SKC Electrical Service Inc.

Reviews

• KC

  Kathryn Cando

  3 days ago
  5.0
  SKC installed our generator and we are very happy with it. It automatically tests itself on a weekly schedule, and the company provided the first annual maintenance at no extra charge. When two separate power outages occurred during the past year, the generator functioned reliably and efficiently. We consider the cost a worthwhile investment.
• SG

  Susan Goodlow

  Oct 30, 2025
  1.0
  We had our AC replaced earlier this year, and SKC Electrical Service, Inc. was the contracted electrician on the job. About six months later, we lost power for an entire day. Duke Energy came out that evening and told us that a piece inside our electrical box had been broken, and that it was likely caused by whoever last worked inside it. We contacted SKC to ask if they could fix what had been broken. They didn’t take responsibility for the issue but told my husband they would get the part and mentioned a rough price (around $250 plus the service call fee). He wasn’t given anything in writing or asked to confirm the cost before they started the work since most good companies provide an actual cost before starting the work. They came out, fixed the problem, and left and didn't mention the cost, bill or anything. A few days later, we were sent a bill for $583, more than double what had been expected. I’ve never worked with a company that didn’t clearly provide or confirm a quote before doing the work. When I emailed the owner, he said no quote was given and claimed he was being generous by only billing us for one technician, even though two electricians worked on our panel for “three hours.” There is no way they were on-site for that long, and most reputable companies don’t charge based on the number of employees, they charge by the hour or per job. Why would I pay more than $583 This was disappointing. We expected accountability, transparency, and professionalism — and unfortunately, we experienced the opposite. My advice to anyone looking for a good electrician, to look elsewhere because there are so many companies you can actually trust to do the right thing. This was the response I received from ChatGPT about the cost I was charged for the work: In Wilmington, NC, the typical cost to replace a neutral bar in a residential electrical panel generally falls in the range of: 💲 $150 – $350 This estimate includes: The neutral bar part itself (usually $10–$30) Labor, usually 1–2 hours at $75–$125/hour depending on the electrician Service call fee (if applicable), often $75–$125 If you were charged $583, that would typically reflect either: Significantly more labor hours billed than were actually needed Additional work that wasn’t clearly itemized Overhead or markup not disclosed upfront
• JK

  Jackson Kinsey

  Jun 27, 2024
  1.0
  Crazy how many reviews are about how poorly these guys drive. Somebody should teach them how to use a turn signal
• EN

  Emily Nielsen

  May 14, 2021
  1.0
  I was driving down Market street and one the SKC electrical green vans was tailgating me and almost ran me off the road. The guy driving the van floored it to the next lane, just to pull up next to my car to give me a dirty look because I wasn’t going fast enough for him (I was going the speed limit) and almost ran me off the road. He then proceeded to tailgate the next car who was in front of him. Very unprofessional and dangerous.

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