Brand Certified
Total House + Flooring
4.8(21 reviews)
Certified by Total House + Flooring • Apr 12, 2026
Business Details
225 W Morganton Rd, Southern Pines, NC
28387, United States
Certified by Total House + Flooring • Apr 12, 2026
(910) 246-8046
Certified by Total House + Flooring • Apr 12, 2026
https://www.totalhouseandflooring.com/
Certified by Total House + Flooring • Apr 12, 2026
About
Certified by Total House + Flooring • Apr 12, 2026
Flooring Store
ABOUT TOTAL HOUSE + FLOORING
GET TO KNOW YOUR SOUTHERN PINES, NC AREA FLOORING EXPERTS
Francy Thompson, the owner of Total House + Flooring received an education in both accounting and design and has over 25 years of experience.
In 2005, Total House + Flooring began as Total Design Solutions. Our intention has always been to fill the gap between design concept and product choice, for both homeowners and builders.
Although we started as an interior design firm, we eventually expanded to offer floor coverings, tile, kitchen and bath cabinetry, window and wall coverings, and more.
Location
Certified by Total House + Flooring • Apr 12, 2026
Hours
Certified by Total House + Flooring • Apr 12, 2026
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
Saturday11:00 AM - 4:00 PM
SundayClosed
Reviews
4.8
21 reviews
5 stars
20
4 stars0
3 stars0
2 stars0
1 star
1
- SGSeonna GittensMar 16, 20265.0THF has INCREDIBLE customer service and are very communicative. I know MoCo contractors and specialist often aren’t communicative and sometimes they don’t show up. The team there was highly communicative, responded within a few hours and always provided the exact time their contractors or even themselves would arrive. They listened to my vision and didn’t make me compromise in the least, they helped bring it to life. They have a beautiful selection of carpet and of grass cloth wallpaper, and if you have something in mind they will always order your sample. My carpet installation was professionally done leaving a beautiful finish in the stead. Months later the work still looks incredible. I will be going through THF for my future big home improvement projects.
- JKJenna KochDec 2, 20251.0We trusted THF for an almost $14k wool carpet job. We were told installation cost with them is higher because they are very careful to use the best labor. Severely disappointed as we can see all seams and this is NOT normal - it shows either measurements were not taken or received properly or install was done that poorly. We were told the seams would blend more after moving in and vacuuming. I’m posting photos after living here for 7 months- looks just as bad as when installed. They offered a $500 credit for a redo which will get us barely any space redone. This also tells me they agree it doesn’t look right but don’t want to fully make things right. Unfortunately our 2 largest surface areas (loft and master bedroom) are the most painfully obviously poorly done spaces with RAISED seams. Our closet transition also doesn’t align with the foam padding underneath. We really took our chances and trusted their (mostly outdated) 5 star reviews. This was a huge undertaking financially for us and we trusted it would be worth the long term investment. I would unfortunately not recommend working with this company.
- JFJim FletcherDec 2, 20195.0Francy and her team of professionals can guide you through any home renovation project you can dream up!
- RCRufus CalhounAug 30, 20195.0Great selection. Very friendly.
Frequently Asked Questions About Total House + Flooring
What products and services does Total House + Flooring offer?
Total House + Flooring offers floor coverings, tile, kitchen and bath cabinetry, window and wall coverings, and interior design services.
Where is Total House + Flooring located?
The store is located at 225 W Morganton Rd, Ste B, Southern Pines, NC 28387.
What are the business hours of Total House + Flooring?
The store is open Monday to Friday from 9:00 AM to 5:00 PM and Saturday from 11:00 AM to 4:00 PM. It is closed on Sundays.
How can I contact Total House + Flooring?
You can reach them by phone at +1 910-246-8046 or email at francy@total.house.
What payment methods are accepted at Total House + Flooring?
They accept American Express, Discover, MasterCard, and Visa credit cards.
Which areas does Total House + Flooring serve?
They serve customers in Aberdeen, Pinehurst, Sanford, Southern Pines, and Whispering Pines, North Carolina.
Are there any dining options near Total House + Flooring?
Yes, nearby dining options include Spice Cafe (a Thai and vegetarian restaurant), Habaneros Taqueria (Mexican and Tex-Mex), and Taqueria La Mexicana (Mexican cuisine and smoothie bar).
What recreational or shopping places are close to Total House + Flooring?
Nearby are GreyFox Outdoor (a playground and amusement park), Vape Air (an e-cigarette and tobacco shop), and N2Flow Skateboards and Arcade (skate shop and arcade).
Where can I find automotive services near Total House + Flooring?
Nearby automotive services include U-Haul Neighborhood Dealer for truck rentals, Tri City Automotive for repairs and tire services, and Champion Car Wash and Detail Shop.
How can visiting nearby places enhance my visit to Total House + Flooring?
You can enjoy a meal at local restaurants like Spice Cafe before shopping for flooring or visit recreational spots like GreyFox Outdoor afterward for family fun.
Brand Certified Facts from Total House + Flooring
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