For after-hours emergency, will call and/or commercial water heater full service delivery, please call (800) 217-9480. Ferguson is a leading plumbing supplier for the professional plumbing contractor who demands quality plumbing products, tools, repair parts, operation supplies and bathroom fixtures from today's top manufacturers. Whether you specialize in service calls or new construction plumbing, we specialize in getting you the wholesale plumbing supply products and solutions you need to stand up to every plumbing project. See how our knowledgeable associates, on-site trainings and full-service solutions give you the tools you need to better serve your customer.
Frequently Asked Questions About Ferguson Plumbing Supply
I need help with ferguson.com. Who can I contact?
We are dedicated to providing our customers with a superior level of service. If you have questions, we have a dedicated customer support team ready to help. Please call us at 888-222-1785 or email customer.support@ferguson.com and a knowledgeable support representative will be able to assist you. Our hours of operation are Monday - Friday, 8 a.m. - 8 p.m. EST.
I forgot my password. How can I log in to my account?
If you forgot your password, simply click the Forgot Password link in the Login dropdown. Then enter the email address under which your ferguson.com account is registered. You will receive an email that will prompt you to reset your password so you can quickly access your account.
I have a new email address. How can I log in to my account?
To access your ferguson.com account, please log in using your old email address first. You can then update your email address in a few clicks. Simply go to My Settings under the My Ferguson tab and click Manage My Info. From there you can edit and save your email address so that the next time you log in, you can use your new email address.
Can I store my login information?
On ferguson.com, you can select Remember Me when you enter your login credentials to save your email address, which is your username. The next time you go to log in to your account, your email address will already be entered to help you save time. It will not, however, save your password. This is a security measure to protect your sensitive account information.
Does ferguson.com look the same on different web browsers?
Because web browsers are constantly being updated, ferguson.com is designed to work best on the most popular web browsers and therefore may appear different depending on your web browser. Ferguson.com is designed to support:
Microsoft Corp.’s Edge
Apple Inc.’s Safari
Mozilla’s Firefox
Google Inc.’s Chrome
Please note that ferguson.com may still work on other web browsers, but some features may not appear the same as in the web browsers listed above or may not appear at all.
Can I pay with my credit card on ferguson.com?
Yes. You can purchase products using Visa, Mastercard and American Express.
Does ferguson.com offer financing?
Yes, ferguson.com offers commercial financing through GreatAmerica Financial for qualified applicants. Learn more about business credit to see how it could benefit you.
Does ferguson.com have a privacy & security policy?
Yes, ferguson.com has a privacy and security policy. Protecting our customers’ information is our top priority.
What products and services does Ferguson Plumbing Supply offer?
Ferguson Plumbing Supply provides quality plumbing products, tools, repair parts, operation supplies, and bathroom fixtures from top manufacturers, specializing in solutions for both service calls and new construction plumbing projects.
What are the regular business hours for Ferguson Plumbing Supply in Wilmington, NC?
The store is open Monday through Friday from 7:30 AM to 4:00 PM and is closed on Saturdays and Sundays.
How can I get help if I have issues with my ferguson.com account or orders?
You can contact the dedicated customer support team at 888-222-1785 or email customer.support@ferguson.com, available Monday to Friday, 8 a.m. to 8 p.m. EST.
Does Ferguson Plumbing Supply offer delivery and pickup options?
Yes, Ferguson offers delivery and in-store pickup, including curbside pickup; however, same-day delivery is not available.
Can I pay for my purchases at Ferguson Plumbing Supply with a credit card?
Yes, Ferguson accepts Visa, Mastercard, and American Express for payments.
Does Ferguson Plumbing Supply offer financing options?
Yes, commercial financing is available through GreatAmerica Financial for qualified applicants.
What should I do if I have an after-hours emergency or need commercial water heater full service delivery?
Please call (800) 217-9480 for after-hours emergency service, will call, or commercial water heater full service delivery.
How can nearby Ferguson Home and Ferguson Bath, Kitchen & Lighting Gallery assist customers?
Customers can visit these nearby stores for appliance, kitchen, bath, and lighting fixture needs, complementing plumbing supplies from Ferguson Plumbing Supply for comprehensive home improvement projects.
Are there nearby places for property management or home improvement support?
Yes, nearby Aloha Wilmington Property Management can assist with property services, and Hanover Iron Works Sheet Metal offers roofing and home improvement solutions, which may be helpful to customers working on property projects.
What local amenities can I visit near Ferguson Plumbing Supply for a break or refreshments?
Nearby spots such as Brighter Days Coffee offer a cafe experience, and The Pepper Mill Shop provides gifts and flowers, making them nice stops before or after your visit to Ferguson.