Since 1977, Ward Plumbing, Heating & Air has provided our friends & neighbors in Western NC with high quality, reliable HVAC & Plumbing services. With locations in Sylva & Waynesville, WARD PH&A uses sophisticated systems and constantly improved processes to set THE NEW STANDARD for 5-Star Service.
Technicians consistently demonstrated professionalism, courtesy, and respect during service calls.
Communication
Customers appreciated clear communication regarding issues, solutions, and processes throughout their service.
Timeliness
Many reviews highlighted punctuality, with technicians arriving on time and completing jobs efficiently.
Customer Service
Overall, customers reported excellent customer service, with technicians being friendly, helpful, and attentive to needs.
Quality of Work
The quality of repairs and installations was frequently praised, with many customers expressing satisfaction with the results.
DB
Deborah Barton
Nov 12, 2025
5.0
The guys that came out were wonderful on many levels. Friendly yet professional. Informative and walked me through the many levels involved with finding a water leak. Thank you Ward plumbing!
RA
Robert Armour
Nov 5, 2025
3.0
Dwayne L was very knowledgeable and offered good options. The estimate seemed very high. I will probably get two more estimates. I was disappointed with the scheduling which promised me the first service of the day between 8:30 and 9. Didn't arrive until close to 12.
MA
Mark Anderson
Nov 5, 2025
5.0
Alan and Caleb were professional, knowledgeable, friendly, and they offered excellent suggestions to replace my hot water tank. The price was reasonable and they even noticed a leaky pipe and a poorly installed water filter, which they offered to fix for a good price. Highly recommend.
SP
Stephen Palmer
Nov 4, 2025
5.0
This was exactly the kind of customer service we hope when things go wrong! Had a pipe burst yesterday in the late afternoon and the 2 service techs showed up late morning a day later. The lead tech Bradley H was very knowledgeable, informative and did an amazing job start to finish!! Identified a second less severe leak after the bigger one was fixed. We have 40yr old plumbing. It's currently not leaking but he took the time to point out several places where the pipes are corroded and showing their age. He gave me an estimate to get everything replaced and up to current standards. I very much appreciated his integrity and opinion on next steps as these pipes aren't going to last much longer. The younger tech was also knowledgeable and did his share of the work. I'm sorry I can't recall his name. Great experience with Bradley H and Ward Plumbing! Thank you!!!
MM
Mickey M
Oct 30, 2025
5.0
Alan and Sam were prompt and professional, they arrived on time and did a great job explaining how they would replace needed change to water filter system. After completing they went over changes. While more expensive than I hoped, no complaints at all on service provided.
Frequently Asked Questions About Ward Plumbing, Heating & Air (Haywood)
What services does Ward Plumbing, Heating & Air (Haywood) provide?
Ward Plumbing, Heating & Air offers high quality HVAC and plumbing services including heating, air conditioning, water heater service, and water purifier installation.
Where is Ward Plumbing, Heating & Air (Haywood) located?
The business is located at 406 Walnut St, Suite B, Waynesville, NC 28786, USA.
What are the business hours for Ward Plumbing, Heating & Air (Haywood)?
Ward Plumbing, Heating & Air is open 24 hours a day, every day of the week.
Since when has Ward Plumbing, Heating & Air been serving Western NC?
Ward Plumbing, Heating & Air has been serving Western NC since 1977.
How can I contact Ward Plumbing, Heating & Air (Haywood) by phone?
You can reach Ward Plumbing, Heating & Air at +1 828-229-2739.
What makes Ward Plumbing, Heating & Air stand out in the HVAC industry?
They use sophisticated systems and constantly improve processes to set a new standard for 5-star service in Western NC.
Are there any nearby insurance agencies to Ward Plumbing, Heating & Air (Haywood)?
Yes, Stanberry Insurance Agency and Nationwide Insurance are nearby, which could be convenient if you need insurance consultations in the area.
What nearby parks or outdoor recreational spots can I visit around Ward Plumbing, Heating & Air?
Smokie Mountain is a nearby park and mountain area where customers can enjoy nature before or after visiting the business.
Can I find any nearby hair salons near Ward Plumbing, Heating & Air for grooming services?
Yes, several hair salons such as Lyrical Cuts & Color, Honey and Comb Studio, Shear Perfection, Elite Hair and Nail Salon, Hair by Kianna, Beauty By Monica, Beau Monde Salon & Spa, and City Hair are nearby for your convenience.
What other useful nearby services are available close to Ward Plumbing, Heating & Air?
Near Ward Plumbing, Heating & Air, you can find services like Coin Laundry for laundromat needs, The Jiffy Shop for automotive repair, and Warren Chiropractic Family Clinic for healthcare.