Parkway Heating & Air

4.9
261 reviews

About

Air Conditioning ContractorHVAC ContractorHeating Contractor
Parkway Heating & Air Inc. provides heating and air conditioning products and services in the Waynesville, NC, area.

Location

Parkway Heating & Air
1387 Sulphur Springs Road, Waynesville, NC
28786-4542, United States

Hours

Reviews

4.9
261 reviews
5 stars
245
4 stars
8
3 stars
3
2 stars
1
1 star
4

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, professional, and knowledgeable staff, highlighting their responsiveness and willingness to help.

Professionalism

The technicians were noted for their punctuality, thoroughness, and attention to detail during installations and repairs.

Quality Work

Many reviews emphasized the high quality of work performed, with customers expressing satisfaction with installations and repairs.

Trustworthiness

Customers appreciated the honesty of the technicians, who provided realistic assessments without pushing for unnecessary upgrades.

Competitive Pricing

The business was recognized for offering reasonable and competitive pricing compared to other HVAC companies.
  • JG
    Jean Goodwin
    Nov 16, 2025
    5.0
    From dealing with back office to the installers this was a great experience. The young men that came to my house were so courteous and professional. My house has been so comfortable since doing this.
  • DA
    D L Allomong
    Nov 15, 2025
    5.0
    Enjoying our new HVAC this fall. Parkway did a good job for us this past summer.
  • RM
    Robert Marwick
    Nov 6, 2025
    5.0
    Travis was the most honest and qualified tech I have ever had experienced. He quickly diagnosed my furnace problems and suggested a solution that worked out perfectly. My furnace is an older model and he could have easily convinced me to by new. He of course mentioned that as an option but reminded me of the merits of continuing the use of a well made unit and the lesser expense in pursuing that action. I went with the repair and I am so satisfied with the results, we just spent the last three weeks in 40 degree temps having a quiet and comfortably warm experience. Trustworthy, Experienced, and Professional what more could I say. Thank You Parkway Heating & Air and most particular Travis.
  • CG
    Claire Gilliland
    Oct 23, 2025
    5.0
    Try this company, they are great. Came recommended by a friend, so we called. Receptionist was friendly, listened to long directions to house. Perry came out to do the service... called to say he was on his way, was right on time, was efficient, friendly, explained everything, answered my questions. He was honest, did not try to sell me anything for my 25 year old furnace. They are keepers.
  • RD
    Roberta D'Alesandro
    Oct 23, 2025
    5.0
    After researching several HVAC companies in the Waynesville NC area, we chose Parkway Heating & Air, a family-owned business, to install a Mitsubishi mini split in our finished basement. We are so glad we did! Excellent customer service and professionalism was exhibited right from the start with our free estimate, the install technicians, communication with the office staff, as well as the custom trim piece that had to be designed for one of our corners. Thank you Parkway Heating & Air! Erman & Roberta

Frequently Asked Questions About Parkway Heating & Air

What products and services does Parkway Heating & Air provide?

Parkway Heating & Air offers heating and air conditioning products and services, including HVAC products, air conditioners, furnaces, high-efficiency heat pumps, thermostats, ventilators, zoning systems, UV air purifiers, air cleaners, air handlers, and dehumidifiers.

What are the operating hours of Parkway Heating & Air?

Their regular operating hours are Monday to Friday, from 8:00 AM to 5:00 PM. They are closed on Saturdays and Sundays. Additionally, they offer 24-hour emergency services.