Business Details
About
Roofing ContractorGutter Installation ServiceGutter Cleaning Service
For three generations now, Balken Roofing has the vision of providing the highest standards of Residential and commercial roofing and roofing repairs. Balken Roofing servicing Western North Carolina and surrounding communities including Asheville, Hendersonville, Waynesville. Combining old-fashioned workmanship and superior quality, a Balken roof ensures peace of mind.
As a Better Business Bureau Accredited Business in Asheville and Western North Carolina as well as a Chamber of Commerce member Balken knows the roofing business. We recognize our clients and employees as our most precious resource. Our workmanship and superior quality ensure customer satisfaction.
Location
Hours
Reviews
4.8
361 reviews
5 stars
336
4 stars3
3 stars1
2 stars3
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the responsiveness, professionalism, and helpfulness of the staff, particularly highlighting Steve Williams for his knowledge and support.
Efficiency
Customers frequently noted the quick turnaround time for roof installations and repairs, often completed in a single day with thorough cleanup afterward.
Quality of Work
Overall, the quality of the roofing work was highly rated, with many reviews mentioning beautiful results and attention to detail during the installation process.
Communication
The business was commended for its clear communication throughout the process, keeping customers informed and addressing their questions and concerns.
Mixed Experiences
While many reviews were positive, there were a few negative experiences regarding customer service and issues with estimates, indicating inconsistency in service.
- MGmargaret giron5 days ago5.0I am very pleased and grateful to the crew of Balken Roofing who replaced my roof and a lot of plywood. They worked very organized and completed the job in one day. They did a better than expected job of clean up after the roof was finished.
- KRKim RussellDec 29, 20255.0They were very responsive to any questions we had. The crews came exactly when they said they would. Our 1500 +/- sq foot home had a new roof , including prep work, in 7 hours. Gutters were on in about an hour and a half. Guys were very courteous and cleaned up well after installation. We highly recommend Balken Roofing. Thank you Tyler Hembree for keeping in touch always.
- JJJdjackDec 29, 20255.0Prompt and responsive. Evaluated my father's roof quickly and when it was a type of roof which they could not service they gave me a referral. I would definitely recommend for great customer service.
- MSMerry StamperNov 12, 20255.0Working with Balken Roofing was a very pleasant experience. The crew was friendly, efficient, & hard-working. The crew took great care of making sure they were careful to clean up everything and did a great job with that…they even blew off my driveway! A special shout-out to Tomas for above and beyond service.
- DMDeborah MorescoOct 2, 20255.0The roof replacement on our home in Hendersonville,NC turned out beautiful. We can't say enough about the workers,who worked tirelessly,even after they ran into damage underneath the old shingles, without hesitation repaired all the water damaged wood . Thank you so much to Balken Roofing from start to finish, someone was always available for questions. Thank you and so grateful, Debbie Moresco
Frequently Asked Questions About Balken Roofing
What services does Balken Roofing provide?
Balken Roofing offers residential and commercial roofing, roofing repairs, gutter installation, and gutter cleaning services.
Where is Balken Roofing located?
Balken Roofing is located at 101 W Buckeye Rd, Swannanoa, NC 28778.
What are the operating hours of Balken Roofing?
Balken Roofing operates Monday through Friday from 7:30 AM to 4:30 PM and is closed on weekends.
How can I contact Balken Roofing?
You can contact Balken Roofing by phone at +1 828-628-0390 or email at info@balkenroofing.com.
What payment options does Balken Roofing accept?
Balken Roofing accepts cash, checks, financing, and invoices as payment options.
Since when has Balken Roofing been in business?
Balken Roofing has been established since 1994 with three generations of roofing experience.
Which areas does Balken Roofing serve?
Balken Roofing serves Western North Carolina including Asheville, Hendersonville, Waynesville, and other nearby cities such as Swannanoa, Black Mountain, and Marshall.
Are there any nearby home improvement stores or suppliers near Balken Roofing?
Yes, nearby locations include Asheville Skylight, ABC Supply Co. Inc., and Timberframe Horizons, which can be useful for customers seeking related home improvement supplies.
What recreational activities are near Balken Roofing for customers visiting the area?
Customers can enjoy activities like kayaking at Feelfree Kayaks, working out at Jonny Boats gym, or visiting Sherwood Lake for outdoor attractions and activities.
Are there any dining options close to Balken Roofing?
Yes, El Lemon is a nearby Mexican restaurant, and Breakfast Shoppe offers breakfast and brunch, both convenient for customers visiting the area.