O'Brien Service Company

Reviews

• WF

  William Futch

  3 days ago
  5.0
  Great experience from start to finish. Matt was excellent and very knowledgeable. The whole O’Brien team was honest and easy to work with. Matt clearly explained what we did and didn’t need for our setup, which we really appreciated. The whole team was professional, communication was great, and the work was done efficiently. Go with these guys if you need a repair or a new system. Highly recommend!
• SD

  Sondra DeVincenzo

  4 days ago
  5.0
  The guys were super professional, arrived on time, kept everything super clean the whole time they were working, and kept smiles on their faces as they overcame the obstacles that they faced while replacing my three head mini split with new units. They thoroughly tested everything before they called me down to show me how all the new units and remotes worked. They patiently helped me get the app up and running on my phone. Gauge and his crew did a fabulous job.
• JE

  Jim Evans

  Apr 5, 2026
  5.0
  We recently replaced our home’s original heat pump with a new variable speed Daikin unit, and we’re very pleased with the outcome. Our Design Specialist, Kris, did a superb job explaining the process, providing various options, and answering all questions. The process was well-organized, professional, and all work was performed as scheduled in a single day. Our installation team, Gauge and Josef, were very clear and communicative, and did a wonderful job. We look forward to years of dependable service and highly recommend O’Brien Service Company.
• AN

  Amanda Nelson

  Apr 2, 2026
  5.0
  I called on a Friday morning, and immediately was connected with a wonderful phone attendant who set me up with an appointment within hours. Jordan did an amazing job cleaning my dryer vents! He was prompt, professional, and clearly knew exactly what he was doing. He even made sure to remove his shoes EVERY time he came inside without me even telling him to do so (10/10 for that because I am OCD about shoes lol ) From start to finish, Jordan made the whole process stress-free. He took the time to explain everything and made sure the job was done thoroughly. It’s such a relief knowing my vents are clean and safe now. I would highly recommend Jordan and O’Brien to anyone needing service to their home.
• AW

  Andrew Weaver

  Mar 21, 2026
  5.0
  Had an older package unit with ducts in the crawlspace and needed to change to a split unit with air handler and ducts in the attic. The design and installation went very well with the installation team of Gauge and Zack. Rain and a wet crawlspace prevented removal of the old system (rescheduled for safety), but every aspect of the process was done in a very professional manner and the system works far better than the previous design. The installation of the air handler and ducting in the attic is very logical and the workmanship has been top notch. I found all the O’Brien employees to be very professional, conscientious, punctual, and considerate of the impact the project had on me. Removal of all the old installation (8 yrs old) revealed that the previous installers had compromised the air flow and system efficiency dramatically. The new system works like charm and maintains a comfortable temperature in all areas of the house. I have no reservations in recommending them for any project of this size and complexity.

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