Customers consistently praised the prompt, friendly, and knowledgeable service provided by the technicians.
Professionalism
The team was noted for their professionalism, respectfulness, and thoroughness during installations and repairs.
Quality Workmanship
Many reviews highlighted the high quality of work, including clean installations and effective problem-solving.
Communication
Customers appreciated clear communication regarding services, pricing, and the status of their HVAC systems.
Trustworthiness
Southern Homes was frequently described as honest and reliable, with many customers expressing confidence in their recommendations and pricing.
SE
S. Erra
Jan 2, 2026
5.0
If you have been disappointed and frustrated by other heating and airconditioning people for a while, please give Southern Homes a call. There is a very high chance that they might restore your trust with humanity again. Ashley, Justin, Will, Chris, Noah, and Andy have all worked together so well to deliver an exemplary and high quality job. From diagnosing our OLD HVAC’s serious issues, arriving at the well-informed decision of choosing the right New Unit, seamless installation of it, and even up to making sure that the unit is functioning well and that the area is clean before leaving. Respectful, has word of honor, compassionate, very knowledgeable and skilled, and has high level of workmanship are few of the words that I can think to describe their staff. I’m sure I can add more very positive descriptions about them if I get another chance to review their company. Oh, and they even have gone above and beyond by helping us with other stuff that they did not have to do but did out of compassion and the desire to do great service. Southern Homes, thank you from the bottom of our hearts!
JW
John Wixom
Dec 31, 2025
5.0
Couldn't ask for better service. Installed new air handler & heat pump, looks and runs great. Removed old system & cleaned up like it was never there. Answered all my questions and workmen's ship was excellent. The price I paid was below what I expected and lifetime workmanship warranty. Highly recommend Southern Home Heating and Air.
CO
Clinton Orebaugh
Dec 17, 2025
5.0
Great experience overall, Justin came out to try to troubleshoot our old unit and ultimately we needed to replace after other company couldn't fix after three weeks. Justin came out the day I called and they installed the next day. Exceptional customer service made it easy for my mom, thank you Justin, Bryson, Chris, Noah and the rest if the team for saving the day!!! There's a reason they have ~350 reviews with 5 stars.
JB
Joyce Baker
Dec 16, 2025
5.0
We were referred by our HVAC service because he was medically unavailable. Our heat had stopped working at 3:00 AM. Tanner arrived about 10:30 AM and tested and reset the system. He was knowledgeable and told us what needed to be done. He ordered the parts and returned that same afternoon. We are so impressed with the services and highly recommend Southern Homes and both Tanner and Ashley for their efforts on our behalf. Excellent experience! Thank you.
BS
Betty Shelton
Dec 5, 2025
5.0
Our heat went out and needed to be replaced. They have weekend emergency service and the new system was installed in about a half a day on Wednesday following the weekend. Basically had to wait 2 business days which was really not bad at all. The crew were all very nice and explained the new system how it works before leaving of course. I would recommend them and the heat feels so good. Hopefully the summer air will be great too!
Frequently Asked Questions About Southern Homes Heating & Air
What type of services does Southern Homes Heating & Air provide?
Southern Homes Heating & Air is an HVAC contractor serving both residential and commercial properties in the Triad area, providing services related to heating, air conditioning, and air quality consulting.
Where is Southern Homes Heating & Air located?
Their office is located at 8500 Ellisboro Rd Suite J, Stokesdale, NC 27357, USA.
What are the business hours for Southern Homes Heating & Air?
They are open Monday through Friday from 8:00 AM to 4:30 PM and are closed on Saturdays and Sundays.
What payment options does Southern Homes Heating & Air accept?
They accept American Express, Cash, Check, Discover, Financing, Invoice, MasterCard, and Visa.
Do I need to make an appointment to use Southern Homes Heating & Air services?
Yes, Southern Homes Heating & Air requires appointments for their services.
How can I contact Southern Homes Heating & Air by phone or email?
You can call them at +1 336-423-8439 or email southernhomeshvac@gmail.com.
Where can I find more information about Southern Homes Heating & Air online?
More information can be found on their website https://www.southernhomeshvac.com/ and on their Facebook page https://www.facebook.com/1413227378947919 as well as their Instagram @southernhomeshvac.
Which nearby places could I visit before or after my appointment at Southern Homes Heating & Air?
Nearby, you can visit Pineapple Porch for boutique shopping and gifts, grab a meal at Taqueria Angela or BJ's Grill, or relax at Southern Style Salon.
Are there any convenient local services near Southern Homes Heating & Air to assist with real estate or financial needs?
Yes, A New Dawn Realty offers real estate services and Thacker Accounting and By The Book Accounting Tax Preparation provide accounting and financial services close by.
Can visitors to Southern Homes Heating & Air find essential community or emergency services nearby?
Yes, the Stokesdale Fire Department for emergency fire and ambulance services and the United States Postal Service are nearby, offering essential community support.