Brand Certified
Roto-Rooter Plumbing & Drain Service
4.9(852 reviews)
Certified by Roto-Rooter Plumbing & Drain Service • Mar 01, 2026
Business Details
2708 Exchange Dr, Wilmington, NC
28405, United States
Certified by Roto-Rooter Plumbing & Drain Service • Mar 01, 2026
(910) 408-4333
Certified by Roto-Rooter Plumbing & Drain Service • Mar 01, 2026
https://www.rotorooter.com/wilmingtonnc/
Certified by Roto-Rooter Plumbing & Drain Service • Mar 01, 2026
About
Certified by Roto-Rooter Plumbing & Drain Service • Mar 01, 2026
PlumberEmergency PlumbersLeak Detection ServiceSewer & Drain CleaningWater PurifiersWater Heater Service
Need a plumber? We do that! Call Roto-Rooter Plumbing & Drain Service in Wilmington, NC when you need plumbing repair or drain cleaning services. We have been Wilmington's local plumber since 1935. In 2016, the Eckberg family purchased the Wilmington, NC franchise and still operate the business today. What began as a drain cleaning business has expanded to a full-service plumbing company, providing excavation and leak detection services as well. Whether you're experiencing a plumbing emergency, or something as simple as a leaky faucet, Roto-Rooter can help you get it fixed fast. We fix toilets, sinks, showers, clogged drains, water & drain lines, water heaters, and pumps. Our local expert plumbers are standing by 24/7 to provide service.
Location
Certified by Roto-Rooter Plumbing & Drain Service • Mar 01, 2026
Roto-Rooter Plumbing & Drain Service
2708 Exchange Dr, Wilmington, NC
28405, United States
Hours
Certified by Roto-Rooter Plumbing & Drain Service • Mar 01, 2026
Reviews
4.9
852 reviews
5 stars
806
4 stars
20
3 stars6
2 stars8
1 star12
What are people saying?
AI-generated from recent customer reviews
Customer Service
Technicians were consistently described as friendly, professional, and knowledgeable, providing excellent customer service.
Response Time
Customers appreciated the quick response times, often receiving service within an hour of calling.
Technical Expertise
Technicians demonstrated strong problem-solving skills and thorough explanations of issues and solutions.
Pricing Concerns
Some customers expressed concerns about pricing, noting that costs were higher than expected, but many felt the service justified the expense.
- BSBarbara Schmale4 days ago5.0Very efficient, took care to clean up any mess he had made, very pleasant to work with. I will call them again for any plumbing needs as well as share how great Max was with my community of 500 houses.
- PHP HoFeb 24, 20265.0Thank you for getting here so quickly and fixing the problem! Very friendly and willing to please. Highly recommend.
- TTTommy TuckerFeb 23, 20265.0quick response , great work and attention to datail. thank you john!
- PRPaulettta RandolphFeb 9, 20265.0Good morning,I had a very good,polite,knowledgeable technician that take his time to explain to me was happening with my hot water tank..to make things good he explained it again and also explain how to fix my problem and also to give excellent advice on the care of my hot water tank. I am thoroughly satisfied. caleb Griffin you rock!!!!!!
- JSJen & Roswell SteadmanFeb 7, 20265.0Friendly, professional, and no nonsense. It seems like most businesses these days like to push replacement or services that aren’t needed, I already was 95% sure of the issue and had elements for the tank, but didn’t have time to wait for tank to drain and needed to get hot water going for new tenants. Jesse came in confirmed that the issue was one of the elements, let me know he could use the parts that I had on site but they just obviously couldn’t warranty the part, and then got to work. He did have to quote me on the replacement option, but this was a nonstarter given my tank is relatively new. Jesse didn’t push the issue. Much appreciated to have fast friendly service. While I would have preferred to take care of this myself, I felt the price ($250) was fair for his time and same day service. No cost for the to show up which is common practice, and he was on site for just over 2 hours so it came to under $125/hour. While it probably only took 10 minutes to replace the part, he had to wait around for the drain. My only complaint would be that he didn’t put the panels back on the tank, but chalking this up to him leaving it how he found it since I had already pulled these off.
Frequently Asked Questions About Roto-Rooter Plumbing & Drain Service
What plumbing services does Roto-Rooter Plumbing & Drain Service in Wilmington, NC offer?
They provide plumbing repair, drain cleaning, excavation, leak detection, toilet, sink, shower repair, clogged drains, water and drain line service, water heater and pump repair.
Is Roto-Rooter available for plumbing emergencies in Wilmington?
Yes, Roto-Rooter offers 24/7 emergency plumbing service in Wilmington.
Where is Roto-Rooter Plumbing & Drain Service located in Wilmington, NC?
They are located at 2708 Exchange Dr, Unit C, Wilmington, NC 28405.
What are the business hours of Roto-Rooter Plumbing & Drain Service in Wilmington?
They are open 24 hours a day, 7 days a week.
What payment methods does Roto-Rooter accept?
They accept American Express, Cash, Check, Discover, Financing, Mastercard, and Visa.
Since when has Roto-Rooter been serving Wilmington?
Roto-Rooter has been Wilmington's local plumber since 1935.
How can I contact Roto-Rooter Plumbing & Drain Service in Wilmington?
You can call them at +1 910-408-4333 or email office@rrsouth.com.
What nearby dining option is close to Roto-Rooter in Wilmington?
Hoobie's NY Pizza, a pizza and Italian restaurant, is near Roto-Rooter and can be a great place to eat before or after your plumbing service visit.
Are there any home improvement or service related businesses near Roto-Rooter?
Yes, nearby are Tar Heel Basement Systems (foundation repair and waterproofing), Aptive Pest Control, Massey Services Pest Control, and O'Brien Service Company (hvac services and home improvement store), which could be useful resources for other home maintenance needs.
Is there a fitness or recreational facility near Roto-Rooter in Wilmington?
Cape Fear Isshin-Ryu Karate, a martial arts club and sports instruction facility, is nearby and offers fitness and recreational activities.
Brand Certified Facts from Roto-Rooter Plumbing & Drain Service
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Certified March 01, 2026Yext Knowledge Graph
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