Carpet Smart

4.8
192 reviews
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Business Details

710 S 17th St, Wilmington, NC
28401, United States
(910) 362-9700
https://www.carpetsmartwilmington.com/
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About

Flooring Store
Carpet Smart has been family owned and operating since 1999. Voted best flooring store in the Cape Fear region 6 years in a row. We are your local flooring experts. We offer free estimates and consultations. We have 0% financing options. We have a wide selection of products in our show room that offer everyday performance and pet friendly durability. Select from our wide selection of in stock options available at discounted prices and save on shipping. Come see us, we are here to help. Shop Smart! Shop Carpet Smart!

Location

Carpet Smart
710 S 17th St, Wilmington, NC
28401, United States

Hours

Reviews

4.8
192 reviews
5 stars
180
4 stars
2
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2
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1 star
5

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, knowledgeable, and helpful staff throughout the purchasing and installation process.

Installation Quality

The installation teams received high marks for their professionalism, efficiency, and attention to detail, with many customers expressing satisfaction with the final results.

Pricing

Many reviews highlighted competitive pricing and value for money, with several customers noting that Carpet Smart's quotes were lower than competitors.

Product Selection

Customers appreciated the wide variety of flooring options available, including carpets and luxury vinyl, and noted the helpful guidance in selecting the right products.

Community Engagement

The business is recognized for its community involvement and support, with customers expressing appreciation for its local ownership and charitable contributions.
  • RS
    Ritt Schiano
    Jan 7, 2026
    5.0
    Tim at Carpet Smart was great to work with. He guided us to the right carpet and price to meet our needs. The installers were very efficient and courteous
  • BC
    Barbara Campbell
    Dec 16, 2025
    5.0
    The installers from Carpet Smart were courteous and just very pleasant. They did an AWESOME job installing my carpet. I am immensely pleased with the whole process. I will definitely be using Carpet Smari for my next flooring project.
  • DS
    David Stasi
    Dec 9, 2025
    5.0
    Originally looking for LVP. Met with Stacy who was very helpful and provided a couple samples of carpet that worked out great, her suggestions is what helped me make the best choice! The price was very reasonable and Tim the owner was willing to work with me, it was a no brainer. They put me on the schedule, and Chad came out to do the measurement very personable and professional . We’re vey happy with the job, and they are highly recommended!
  • DP
    Donna Pothier
    Dec 8, 2025
    5.0
    I have been a customer with Carpet Smart since 2007. I love the selection and quality of flooring to pick from. Employees are awesome too!
  • SB
    Stephen Burns
    Nov 14, 2025
    5.0
    Excellent service, pricing was better than all my other quotes. Highly recommend
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