Customers consistently praised the friendly and professional service provided by technicians, highlighting their willingness to explain issues and solutions.
Timeliness
Many reviews noted the prompt response times and same-day service, with technicians arriving as scheduled.
Quality of Work
The quality of repairs and installations was frequently commended, with several customers expressing satisfaction with the thoroughness and efficiency of the work done.
Communication
Customers appreciated the clear communication regarding appointments, service details, and pricing, contributing to a positive overall experience.
Professionalism
Technicians were described as knowledgeable, courteous, and respectful, enhancing customer trust and satisfaction.
SS
Sara
2 days ago
5.0
I needed to replace my HVAC system. Quick reliable quote fast installation and very responsive. Understood my needs and budget and delivered on everything. I highly recommend Eddie and Eli and will use them again in the future!
AH
A. Woodrow Hill
5 days ago
5.0
Brock with Bluewater plumbing heating and air service was awesome. He drained my tankless water heater system, checked all of my plumbing throughout the house and outside. He was very friendly and explained exactly everything he was doing in detail. Definitely will be using this company on a regular annual maintenance basis.
HW
Hiram Weisinger
6 days ago
5.0
Amesome company! They were quick with the quote, didn’t have to pay a service fee for the quote because they did it through pictures/text message! They were competitively priced, and installed after a couple of days! Installation was quick, efficient, and professional. Great experience!
KF
Kat F
6 days ago
5.0
Bluewater is a fantastic plumbing company. The whole process from submitting an RFQ to booking an appointment to the service work itself was great and a standard other companies should strive toward. Mike S was communicative, prompt and clearly an expert in the plumbing field. The work he did in my house was done flawlessly. Mike cleaned as he went and put protective coverings down to minimize any potential scuffing or marks that come with the territory of tool use. Bluewater has our business for all of our plumbing needs moving forward. I learned today that they offer yearly plumbing and HVAC contracts. I will be reaching out to inquire about those services and get on their list. What a great company and a great product!
JF
Jamie Freiburghouse
Dec 30, 2025
5.0
The initial diagnosis of my plumbing problem wasn’t impressive, but Bluewater cared enough to make it right. They sent their best plumber to repair my leaky pipe and he did a great job. I appreciated their customer service and desire to help me.
Frequently Asked Questions About Bluewater Plumbing Heating & Air
Does Bluewater Plumbing Heating & Air offer emergency plumbing services?
We provide rapid response plumbing services, including during evenings, weekends, and holidays to address your urgent plumbing needs.
What are some signs that I need a new water heater?
Indications that your water heater may need replacement include rusty water, visible leaks, unusual noises from the appliance, or inconsistent hot water supply.
Does Bluewater Plumbing Heating & Air offer tankless installation?
We offer installation and maintenance services for both traditional tank and tankless water heaters, tailoring our solutions to meet your household's specific requirements.
How often should I schedule backflow testing?
Most water authorities, including Wilmington's Cape Fear Public Utility Authority, mandate annual testing for the majority of backflow devices. Our certified technicians can perform these tests, provide necessary services or replacements, and handle all required documentation.
Can you help with clogged drains and sewer line issues?
Certainly. Our services include drain cleaning, hydro jetting, and camera inspections to effectively address stubborn clogs and sewer line complications.
What areas does Bluewater Plumbing Heating & Air serve?
We offer residential and commercial plumbing and HVAC services throughout the region, extending from Myrtle Beach, SC to Wilmington, NC, including all neighboring areas.
How often should I service my HVAC system?
Professional HVAC maintenance is recommended twice annually: once before the cooling season begins and again before the heating season starts. We offer preventative maintenance plans to optimize your HVAC system's performance and your budget.
Are Bluewater Plumbing Heating & Air's technicians licensed and insured?
Indeed, all our services are performed by fully trained technicians who are both licensed and insured, ensuring quality and peace of mind for our clients.
Does Bluewater Plumbing Heating & Air offer maintenance plans?
Yes, we provide preventative maintenance plans for both HVAC and plumbing services. Detailed information about these plans can be found on our website.
How can I schedule an appointment?
Scheduling an appointment is simple. You can either call us directly or submit a request through the online form available on our website.
Does Bluewater Plumbing Heating & Air provide emergency plumbing services?
Yes, they offer rapid response plumbing services available evenings, weekends, and holidays to address urgent plumbing needs.
What are the signs that indicate I may need a new water heater?
Signs include rusty water, visible leaks, unusual noises from the water heater, or inconsistent hot water supply.
Does Bluewater Plumbing Heating & Air install tankless water heaters?
Yes, they provide installation and maintenance services for both traditional tank and tankless water heaters, customized to your household needs.
How often should backflow testing be scheduled?
Annual backflow testing is typically required by local water authorities like Wilmington's Cape Fear Public Utility Authority; Bluewater can perform testing, repairs, and handle documentation.
Can Bluewater Plumbing Heating & Air assist with clogged drains and sewer line issues?
Yes, they offer drain cleaning, hydro jetting, and camera inspections to effectively address clogs and sewer line problems.
What geographic areas does Bluewater Plumbing Heating & Air serve?
They serve residential and commercial customers across the Carolina Coast, including cities like Myrtle Beach, SC; Murrells Inlet, SC; Sneads Ferry, NC; and Wilmington, NC.
What are Bluewater Plumbing Heating & Air's business hours?
They operate 24 hours a day, 7 days a week, including holidays except they are closed on December 25, 2025.
How can I schedule an appointment with Bluewater Plumbing Heating & Air?
You can schedule an appointment by calling their main phone number or submitting a request via the online form on their website.
What nearby places can I visit around Bluewater Plumbing Heating & Air's location in Wilmington?
Nearby are businesses like Renewal by Andersen (door sales service), McCormick Insulation Supply (building supply store), and Saltwater Signworks (sign making and business advertising), which might be helpful if you're doing home improvement projects along with plumbing or HVAC services.
How could nearby businesses assist me when visiting Bluewater Plumbing Heating & Air?
Nearby suppliers like The Overhead Door Company of Wilmington and APR Restoration provide building materials and restoration services, which can be advantageous if coordinating home repairs or renovations alongside plumbing or HVAC work.
Are there any nearby services related to home maintenance near Bluewater Plumbing Heating & Air?
Yes, services such as Daltile Sales Service Center for flooring and Mr. Appliance for appliance repairs are nearby, allowing you to consolidate home service appointments efficiently.