Crawford Door Systems Inc a division of DuraServ

Reviews

• TH

  Tim Hosfelt

  Feb 12, 2026
  1.0
  Technician showed up, told me I had to contact Genie and handed me a $200 bill and left. Might have been here for 10 minutes. Also didn't tell me there would be a charge for just showing up.
• DB

  Dereck Boone

  Feb 1, 2026
  1.0
  Not good . Been using Crawford to do a drop test on a rollup door. In 2020 5 minute service call cost 139.00 each year after for couple years bill went up 10 or so dollars no problem. 2025 called in December for annual test never heard back from them. Called in January they came this time . Sent bill for 438.00 . 180.00 for travel 180.00 for one man and 50.00 for parts. See photo . Called for explanation was told we were bought out by another company and that this was competitive pricing for job preformed .
• RB

  Robert B

  Jan 20, 2026
  3.0
  The response time and the technician were very good. Billing was a problem. I called 3 times to get an invoice to pay for the work. Was told once I already paid which was not the case. They kept saying they would get one out. 5 months later I get a call from collections asking me to pay. I still didn't know how much it was. I found out it was only $207! I told the collection agent about requesting a bill 3 times. She tells me it has happened a lot over the past 6 months. That the office is a shambles. Yet I am the one in collections. I paid it 5 minutes after the call. Which I would have done if I had the bill to begin with.
• AB

  Adelaide Brooks

  Jan 10, 2026
  5.0
  Thank you for your prompt response to my problem on the weekend. 2 different technicians called to make sure i was taken care of. Don was great.
• RK

  Ricky King

  Jan 2, 2026
  1.0
  I called before the year warranty elapsed and was told they would send someone. No one ever came. I call again and was told the warranty has elapsed and there would be a fee. So much for a years warranty.