Customers consistently praised the exceptional customer service, highlighting the professionalism and friendliness of the technicians.
Technical Expertise
Technicians demonstrated strong knowledge and skills, effectively diagnosing and resolving plumbing issues while explaining options to customers.
Promptness
Many reviews noted the quick response times and efficient scheduling, with technicians often arriving within hours of the initial call.
Cleanliness
Customers appreciated the thorough clean-up after service, noting that technicians left their homes tidy.
Communication
Clear communication throughout the service process was frequently mentioned, with technicians providing detailed explanations and updates.
JO
Jaime Ochoa
2 days ago
5.0
Outstanding service! All customers who have given 5stars could not be wrong. And they aren't. Nathan provided the greatest service we have had in town, was very thorough and clear in explaining our situation and options. Took us step by step throughout the whole process. I highly recommend Zoom plumbing. On time very professional and respectful of the premise. Real glad we found them, they stepped up when we needed it.
AM
Ashton Place Manager
4 days ago
5.0
Zoom Drain was great to work with! We had placed an emergency call to them and they were very understanding and came out to take care of the issue the same day. They were very professional and their attention to detail really stood out. From start to finish, the communication was excellent and they me updated every step of the way and made sure I understood what was being done. The whole process was smooth and stress-free, and the quality of his work was outstanding. I highly recommend the Zoom Drain team for anyone looking for reliable, efficient, and professional service!
VS
virginia spriggs
4 days ago
5.0
Austin is a caring, understanding young man who understood our situation and did everything in his power to help us. We had a house full of company due to death in our family. Austin took the time to explain our best options & followed thru until the situation was handled. Thank you Austin!
KS
Kenneth Kelley Sr.
Nov 14, 2025
5.0
Mr Begley the plumbing service technician was courteous, professional and knowledgeable of his craft. The technician showed up on time for the appointment and ready to work. He identified the problem and reccommended a solution. He used his tools to make the repair in a timely manner. He wore foot coverings while in the house and cleaned up after his work was completed. I would recommend his service to a friend or neighbor.
CW
Colby Winakor
Nov 12, 2025
5.0
Ralph with Zoom Drain was fantastic to work with! He arrived right on time and came fully prepared with all the materials and tools needed to get the job done. His professionalism and attention to detail really stood out. From start to finish, the communication was excellent — he kept me updated every step of the way and made sure I understood what was being done. The whole process was smooth and stress-free, and the quality of his work was outstanding. I highly recommend the Zoom Drain team for anyone looking for reliable, efficient, and professional service!
Frequently Asked Questions About Zoom Drain Smithfield
What services does Zoom Drain Smithfield offer?
Zoom Drain Smithfield provides plumbing, drainage service, emergency plumbing, sewer and drain cleaning, water heater sales and service, and water purification equipment.
Where is Zoom Drain Smithfield located?
The business is located at 3262 S Brightleaf Blvd, Smithfield, NC 27577, USA.
What are the business hours for Zoom Drain Smithfield?
Zoom Drain Smithfield is open 24 hours a day, seven days a week.
Does Zoom Drain Smithfield require appointments for their services?
Yes, appointments are required for services at Zoom Drain Smithfield.
Which payment methods are accepted at Zoom Drain Smithfield?
They accept credit card payments and mobile NFC payments; cash-only is not required.
Is parking available at Zoom Drain Smithfield?
Yes, Zoom Drain Smithfield offers free onsite parking in a parking lot.
What counties and cities does Zoom Drain Smithfield serve?
They serve Johnston, Wayne, and Wilson counties, and the cities of Smithfield, Garner, Fuquay Varina, and Fayetteville.
What nearby restaurants can a customer visit before or after their appointment at Zoom Drain Smithfield?
Nearby restaurants include Tienda y Taqueria La Poblanita, White Swan BBQ, The Frying Pan, and Bright Leaf Hot Dogs, offering a variety of Mexican, barbecue, and American cuisine.
Are there any public transportation options near Zoom Drain Smithfield?
Yes, nearby transportation services include JCPS Transportation Services and the School Bus Transportation, which can help customers reach the business more easily.
What other useful services are located near Zoom Drain Smithfield?
Nearby services include NC License Plate Agency Smithfield and ThompsonGas for propane supply, as well as several landscaping and building supply stores like Talon Construction and NC Quality Lawncare INC.