Gutter 2004 installed
Gutter started popping undone 2x 2023, then 4x in 2024 when winds were present. Top gutter flapping off, hangers came undone.
Called 3/14 Jenny said, Will talk to the team to schedule an appt. Emailed several times after that day to get a date set up. Jenny said "Death in family" back up scheduled time for customers. Said may take 2 weeks before anyone could come. Asked to schedule between 4/1-4/13. Jenny advised Lisa ( owner) indicated 4/12 with no time slot, but could be in the afternoon period. *Fee for service call 250.00!!. $
Warranty only covers if gutters get clogged*.
Jenny called with an opening earlier than 4/12. :) Brandon/Antonio came and looked over gutter. Brandon asked if the gutter had been taken down? Seeing a few new screws in place. (not their screws. Note: My gutter had never been taken down. The 3 feet of fascia had rotted where the gutter was and my family pulled back the gutter a few inches to replace the rotted fascia. This was done about 4 years ago, no problems at that time with the gutters flapping or popping out of place.
I didn't see all of the work completed by Brandon/Antonio. So I emailed to validate if any hangers were broke or just added screws as he had mentioned before exiting the property.
Per Jenny
I just spoke with Brandon and he stated the hangers were not broken they were loose due to previously being taking down. So, he replaced/tightened the screws and popped the hood back in place .
Not sure about what Jenny reiterated from Brandon evaluation since there has never been any issues with the exception of last year till now. 🤔
Setting the record straight!!
CK
Carolyn Kimball
Aug 22, 2022
5.0
Installed new gutters on my home. Professional and knowledgeable crew. I would highly recommend them.
DS
dermot solan
Jun 19, 2017
5.0
Bassett's workers just finished installing new K guard gutters and I couldn't be more pleased with the crew and their work. They were early, efficient, and extremely polite and knowledgeable. I have heard good things about the product so my only concern was the installation...I am more than satisfied and would recommend this Company without reservation.
HD
Harretta Duncan
Aug 27, 2014
2.0
Bassett installed my vinyl siding, gutters, and vinyl shutters in 2006. My front vinyl shutters have faded. I called periodically throughout 2013. Still calling in 2014 until July/August. I only wanted Bassett to supply with the color and paint which I was willing to pay for and have painted myself. I got the run around about them not being able to reach their manufacturing. They also insisted that I call the manufacturer which I would not (I am NOT the manufacturer customer, Bassett is). Bassett was paid in full and now they don't care to assist me. I will NEVER DO BUSINESS WITH THEM AGAIN.
Frequently Asked Questions About Bassett Gutters and More Inc
What services does Bassett Gutters and More Inc offer?
Bassett Gutters and More Inc provides gutter, roofing, siding, and window services.
Where is Bassett Gutters and More Inc located?
It is located at 12640 Old US Highway 52, Winston-Salem, NC 27107, USA.
What are the business hours of Bassett Gutters and More Inc?
They are open Monday through Friday from 8:00 AM to 5:00 PM, and closed on weekends.
Which payment methods does Bassett Gutters and More Inc accept?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Bassett Gutters and More Inc represent any specific brand?
Yes, they represent the K-Guard brand.
How can I contact Bassett Gutters and More Inc?
You can call them at +1 336-788-3182 or email jenny@bassettguttersandmore.com.
What language is primarily spoken at Bassett Gutters and More Inc?
English is the primary language spoken.
What are some nearby medical facilities close to Bassett Gutters and More Inc?
Nearby medical facilities include Sovah Surgical Specialists, Spectrum Medical, Sovah Residency Clinic, and doctors like Garrett Beatty, DO and Miguel Aguinaga, MD.
Where can I dine near Bassett Gutters and More Inc after a service appointment?
You can visit nearby restaurants such as Cotton at Riverside Mill, Golden Leaf Bistro, and Me's Burgers & Brews for a meal.
Are there any recreational or relaxation spots near Bassett Gutters and More Inc?
Yes, nearby spots include Elemental Arts spa and gym, Amburn and Co Salon and Spa, and Main Street Plaza, a public park and plaza.