Brand Certified
Gentry Service Group
4.8(675 reviews)
Certified by Gentry Service Group • Mar 01, 2026
Business Details
100 Buckeye Access Rd, Swannanoa, NC
28778, United States
Certified by Gentry Service Group • Mar 01, 2026
(828) 581-4045
Certified by Gentry Service Group • Mar 01, 2026
https://www.gentryservice.com/
Certified by Gentry Service Group • Mar 01, 2026
About
Certified by Gentry Service Group • Mar 01, 2026
Heating ContractorHeating Equipment SupplierAir Quality ConsultantAir Duct Cleaning ServiceBoiler SupplierElectricianAir Conditioning Contractor
For half a century, the experts at Gentry Service Group have been delivering top-notch cooling and heating installation and repair service to the Asheville, N.C., area. Our certified technicians have experience performing heating and AC repairs on all kinds of equipment in both residential and commercial settings. Trust your comfort to the dedicated pros at Gentry Service Group.
As a Factory Authorized Carrier Dealer, we’ve met stringent requirements for service and dependability. Our technicians receive special factory training on the latest innovations from Carrier, and our partnership gives us special access to these highly rated HVAC units. A new Carrier AC or heating installation will help you save money on your utility bills while enjoying greater comfort and cleaner indoor air.
Our dedicated heating and AC repair technicians are guaranteed to be courteous, professional, and trustworthy. As a customer, you can expect our tech to arrive on time or to communicate any delay, to diagnose the problem accurately, to fully explain any needed work, obtain your approval for the cost, and make needed heating and AC repairs efficiently. We always stand behind our work.
Whether you need an AC repair, a heating installation or a seasonal tuneup, you can rely on the Team at Gentry Service Group. We’ve been proudly serving the businesses and residents of the Asheville, N.C., area since the 1960s, and we’d like to add you to our family of customers. Call Gentry Service Group for healthy air and dependable service.
Details
- Wheelchair accessible entranceAvailable
Location
Certified by Gentry Service Group • Mar 01, 2026
Hours
Certified by Gentry Service Group • Mar 01, 2026
Reviews
4.8
675 reviews
5 stars
632
4 stars4
3 stars4
2 stars6
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the professionalism, kindness, and efficiency of the technicians, particularly highlighting Joe Clark and Cameron for their exceptional service.
Timeliness
Many reviews noted that technicians arrived on time and were prompt in addressing service requests, often providing quick solutions to urgent problems.
Technical Expertise
Technicians demonstrated strong knowledge and problem-solving skills, effectively diagnosing issues and providing thorough explanations to customers.
Mixed Experiences
While most feedback was positive, some customers expressed frustration with upselling practices and inconsistent follow-up on service agreements.
- PCPhil C5 days ago5.0Gentry Service Group is that rare company that still cares about providing excellent service at a fair price to their customers. Joe Clark serviced my furnace today, and did a thorough and carefully completed job. I couldn’t be more impressed or happier with the service I received.
- TStimmy stilingFeb 25, 20265.0Joe Arrived on time for my appointment and got straight to work to look at the heating system. Very kind, professional, and knowledgeable. Fair price for the service and the peace of mind that goes along with it. I would highly recommend gentry services.
- TMTerry McPhersonFeb 20, 20265.0I have been with Gentry for several years now. They replaced my HVAC system five years ago. I signed up the semi annual maintenance plan and could not be happier with the service and maintenance done by Ty. A very competent technician, who takes the time to review what he did and any concerns. Well done, Ty
- PGPamela GablerFeb 12, 20265.0Tye was an experienced technician. He really moved through the home in an efficient quiet way. He also helped me with my generator. He reset it and explained things to me. I would recommend him anytime. I have always had a positive experience with Gentry heating and air conditioning.
- BPBrian PeinkoferFeb 11, 20265.0Joe Clark from Gentry did an EXCEPTIONAL job on servicing/maintenance of my entire, extremely complex, HVAC system. Was incredibly thorough, clean, and spent time ensuring I was fully knowledgeable about each of my systems and answered every question/concern I had. Would absolutely recommend Joe and Gentry for ALL of my HVAC needs. From my sales rep, Shawn Toelke, to Joe Clark and everyone else I’ve dealt with at Gentry, they are all exceptional. Always treat me like family and that’s something special from an HVAC company. Great work!
Brand Certified Facts from Gentry Service Group
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Certified March 01, 2026Yext Knowledge Graph
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