrough, our team handles every step with professionalism, care, and craftsmanship. Our services include: ✅ Water damage mitigation & structural drying ✅ Fire & smoke damage cleanup and restoration ✅ Mold remediation & odor control ✅ Full-service reconstruction and remodeling We know that restoring a property isn’t just about repairing structures—it’s about helping families and homeowners regain comfort, safety, and normalcy. That’s why we combine industry-leading expertise with a compassionate approach, keeping you informed and supported throughout the process. Whether you’re dealing with a sudden water loss, fire damage, or need complete reconstruction, Camel City Restoration is your trusted partner in getting life back to normal.

Location

Camel City Restoration
2495 Armstrong Dr, Winston-Salem, NC
27103, United States

Hours

Reviews

4.9
240 reviews
5 stars
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What are people saying?

AI-generated from recent customer reviews

Professionalism

Customers consistently praised the professionalism and expertise of the Camel City Restoration team, highlighting their courteous and knowledgeable staff.

Communication

Many reviews emphasized excellent communication throughout the restoration process, with staff keeping customers informed and addressing their concerns.

Quality of Work

The quality of work performed by Camel City Restoration received high marks, with numerous customers expressing satisfaction with the results of their restoration projects.

Responsiveness

Customers noted the quick response times of the team, especially in emergency situations, which contributed to effective damage management.

Customer Service

The overall customer service experience was frequently described as outstanding, with staff going above and beyond to ensure client satisfaction.
  • SW
    Summer Walker
    3 days ago
    5.0
    Great service!
  • PM
    Patrick Martino
    Jan 16, 2026
    5.0
    Preston and Bryon were absolutely outstanding, I was blown away by the quality of Camel City Restoration. I didn’t have a major emergency, just a small project, but they tackled it so well. In two days they completely rebuilt a cabinet for my kitchen under my sink which had some water damage and even repaired a previously cracked door. Very reasonably priced. They have great connections with plumbing as well and were so efficient. I would (and will) hire them back in a heartbeat. Shane and office staff were all amazing too.
  • DW
    Denise Williard
    Jan 14, 2026
    5.0
    The best crew! The project manager and other team members were beyond kind, professional, attentive to detail, and CLEAN. Each team member cleaned and vacuumed and kept the “mess” contained so we could continue living in our home comfortably.
  • JF
    James F
    Jan 12, 2026
    5.0
    They did excellent work and a timely manner. Very good work
  • WS
    William Sweet
    Dec 22, 2025
    5.0
    A few months ago, my wife and I had a really bad day. We woke up to find a water line in our downstairs bathroom busted and decided to install a pool all throughout our first floor. Camel City had good reviews online so we called them up. They came out and cleaned up the water, set up fans and dehumidifiers, sprayed to prevent mold. Then they worked with us and our home owners insurance to get everything repaired. This isn't something people have to deal with regularly. We had no idea what we needed to do. Shane, Angel, Chris, Bryan; they were great. kept us informed of what was going on, what was next, and what to expect. They also helped us navigate our home insurance (who tried to say we should just replace the carpet padding, reuse the carpet which was destroyed; and then argued everything... we are switching insurers once the claim is finished). We ended up making a few changes from what was originally there which ended up looking AMAZING! Do i wish 1500 gallons of water in anyone's living room? No. definitely not. But stuff like that happens and I'm glad the folks at Camel City were able to help us out as well as they did.
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