Southeastern Heating Air Conditioning & Electrical

Reviews

• RM

  Rose M

  Feb 3, 2026
  5.0
  I had great service. Out of heat during the coldest days of the year came out and fixed it right away reasonable pricing.!!!
• BS

  Brian Stokes

  Nov 26, 2025
  5.0
  I have been a customer for over 20 years and the Southeastern team is the best hands down. This is a company that stands by their work and the products they provide. Recently an issues was discovered on my unit that was replaced recently. The team diagnosed the issue which was a manufacturer defect, ensured I had temporary heat and then replaced the defective part and got me up and running again. No hassles, no negotiating, they stand by their products and workmanship is top notch! Thank you!
• TR

  Travis Ray

  May 21, 2022
  3.0
  The Good: They're 24/7. I called them at 10:14 PM, someone was at my house by 10:45 PM. The technician (Scott) was wonderful. Not only did he take care of the issue (which was simply a capacitor), but he also took some time to educate me on how the system functions. I'm a software engineer, so I'm just curious and nosey by definition. Also, I expected outrageous costs for an emergency visit, but the price was really fair. It was actually cheaper than my normal HVAC company who charge quite a bit more on the weekends. Actually, this emergency visit (just the visit, not the parts) was only $30 more than a WEEKDAY visit from my usual company. Unreal. The Bad: Capacitors are not expensive. If you look around the web, they're usually no more than $25-40 bucks (the one for my unit would have been about $17). Believe me, if I'd had the option to buy my own (no where was open at the time I needed it, and I had already diagnosed it was the capacitor before the tech had arrived), I would have done that in a heart beat. They charged me $170 for one. That is *insane* markup. I understand they have to make money, but I'd already had the unit disassembled, and the bad capacitor free. It took the technician 2 minutes to swap it, and place it back in it's harness. If it wasn't for my house being 80+ degrees and my dogs becoming panting machines, I would have just held out, paid for one in the morning, and been done with it. $170 for a $30 (on average) part... well, it's a rip-off. No other way to say it. Overall, the price doesn't matter. They made sure my dogs slept comfortably, and that's worth it to me. However, I will be buying a few capacitors just to keep on-hand should this happen again. It's a super easy process, and only takes a few minutes. So, knowing what I know now, would I use them again? Well, that's hard to say. They're obviously very good at what they do, and you really can't beat 24/7 service. As stated, my technician was fantastic. But, if the markup on a capacitor is already that bad, it scares me to think of what the markup on more expensive parts would be. I guess it would depend on the situation. Night time, nowhere open, and the middle of a North Carolina summer? Yup. I'm calling them. During the week, regular business hours with companies who charge more down-to-earth rates for parts? I'd probably go with someone else.
• GB

  Geoffrey Belk

  Sep 20, 2018
  5.0
  These folks really take care of us. The office staff is top notch in my book. I recommend then to all of my friends
• BP

  Big B Potter

  Jun 4, 2018
  5.0
  Very professional ! Would recommend their services to anyone .