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Wright's Carpet & Flooring

4.6
(157 reviews)

Business Details

1800 US-70, Swannanoa, NC
28778, United States
(828) 298-1142
https://www.wrightscarpet.com/

About

Flooring Store
With so many combinations of flooring available, it’s hard to choose exactly which types will look good, be functional for the different rooms in your home, and match your taste. For almost 30 years, Wright's Carpet and Flooring has been helping Asheville residents do just that! Wright’s family owned and operated business is all about helping each and every customer find what is right for them. With numerous displays in our showroom, and with our wiliness to come to your home or business with samples and a free estimate, we are prepared to help you with all your flooring needs, including hardwood flooring installation and refinishing, laminate flooring installation, carpet installation, and more in Asheville, NC and surrounding areas.

Location

Wright's Carpet & Flooring
1800 US-70, Swannanoa, NC
28778, United States

Hours

Reviews

4.6
157 reviews
5 stars
137
4 stars
1
3 stars
5
2 stars
2
1 star
12

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the helpfulness and professionalism of the staff, particularly highlighting individual employees like Matthew, Laurie, and Dan.

Installation Quality

The installation crews received high marks for their professionalism, efficiency, and attention to detail, with many customers noting that they left the work area clean and tidy.

Product Selection

Wright's Carpet offers a wide variety of flooring options at competitive prices, which customers appreciated when making their selections.

After-Sales Support

While many customers reported positive experiences, there were some concerns regarding follow-up service and resolution of issues after installation.

Overall Satisfaction

The majority of reviews reflected a high level of satisfaction with the overall experience, with many customers expressing a willingness to return for future flooring needs.
  • MB
    Marion Bullick
    6 days ago
    5.0
    Quick service and loaned flooring to take home and set it in our kitchen. Quick appointment for next week to measure and prepare for instillation
  • RN
    Randy Nelson
    Feb 13, 2026
    5.0
    Quite the selection. Prices are very good. Service is above a 5+ rating. And they know what they are talking about compared to some big box stores where you have to buy carpet padding by the roll, approximately 300 sq. Ft. Vs. buying at Wright's 120 sq ft or so. I'll go to Wright's every time I need flooring in the future.
  • AA
    Allen Allen
    Jan 14, 2026
    5.0
    I would give Wrights Carpet 10 stars if possible. Had them carpet 3 rooms and stair runner. Something seemed odd about the carpet. I called, sent pictures and Wrights had David (manager) come out to have a look. He agreed with me and contacted the manufacturing rep. ALL carpet was removed and replaced with zero additional cost to me. They were professional. Didn't try to talk me into keeping the defective carpet and were totally supportive throughout the entire process. Both installations were perfect. Installers cleaned up after themselves and were careful with walls and woodwork. Ours is a second home in Black Mountain. We need Carpet in Ohio and would use Wrights Carpet if they were closer. Hats off to David, Laurie and the installers at Wrights. Absolutely perfect.
  • JG
    Jan Greer
    Jan 7, 2026
    5.0
    Wrights is a great place for carpet. They are helpful with your selection, quick on installation, and they do a very thorough job of removing the old carpet, installing the new, and even vacumming when it is completed. I’m pleased with their work and would recommend them to others.
  • JH
    John Hinkle
    Dec 22, 2025
    5.0
    Recently we made the decision to replace the carpeting in our home. And based on a recommendation from a close friend who suggested we come to Wright’s to check out your selections. Having worked in the carpet industry for over 25 years in Dalton we pretty much knew what we wanted. Your sales staff were most helpful in making suggestions and allowing us to take samples home to help us narrow down our selection. We selected an engineered floor. On the morning of the scheduled installation your team arrived right on time. Dorian, Edgar Sr. and Edgar Jr. could not have been more professional from start to finish. You are very fortunate to have dedicated employes like these three men to represent your company. We are very pleased with our selection and will be recommending Wright’s to others.

Frequently Asked Questions About Wright's Carpet & Flooring

What types of flooring services does Wright's Carpet & Flooring provide?

Wright's Carpet & Flooring offers hardwood flooring installation and refinishing, laminate flooring installation, carpet installation, and more.

Where is Wright's Carpet & Flooring located?

The business is located at 1800 US-70, Swannanoa, NC 28778, USA.

Brand Certified Facts from Wright's Carpet & Flooring

Wright's Carpet & Flooring partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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