SKC Electrical Service Inc.

Reviews

• SG

  Susan Goodlow

  Oct 30, 2025
  1.0
  We had our AC replaced earlier this year, and SKC Electrical Service, Inc. was the contracted electrician on the job. About six months later, we lost power for an entire day. Duke Energy came out that evening and told us that a piece inside our electrical box had been broken, and that it was likely caused by whoever last worked inside it. We contacted SKC to ask if they could fix what had been broken. They didn’t take responsibility for the issue but told my husband they would get the part and mentioned a rough price (around $250 plus the service call fee). He wasn’t given anything in writing or asked to confirm the cost before they started the work since most good companies provide an actual cost before starting the work. They came out, fixed the problem, and left and didn't mention the cost, bill or anything. A few days later, we were sent a bill for $583, more than double what had been expected. I’ve never worked with a company that didn’t clearly provide or confirm a quote before doing the work. When I emailed the owner, he said no quote was given and claimed he was being generous by only billing us for one technician, even though two electricians worked on our panel for “three hours.” There is no way they were on-site for that long, and most reputable companies don’t charge based on the number of employees, they charge by the hour or per job. Why would I pay more than $583 This was disappointing. We expected accountability, transparency, and professionalism — and unfortunately, we experienced the opposite. My advice to anyone looking for a good electrician, to look elsewhere because there are so many companies you can actually trust to do the right thing. This was the response I received from ChatGPT about the cost I was charged for the work: In Wilmington, NC, the typical cost to replace a neutral bar in a residential electrical panel generally falls in the range of: 💲 $150 – $350 This estimate includes: The neutral bar part itself (usually $10–$30) Labor, usually 1–2 hours at $75–$125/hour depending on the electrician Service call fee (if applicable), often $75–$125 If you were charged $583, that would typically reflect either: Significantly more labor hours billed than were actually needed Additional work that wasn’t clearly itemized Overhead or markup not disclosed upfront
• SF

  Sandor Fein

  Jul 9, 2025
  5.0
  After suffering through Hurricane Florence, in 2019 I had SKC install my Generac Guardian 22 whole home generator. I've always found Shane's team to be professional and, most importantly, prompt in response to my needs. Unlike other Generac service providers I've read about, I am confident that I can rely upon SKC to be there for me during the next hurricane.
• AS

  Anthony Schirillo

  Sep 7, 2024
  5.0
  On Sept. 5, 2024 my AC went out. I had an AC tech come to fix it. He identified the issue was the connection to the Generator. That evening I called SKC Electric who installed and services my Generac home generator. The next day their technician showed up. He identified and corrected the issue professionally and efficiently. All of my interactions with SKc, from the generator installation through their service/ maintenance of the generator has been very easy to work with, they fully explain everything and are a pleasure to work with. In my experience with them they are always responsive, timely and professional. I highly recommend SKC Electric.
• TL

  Tyler Lucas

  Sep 13, 2021
  1.0
  Highly unprofessional customer service, also young technician driving people off the road
• LF

  Lauren Foster

  Jun 4, 2021
  1.0
  2 company vans were following each other on hwy 17 in Leland and driving VERY dangerously. Got on my bumper so close, so I moved over, and they continued to swerve from lane to lane and tailgate others. Not only is this unprofessional, but it’s very dangerous. I witnessed multiple almost-accidents. Not sure why they are in such a hurry to injure or kill others. Please do not allow these people to continue driving company vans if this is how they’re going to drive!

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