Roto-Rooter Plumbing & Drain Service

4.9
920 reviews
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Business Details

2708 Exchange Dr, Wilmington, NC
28405, United States
(910) 408-4333
https://www.rotorooter.com/wilmingtonnc/
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About

PlumberEmergency PlumbersLeak Detection ServiceSewer & Drain CleaningWater PurifiersWater Heater Service
Need a plumber? We do that! Call Roto-Rooter Plumbing & Drain Service in Wilmington, NC when you need plumbing repair or drain cleaning services. We have been Wilmington's local plumber since 1935. In 2016, the Eckberg family purchased the Wilmington, NC franchise and still operate the business today. What began as a drain cleaning business has expanded to a full-service plumbing company, providing excavation and leak detection services as well. Whether you're experiencing a plumbing emergency, or something as simple as a leaky faucet, Roto-Rooter can help you get it fixed fast. We fix toilets, sinks, showers, clogged drains, water & drain lines, water heaters, and pumps. Our local expert plumbers are standing by 24/7 to provide service.

Location

Roto-Rooter Plumbing & Drain Service
2708 Exchange Dr, Wilmington, NC
28405, United States

Hours

Reviews

4.9
920 reviews
5 stars
868
4 stars
22
3 stars
7
2 stars
8
1 star
15

What are people saying?

AI-generated from recent customer reviews

Professionalism

Technicians were consistently described as professional, knowledgeable, and courteous, providing clear explanations and thorough service.

Response Time

Customers appreciated the quick response times, often receiving service within an hour of calling, especially during emergencies.

Customer Service

The overall customer service experience was highlighted as excellent, with many reviews praising the friendly and helpful nature of the staff.

Pricing Concerns

Some customers expressed concerns about the pricing being higher than expected, though they acknowledged the quality of service provided.
  • TD
    Thomas Drechsel
    3 days ago
    5.0
    The team was punctual, knowledgeable and helped me with a messy situation. I’d highly recommend these guys!
  • EP
    evelyn panoff
    3 days ago
    5.0
    Caleb was wonderful in every sense of the word. From moment he walked in my door, perfect gentleman and personable. Caleb explained the work when i was price shocked, he was able to explain and work with me. Caleb answered all my concerns and questions. Caleb got to the root of the issue and worked diligently until all was done and clean. Thank you, even thought it was more than i would or thought I would spend, it was wort it. Thank you Caleb!
  • DL
    David Lee
    5 days ago
    5.0
    Caleb was knowledgeable, professional and patient. He got right to the problem with good solutions. I’d like to have him help me again.
  • ST
    Susan Todd
    Jan 4, 2026
    5.0
    Very nice person and was able to correct the problem right away.
  • KO
    Kristen Owen
    Dec 26, 2025
    5.0
    The lovely lady I booked with was very helpful and wonderful to speak, I didn’t think I’d laugh about my lack of hot water but there we were! Got me on the schedule same day and had John knocking on my door about 2 hours later. The bios and photos in the text made me feel safe and comfortable and John was great, got my water heater all fixed up quick while making friends with my dog! Overall 5stars start to finish!
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Frequently Asked Questions About Roto-Rooter Plumbing & Drain Service

What plumbing services does Roto-Rooter Plumbing & Drain Service in Wilmington, NC offer?

They provide plumbing repair, drain cleaning, excavation, leak detection, toilet, sink, shower repair, clogged drains, water and drain line service, water heater and pump repair.

Is Roto-Rooter available for plumbing emergencies in Wilmington?

Yes, Roto-Rooter offers 24/7 emergency plumbing service in Wilmington.