Ward Plumbing, Heating & Air (Haywood)

4.9
595 reviews

About

HVAC ContractorPlumberAir Conditioning ContractorWater Heater ServiceWater PurifiersHeating Contractor
Since 1977, Ward Plumbing, Heating & Air has provided our friends & neighbors in Western NC with high quality, reliable HVAC & Plumbing services. With locations in Sylva & Waynesville, WARD PH&A uses sophisticated systems and constantly improved processes to set THE NEW STANDARD for 5-Star Service.

Location

Ward Plumbing, Heating & Air (Haywood)
406 Walnut St, Waynesville, NC
28786, United States

Hours

Reviews

4.9
595 reviews
5 stars
581
4 stars
5
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1
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3
1 star
5

What are people saying?

AI-generated from recent customer reviews

Professionalism

Technicians consistently demonstrated professionalism, courtesy, and respect during service calls.

Communication

Customers appreciated clear communication regarding issues, solutions, and processes throughout their service.

Timeliness

Many reviews highlighted punctuality, with technicians arriving on time and completing jobs efficiently.

Customer Service

Overall, customers reported excellent customer service, with technicians being friendly, helpful, and attentive to needs.

Quality of Work

The quality of repairs and installations was frequently praised, with many customers expressing satisfaction with the results.
  • DB
    Deborah Barton
    Nov 12, 2025
    5.0
    The guys that came out were wonderful on many levels. Friendly yet professional. Informative and walked me through the many levels involved with finding a water leak. Thank you Ward plumbing!
  • RA
    Robert Armour
    Nov 5, 2025
    3.0
    Dwayne L was very knowledgeable and offered good options. The estimate seemed very high. I will probably get two more estimates. I was disappointed with the scheduling which promised me the first service of the day between 8:30 and 9. Didn't arrive until close to 12.
  • MA
    Mark Anderson
    Nov 5, 2025
    5.0
    Alan and Caleb were professional, knowledgeable, friendly, and they offered excellent suggestions to replace my hot water tank. The price was reasonable and they even noticed a leaky pipe and a poorly installed water filter, which they offered to fix for a good price. Highly recommend.
  • SP
    Stephen Palmer
    Nov 4, 2025
    5.0
    This was exactly the kind of customer service we hope when things go wrong! Had a pipe burst yesterday in the late afternoon and the 2 service techs showed up late morning a day later. The lead tech Bradley H was very knowledgeable, informative and did an amazing job start to finish!! Identified a second less severe leak after the bigger one was fixed. We have 40yr old plumbing. It's currently not leaking but he took the time to point out several places where the pipes are corroded and showing their age. He gave me an estimate to get everything replaced and up to current standards. I very much appreciated his integrity and opinion on next steps as these pipes aren't going to last much longer. The younger tech was also knowledgeable and did his share of the work. I'm sorry I can't recall his name. Great experience with Bradley H and Ward Plumbing! Thank you!!!
  • MM
    Mickey M
    Oct 30, 2025
    5.0
    Alan and Sam were prompt and professional, they arrived on time and did a great job explaining how they would replace needed change to water filter system. After completing they went over changes. While more expensive than I hoped, no complaints at all on service provided.

Frequently Asked Questions About Ward Plumbing, Heating & Air (Haywood)

What services does Ward Plumbing, Heating & Air (Haywood) provide?

Ward Plumbing, Heating & Air offers high quality HVAC and plumbing services including heating, air conditioning, water heater service, and water purifier installation.

Where is Ward Plumbing, Heating & Air (Haywood) located?

The business is located at 406 Walnut St, Suite B, Waynesville, NC 28786, USA.