With over 40 years of construction experience, Sedgewick Homes knows how to both treat a customer and build a home. With our unique double check process, we strive to keep our customers from having to pay what would have been avoidable costs. Sedgewick Homes received the Guildmaster Award for Service Excellence in 2014 and Statesville's Large Business of The Year award for 2018. We believe in both full transparency and disclosure with our customers and this is reflected by our over 90 percent satisfaction rate with our customers. We take the time to make the building process as smooth as possible for our customers.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.