Customers consistently praised the technicians for their professionalism, knowledge, and courteous demeanor.
Efficiency
Many reviews highlighted the quick response times and efficient service provided by the team.
Communication
Customers appreciated the clear communication from both the office staff and technicians regarding services and issues.
Value
While service quality was often praised, some customers felt that the pricing was on the higher side.
Customer Satisfaction
Overall, customers expressed high levels of satisfaction with the service received, often recommending the company to others.
MT
Michelle Taylor
Nov 17, 2025
5.0
I had a great experience with Bluewater Plumbing & Air. When I called I got an appointment the same day to come check out what was wrong with my AC unit. I was given a quote that afternoon and they were back out once the parts arrived to make the repairs. Eddie and Kristian were very nice and professional. They answered any questions I had and left my home without any mess. I would highly recommend this company!!
PB
Parker Borget
Nov 12, 2025
5.0
Justin and Eli showed up on time and finished quickly and efficiently. They were friendly and able to answer all my questions on a way I could easily understand. Very happy we chose to work with Bluewater!
MB
mia bryans
Nov 10, 2025
5.0
They were contacted on a Sunday to repair my HVAC and came quick! Joey M was very professional and knowledgeable. He resolved my issue quick and was very helpful! Highly recommend these guys!
DL
Dawn Lewis
Nov 6, 2025
5.0
We had a pipe burst this morning and I found Bluewater online. They were polite and came out within the hour. They fixed the issue quickly. I would definitely call them again and highly recommend them.
JM
Jane & Steve Mitchell
Oct 28, 2025
2.0
Service was to replace cartridge in shower, the cartridge in the cold water side of a bathroom sink and fix a leak in an outside faucet. The cartridge replacement in the shower was straightforward and took only a few minutes. The outside faucet involved reinstalling a part I already had. The bathroom sink was more difficult as the mounting nut and washer need to be cut off. While the service was great, we thought $200 per hour service charge was excessive which also included charging for traveling time.
Frequently Asked Questions About Bluewater Plumbing Heating & Air
Does Bluewater Plumbing Heating & Air offer emergency plumbing services?
We provide rapid response plumbing services, including during evenings, weekends, and holidays to address your urgent plumbing needs.
What are some signs that I need a new water heater?
Indications that your water heater may need replacement include rusty water, visible leaks, unusual noises from the appliance, or inconsistent hot water supply.
Does Bluewater Plumbing Heating & Air offer tankless installation?
We offer installation and maintenance services for both traditional tank and tankless water heaters, tailoring our solutions to meet your household's specific requirements.
How often should I schedule backflow testing?
Most water authorities, including Wilmington's Cape Fear Public Utility Authority, mandate annual testing for the majority of backflow devices. Our certified technicians can perform these tests, provide necessary services or replacements, and handle all required documentation.
Can you help with clogged drains and sewer line issues?
Certainly. Our services include drain cleaning, hydro jetting, and camera inspections to effectively address stubborn clogs and sewer line complications.
What areas does Bluewater Plumbing Heating & Air serve?
We offer residential and commercial plumbing and HVAC services throughout the region, extending from Myrtle Beach, SC to Wilmington, NC, including all neighboring areas.
How often should I service my HVAC system?
Professional HVAC maintenance is recommended twice annually: once before the cooling season begins and again before the heating season starts. We offer preventative maintenance plans to optimize your HVAC system's performance and your budget.
Are Bluewater Plumbing Heating & Air's technicians licensed and insured?
Indeed, all our services are performed by fully trained technicians who are both licensed and insured, ensuring quality and peace of mind for our clients.
Does Bluewater Plumbing Heating & Air offer maintenance plans?
Yes, we provide preventative maintenance plans for both HVAC and plumbing services. Detailed information about these plans can be found on our website.
How can I schedule an appointment?
Scheduling an appointment is simple. You can either call us directly or submit a request through the online form available on our website.
Does Bluewater Plumbing Heating & Air provide emergency plumbing services?
Yes, they offer rapid response plumbing services available evenings, weekends, and holidays to address urgent plumbing needs.
What are the signs that indicate I may need a new water heater?
Signs include rusty water, visible leaks, unusual noises from the water heater, or inconsistent hot water supply.
Does Bluewater Plumbing Heating & Air install tankless water heaters?
Yes, they provide installation and maintenance services for both traditional tank and tankless water heaters, customized to your household needs.
How often should backflow testing be scheduled?
Annual backflow testing is typically required by local water authorities like Wilmington's Cape Fear Public Utility Authority; Bluewater can perform testing, repairs, and handle documentation.
Can Bluewater Plumbing Heating & Air assist with clogged drains and sewer line issues?
Yes, they offer drain cleaning, hydro jetting, and camera inspections to effectively address clogs and sewer line problems.
What geographic areas does Bluewater Plumbing Heating & Air serve?
They serve residential and commercial customers across the Carolina Coast, including cities like Myrtle Beach, SC; Murrells Inlet, SC; Sneads Ferry, NC; and Wilmington, NC.
What are Bluewater Plumbing Heating & Air's business hours?
They operate 24 hours a day, 7 days a week, including holidays except they are closed on December 25, 2025.
How can I schedule an appointment with Bluewater Plumbing Heating & Air?
You can schedule an appointment by calling their main phone number or submitting a request via the online form on their website.
What nearby places can I visit around Bluewater Plumbing Heating & Air's location in Wilmington?
Nearby are businesses like Renewal by Andersen (door sales service), McCormick Insulation Supply (building supply store), and Saltwater Signworks (sign making and business advertising), which might be helpful if you're doing home improvement projects along with plumbing or HVAC services.
How could nearby businesses assist me when visiting Bluewater Plumbing Heating & Air?
Nearby suppliers like The Overhead Door Company of Wilmington and APR Restoration provide building materials and restoration services, which can be advantageous if coordinating home repairs or renovations alongside plumbing or HVAC work.
Are there any nearby services related to home maintenance near Bluewater Plumbing Heating & Air?
Yes, services such as Daltile Sales Service Center for flooring and Mr. Appliance for appliance repairs are nearby, allowing you to consolidate home service appointments efficiently.