Rich’s Heating & Air has been proudly serving Duplin County and the surrounding areas for decades. Built on a foundation of dependable service and hometown values, the company has earned a strong reputation for delivering honest, reliable, and quality HVAC solutions. Today, Rich’s Heating & Air continues to serve both residential and commercial customers throughout Eastern North Carolina with a dedicated team focused on comfort and customer satisfaction.
Zac is a very professional and nice young man. I would be happy for him to come back in the future.
BY
Billy Young
Apr 1, 2026
5.0
Had 2 split units installed went flawless. I took care of powe so they had to come back for initial start up. Gave me a time within a couple days every thing went flawless on start-up. Would definitely use the again
LT
Linda Tunner
Mar 24, 2026
5.0
Kyle represents the business very well. He is personable, professional, proficient and a gentleman. It was a pleasure meeting him.
SL
Steven Lester
Mar 21, 2026
1.0
Jacob Boone is a very good and professional tech. However my issue with the blower motor on my air handling unit was not fixed. Jacob said motor was bad I said I have a new motor I bought from grainger still in box Tech said he could not put the motor I bought on. He could only install motors from Rich’s heating and air. I was charged $125 for service call and $140 for labor and my unit is still not fixed. So $265 to tell me my blower motor is bad. So I wasted all that money and still have to get motor installed. So I will get on you tube and figure out how to install motor myself. Jacob you are awesome but I will not be using Rich’s Heating and Air again. By the way the company is appropriately named.
JB
Jennifer Blair
Mar 13, 2026
5.0
We are grateful for you and your company! You took such good care of us . Our experience buying a new unit was a smooth and easy process. Thanks for keeping us informed and answering questions!
Frequently Asked Questions About Rich's Heating & Air
What types of HVAC services does Rich's Heating & Air provide?
Rich's Heating & Air provides honest, reliable, and quality HVAC solutions for both residential and commercial customers in Eastern North Carolina.
Which HVAC brands does Rich's Heating & Air work with?
Rich's Heating & Air works with Mitsubishi, Sure Comfort, Tempstar, and Trane brands.
What are the operating hours of Rich's Heating & Air?
Rich's Heating & Air is open daily from 7:00 AM to 8:00 PM.
Where is Rich's Heating & Air located?
The business is located at 4426 S NC 11, Wallace, NC 28466, USA.
Does Rich's Heating & Air require appointments?
Yes, appointments are required for services at Rich's Heating & Air.
Is there onsite parking available at Rich's Heating & Air?
Yes, onsite parking is available for customers visiting Rich's Heating & Air.
What languages are spoken at Rich's Heating & Air?
Rich's Heating & Air provides services in both English and Spanish.
What are some nearby places customers can visit before or after their appointment at Rich's Heating & Air?
Nearby places include El Ranchito Pupuseria y Taqueria, a local restaurant; Rebecca Beauty Salon for beauty services; and Wallace Elementary School for educational visits.
Are there convenient financial services near Rich's Heating & Air?
Yes, the LibertyX Bitcoin ATM is nearby, providing easy access to currency exchange and ATM services.
Where can customers find automotive repair services near Rich's Heating & Air?
Jimmy's Garage & Alignment Center is close by and offers automotive repair and tire services, which could be useful during your visit.
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Certified April 05, 2026Yext Knowledge Graph
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