Business Details
About
Flooring Store
Carpet Smart has been family owned and operating since 1999. Voted best flooring store in the Cape Fear region 6 years in a row. We are your local flooring experts.
We offer free estimates and consultations. We have 0% financing options.
We have a wide selection of products in our show room that offer everyday performance and pet friendly durability. Select from our wide selection of in stock options available at discounted prices and save on shipping. Come see us, we are here to help.
Shop Smart! Shop Carpet Smart!
Location
Hours
Reviews
4.8
187 reviews
5 stars
175
4 stars2
3 stars2
2 stars
3
1 star
5
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, helpful, and knowledgeable staff throughout their interactions, from sales to installation.
Installation Quality
Most reviews highlighted the professionalism and efficiency of the installation teams, with many customers expressing satisfaction with the quality of work.
Product Variety and Pricing
The business is noted for its wide selection of flooring options and competitive pricing, often beating competitors' quotes.
Communication
While many customers appreciated the communication regarding scheduling and updates, some reviews indicated issues with timely responses or acknowledgment in-store.
Community Engagement
The company is recognized for its involvement in the local community, with positive mentions of charitable contributions and support.
- SBStephen BurnsNov 14, 20255.0Excellent service, pricing was better than all my other quotes. Highly recommend
- JDJason DowdyNov 14, 20255.0Competitive pricing and great service! I love my new floors
- CCCarl CalhoonOct 11, 20255.0Install was flawless, on time and installers were friendly and quick. Would have this company again!!
- DHDennis HetzelOct 9, 20255.0Carpet Smart was terrific. The sales reps were easy to work with and super-helpful without being pushy. Their pricing beat a competitor by a substantial amount, and we are happy with the quality and appearance of the carpet we selected. The installers were total professionals.
- MCMelissa CarlisleSep 30, 20255.0Carpet Smart was easy to work with. They did a beautiful job putting down luxury vinyl in our upstairs and on our stairs. The installers worked quickly, were polite, cleaned thoroughly when they were finished. This is the second time we have used Carpet Smart and I would highly recommend them.
Frequently Asked Questions About Carpet Smart
What types of flooring does Carpet Smart offer?
Carpet Smart offers carpet, hardwood, laminate, tile, and vinyl wood plank flooring options.
Where is Carpet Smart located?
Carpet Smart is located at 710 S 17th St, Wilmington, NC 28401, USA.
What are Carpet Smart's business hours?
Carpet Smart is open Monday to Friday from 9:00 AM to 5:00 PM, Saturday from 10:00 AM to 2:00 PM, and closed on Sundays.
Does Carpet Smart offer free measurements or estimates?
Yes, Carpet Smart provides free measurements and estimates for carpet or flooring installation.
Which payment methods are accepted at Carpet Smart?
Carpet Smart accepts American Express, Discover, MasterCard, and Visa credit cards.
What cities does Carpet Smart serve?
Carpet Smart serves clients throughout Wilmington, Hampstead, Wrightsville Beach, Carolina Beach, Kure Beach, and surrounding areas in North Carolina.
How can I contact Carpet Smart?
You can contact Carpet Smart by phone at +1 910-362-9700 or visit their website at https://www.carpetsmartwilmington.com/.
What nearby stores can I visit around Carpet Smart?
Nearby stores include Tiny Weld Permanent Jewelry and Hat Bar, Rivenbark and Co., South Castles swimwear and clothing store, and The Fuzzy Needle Records & Books.
Are there any local professional services near Carpet Smart?
Yes, nearby professional services include Lightbloom Photography, Wahoo Screen Graphix, Crystal Glass Photography, and Coworx event planning and property management.
What recreational or wellness venues are close to Carpet Smart?
Close to Carpet Smart you can find 910 Training gym and fitness center and Lemon Tree Wellness Collective Embodiment Studio offering yoga and holistic health services.